class of 49 - Publications - Faculty & Research

06 Apr 2009
News

Jamie Dimon to Deliver Keynote at 2009 Harvard Business School Class Day

01 Apr 2015
News

Scott Cook Announced as Class Day 2015 Speaker

22 Apr 2011
News

Kathy Giusti (MBA '85) To Address HBS Students on Class Day 2011

24 May 2023
Blog Post

Get to Know Class Day Speaker Adán Acevedo

View Video Adán Acevedo (MBA 2023) has been selected as the student speaker for Harvard Business School’s (HBS) Class Day celebration, held this year on Wednesday, May 24. Class Day honors graduating... View Details

29 Mar 2010
News

Sir Ronald Cohen (MBA 1969) To Address HBS Students on Class Day 2010

12 Apr 2018
News

Carla Harris, Vice Chairman of Morgan Stanley, to be Harvard Business School’s Class Day Keynote Speaker

Keywords: Finance

25 Aug 2016
Video

Arturo Galvan responds to MOC class discussion in 2016

10 Mar 2016
News

Salary negotiation classes teach women how to "push back"

25 Aug 2016
Video

Dirk Hogervorst responds to MOC class discussion in 2016

24 Sep 2012
News

With Smartphone Deals, Patents Become a New Asset Class

25 Aug 2016
Video

Paul Kagame responds to MOC class discussion in 2016

25 Aug 2016
Video

Arantxa Tapia responds to MOC class discussion in 2015

25 Aug 2016
Video

Jose Figueres responds to MOC class discussion in 2016

13 Jun 2023
News

How Unnecessary College Degree Requirements Hurt The Working Class

25 Aug 2016
Video

Seth Pinsky responds to MOC class discussion in 2016

2002
Chapter

The Use of Virtual Classes at Harvard Business School: A Successful Model for Corporate e-Learning

By: D. Quinn Mills and Dirk Seifert

Keywords: Business Education; Information Technology; Education Industry

Citation

15 Jul 2024
News

Bloomberg Harvard City Leadership Initiative Announces Eighth Class of Mayors to Receive Executive Education Training

November 2011
Case

Comfort Class Transport: Does Customer Service Need an Overhaul?

By: Michael J Roberts and Paul E. Morrison

The general manager of a chauffeured limousine transport company is concerned about underperformance at the company's customer service call center. The eight-person call center handles almost all customer interaction including discussing company services with... View Details

Keywords: Capacity Utilization; Supply ＆ Demand; Operations Management; Customer Service; Management; Demand and Consumers; Service Operations; Order Taking and Fulfillment; Performance Capacity; Customer Satisfaction; Transportation Industry