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Show Results For
- All HBS Web
(328)
- News (88)
- Research (178)
- Events (3)
- Multimedia (2)
- Faculty Publications (103)
- 16 Feb 2016
- First Look
February 16, 2016
process within apps with a single touch and without needing to repeatedly enter credit card information, the billing address, or shipping address. On October 20, 2014, U.S. consumers could start using Apple... View Details
Keywords: Sean Silverthorne
- 19 Jun 2007
- First Look
First Look: June 19, 2007
On October 3, 2005, Washington Mutual acquired Providian Financial Corporation, the ninth-largest credit card issuer in the U.S., for $6.5 billion. At the time, Providian had approximately 10 million... View Details
Keywords: Martha Lagace
- 01 Dec 2022
- News
Case Study: Your Call Is Important to Us
during a key moment) has gained traction, and we’ve all had terrible call experiences at the hands of a credit card issuer, airline, or hospital. Pitch those segments on the criticality of properly handling... View Details
- 20 Jan 2015
- First Look
First Look: January 20
attention to increase financial inclusion among individuals with historically no access to banking or financial services in countries around the world with large underserved populations. The effort included partnerships with governments and banks to issue MasterCard... View Details
Keywords: Sean Silverthorne
- 11 Apr 2000
- Research & Ideas
Financial Services 24/7
Juno Online Services in an effort to attract more clients, and it is banking on retaining customers by offering benefits such as discounts when using a Wingspanbank credit card at certain e-commerce sites.... View Details
Keywords: by Susan Young
- 01 Feb 2000
- News
Financial Services 24/7
Wingspanbank has joined with Lycos Inc. and Juno Online Services in an effort to attract more clients, and it is banking on retaining customers by offering benefits such as discounts when using a Wingspanbank credit View Details
Keywords: Susan Young
- 19 Mar 2015
- News
Walter Salmon Remembered
grocers, drug stores, and discount stores like Costco. Peter asked me (a banker) what I thought of supermarkets accepting credit cards for groceries. I said that the grocery margins (~1%) wouldn’t support... View Details
- 25 Oct 2016
- First Look
October 25, 2016
major credit card company. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/817015-PDF-ENG Harvard Business School Case 817-026 Collective Academy No abstract available. Purchase this case:... View Details
Keywords: Sean Silverthorne
- Web
2.9 Leaves of Absence | MBA
resources, including its fellowship programs. Students on a leave of absence do not have ID card access to campus buildings. A student on a leave of absence may be instructed by the Managing Director, MBA Student & Academic Services, to... View Details
- 15 Oct 2020
- Blog Post
Celebrating Latinx Heritage Month at HBS
Andrea Pimienta, Class of 2021 My family’s life in the U.S. started in 1987, about four years before I was born, when my parents emigrated from Mexico to the U.S. for my father’s new job as the CEO of a company that offered an affinity discount View Details
- 22 Jun 2021
- Research & Ideas
The COVID-19 Mutiny: When Teams Leave and Take Their Clients
reasons, or sabbaticals to work on other projects. They shouldn’t have to change companies to meet their needs. Cross-sell to clients. Clients are less likely to follow, say, a financial adviser to NewCo if they already have mortgages, trusts, and View Details
- 01 Feb 1997
- News
Doing It Your Way
element comes in," explains Ghosh, "with the software validating the person's credit information through electronic links with banks around the country, while at the same time protecting that card number... View Details
- 08 Jun 2010
- First Look
First Look: June 8
within three years it had four million active customers. This success prompted line-of-business managers to request that Jen and Doug include more functionality in the bank's mobile app that was specific to its businesses, such as credit... View Details
Keywords: Martha Lagace
- 24 Feb 2009
- First Look
First Look: February 24, 2009
in the United States. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=709037 Consumer Payment Systems—United States Harvard Business School Case 909-006 In 2008, the U.S. consumer payments landscape was characterized by the ongoing... View Details
Keywords: Martha Lagace
- 16 Apr 2007
- Research & Ideas
Delivering the Digital Goods: iTunes vs. Peer-to-Peer
the costs of running the service, infrastructure, encoding, dealing with credit card companies, et cetera. Apple's profit comes from the sale of iPods and related products. It is no secret that a large... View Details
- Web
Faculty & Advisors | MBA
that enables businesses to get paid immediately with their NOWaccount® in a way that feels like accepting a credit card for payment when a card is not offered. She also founded... View Details
- 01 Dec 1998
- News
Managing the Business of Life
card company that was licensed to use Disney images, and for the next three years she stayed put in Paris. With the help of a nanny, Dodi says she balanced work and family quite well, settling into the French rhythm of long midday breaks... View Details
- 08 Sep 2016
- News
How We Make It Work
example, learn how to make incredible black truffle lobster and asparagus risotto instead of whipping out a credit card at some nice restaurant. Play sports you’re terrible at (that she loves). Pretend you... View Details