Publications

March 1993
Supplement

Praxair: Creating a Board (B)

By: Jay W. Lorsch

Discusses the final formation of Praxair's board. Lists the members chosen with their backgrounds. Also describes the selection process of board members, and the structure and process of board meetings. View Details

Keywords: Conferences; Governing and Advisory Boards; Selection and Staffing; Management Practices and Processes

September 1999
Background Note

Learning from Projects: Note on Conducting a Postmortem Analysis

By: Stefan H. Thomke and Steven Sinofsky

Describes how firms can learn from projects through postmortem analysis. Focuses on the step-by-step process of preparing and running a postmortem meeting as it is done at Microsoft and other software developers. View Details

Keywords: Conferences; Management Analysis, Tools, and Techniques; Projects; Software; Information Technology Industry

Fall 2012
Article

Enacting Our Field

By: Alnoor Ebrahim

This keynote address, delivered to the Nonprofit Academic Centers Council at its 25-year "benchmark" conference, examines the pedagogical challenges facing the field of nonprofit management in American higher education. It interrogates four binary distinctions commonly... View Details

Keywords: Conferences; Higher Education; Teaching; Social Issues; Innovation and Invention; Programs; Management; Nonprofit Organizations

16 Sep 2013
Research & Ideas

Earnings Calls That Get Lost in Translation

chose to host conference calls in English, placing themselves on shaky linguistic ground. The recent working paper Capital Market Consequences of Non-Plain English in Conference Calls of Foreign Firms... View Details

Keywords: by Dina Gerdeman

September 1988 (Revised June 1993)
Case

Ring Medical

By: V. Kasturi Rangan

Describes the progress of a new product launch (HCS-100, a hospital communication system). Ring Medical has sold only five systems in six months against an annual target of 30. There is a lack of agreement internally on how the new product effort should be organized.... View Details

Keywords: Conferences; Marketing Strategy; Product Launch; Distribution Channels; Performance

May 2011
Article

Challenge the Boss or Stand Down

By: W. Earl Sasser

This HBR Case Study includes both the case and the commentary. For teaching purposes, this reprint is also available in two other versions: case study-only, reprint R1105X, and commentary-only, R1105Z. Tom Green, an aggressive young sales executive at self-service... View Details

Keywords: Problems and Challenges; Personal Development and Career; Jobs and Positions; Conferences; Service Industry

March 1993 (Revised September 1993)
Case

Praxair: Creating a Board (A)

By: Jay W. Lorsch

Discusses the process a CEO/chairman goes through in creating a new board. Specifically, follows a CEO's decision-making process in selecting board members. Also includes decisions about the selection process for board members and the structure and process of board... View Details

Keywords: Governing and Advisory Boards; Decision Making; Corporate Governance; Conferences; Business or Company Management; Selection and Staffing

January 1995 (Revised June 1995)
Case

Note on Yield Conventions

By: Andre F. Perold and Wai Lee

Describes the principal conventions used to report yields on debt instruments. View Details

Keywords: Investment Return; Capital Markets; Asset Management; Reports; Conferences; Governing and Advisory Boards

21 Nov 2012
Research & Ideas

What Health Care Managers Need to Know--and How to Teach Them

Confronting Challenges for Innovation with a Modern Curriculum." The conference brought together 114 global faculty from schools of medicine, health care administration, public health, and business; leaders of the US professional... View Details

Keywords: by Paul Guttry; Health; Education

November 1993
Supplement

Erik Peterson (C)

By: John J. Gabarro

Describes the outcome of Erik Peterson's one-day meeting with his superior and the events of the subsequent day's meeting with the president and vice president of operations of the parent company. Students should have read the (A) and (B) cases. The (C) case may be... View Details

Keywords: Conferences; Leadership; Management; Product Launch; Operations; Outcome or Result; Problems and Challenges

02 Apr 2010
What Do You Think?

Why Are Fewer and Fewer U.S. Employees Satisfied With Their Jobs?

for low job satisfaction among those surveyed in The Conference Board survey. More than half, Nanninga reports, said "there were no career advancement opportunities in their current roles," but "81 percent of respondents... View Details

Keywords: by Jim Heskett

18 Apr 2005
Research & Ideas

Tips to Reinvent the Department Store

Retail and Luxury Goods Conference on April 3. Chadwick noted that while department stores used to be where shoppers went for everything from baby clothes to furniture to power tools, many stores have now limited their assortment and... View Details

Keywords: by Julie Jette; Retail

05 May 2003
Research & Ideas

What It Takes to Restore Trust in Business

more difficult than anyone would wish. According to Mills, who offered the closing comments at the Restoring Confidence in American Business conference held at Harvard Business School on April 21, which drew about 350 attendees, it is... View Details

Keywords: by Martha Lagace; Financial Services

19 May 2011
Research & Ideas

Empathy: The Brand Equity of Retail

There's a famous line from the movie The Godfather, which is often repeated in corporate settings: "This is business, not personal." Ironically, though, that statement is actually bad business advice. During the Consortium for Operational Excellence in Retailing (COER)... View Details

Keywords: by Carmen Nobel; Health

16 Apr 2001
Research & Ideas

Angels Face the Innovator’s Dilemma

The venture capital industry is ripe for disruption: just like other leading mainstream companies have been for years, according to HBS professor Clayton M. Christensen. As a keynote speaker at the conference and author of the managerial... View Details

Keywords: by Martha Lagace; Financial Services

10 Sep 2013
First Look

First Look: September 10

in Conference Calls of Non-U.S. Firms By: Brochet, Francois, Patricia L. Naranjo, and Gwen Yu Abstract—We examine how linguistic complexity affects the capital market reaction to information disclosures. We define linguistic complexity as... View Details

Keywords: Sean Silverthorne

03 Feb 2003
Research & Ideas

Homeland Security: A Ready-made Market

revenue for companies with an established foothold in the sector. "This is not a short-term game," agreed Cleverley. "It's a long-term situation that is still unfolding and will become clearer with time." The Homeland Security panel discussion was... View Details

Keywords: by Julia Hanna; Service

2013
Working Paper

Span of Control and Span of Attention

By: Oriana Bandiera, Andrea Prat, Raffaella Sadun and Julie Wulf

Using novel data on CEO time use, we document the relationship between the size and composition of the executive team and the attention of the CEO. We combine information about CEO span of control for a sample of 65 companies with detailed data on how CEOs allocate... View Details

Keywords: Conferences; Analytics and Data Science; Leadership Style; Management Style; Managerial Roles; Time Management; Planning

SSRN

Read Now

July 2005
Case

Family Governance at the Cousin Consortium Stage

By: John A. Davis and Courtney Sampson

Explains the governance system for the Eddy family, who own the Port Blakely Companies. Provides the viewer with an inside look at the running of the family council and family assembly meetings. Also provides a brief history and overview of the forestry and real estate... View Details

Keywords: Conferences; Corporate Entrepreneurship; Corporate Governance; Business History; Business or Company Management; Family Ownership