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- 16 Apr 2018
- Research & Ideas
Can Consumers Be Saved From Their Misguided Decisions?
health, career—that an industry is evolving around motivating people to be smarter about their choices. The problem: solutions created by these researchers and other behavioral scientists, such as incentives to remind health care shoppers... View Details
- 31 Oct 2023
- HBS Case
Checking Your Ethics: Would You Speak Up in These 3 Sticky Situations?
behavior by colleagues—shortcuts in analysis, intoxication on the job, inappropriate relationships. In general, the question you must ask is whether the issue ultimately affects the work delivered to clients... View Details
- 17 Sep 2012
- Research & Ideas
Blue Skies, Distractions Arise: How Weather Affects Productivity
efficiency. In "Rainmakers: Why Bad Weather Means Good Productivity," the authors show that workers are especially productive on rainy days, simply because they're not tempted by the possibilities of a sunny day—a walk in the park, for... View Details
Keywords: by Carmen Nobel
- 12 Dec 2023
- Research & Ideas
COVID Tested Global Supply Chains. Here’s How They’ve Adapted
You Might Also Like: Have We Seen the Peak of Just-in-Time Inventory Management? Fed Up Workers and Supply Woes: What's Next for Dollar Stores? COVID-19 Shines New Light on Working Conditions in Supply Chains Feedback or ideas to share?... View Details
Keywords: by Scott Van Voorhis
- 10 Jan 2023
- Research & Ideas
How to Live Happier in 2023: Diversify Your Social Circle
your day or your week, what is the mix of people you are talking to?” he asks. “If they are all from the same category, these results suggest that a little diversification might be in order.” You Might Also Like: Rituals at Work: Teams That Play Together Stay Together... View Details
Keywords: by Michael Blanding
- 26 Mar 2024
- Research & Ideas
How Humans Outshine AI in Adapting to Change
the (Proverbial) Fireworks Can Autonomous Vehicles Drive with Common Sense? Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Designer's note: Image created uses elements from... View Details
- 23 Mar 2023
- Research & Ideas
As Climate Fears Mount, More Investors Turn to 'ESG' Funds Despite Few Rules
Investor interest in social responsibility has skyrocketed in the past three years, even as US regulations to hold companies accountable remain in flux and the environmental, social, and governance (ESG) label itself draws backlash. Investors are willing to pay a... View Details
- 24 Jul 2017
- Research & Ideas
People Have an Irrational Need to Complete 'Sets' of Things
Credit: Martin Barraud Here’s a tip for persuading people to finish more tasks, buy more products, or donate more money: Simply present assignments, requests, or items as arbitrary sets, rather than as individual units. New research reveals that people are... View Details
Keywords: by Carmen Nobel
- 07 Sep 2021
- Research & Ideas
Who Pays For Wildfire and Hurricane Damage? Everyone.
New Mexico homeowners might think their inland location buffers them from the financial toll of climate change, but they’re still paying for climate-related property damage occurring in coastal states. New research finds that homeowners in New Mexico and other states... View Details
- 12 Nov 2012
- Research & Ideas
Pay Workers More So They Steal Less
Bigger paychecks for retail employees could generate significant payoffs for employers by reducing worker theft and raising the level of moral behavior in the workforce, a new study shows. Tatiana Sandino, an associate professor in... View Details
- 26 Jul 2022
- Research & Ideas
Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews
Misconduct? How Racial Bias Taints Customer Service: Evidence from 6,000 Hotels Identify Great Customers from Their First Purchase Related reading from the Working Knowledge Archives The Yelp Factor: Are... View Details
- 05 Jul 2006
- Working Paper Summaries
Implementing New Practices: An Empirical Study of Organizational Learning in Hospital Intensive Care Units
- 16 Feb 2023
- HBS Case
ESG Activists Met the Moment at ExxonMobil, But Did They Succeed?
The impact-investment hedge fund Engine No. 1 made a big splash in May 2021 when it managed to get three nominees elected to the ExxonMobil board of directors. It was an open effort to prod the oil giant toward renewable energy and test whether activist investing could... View Details
- 23 Nov 1999
- Research & Ideas
What’s Your Strategy for Managing Knowledge?
removing client-sensitive information, we develop 'knowledge objects' by pulling key pieces of knowledge such as interview guides, work schedules, benchmark data, and market... View Details
- 18 Apr 2023
- Research & Ideas
What Happens When Banks Ditch Coal: The Impact Is 'More Than Anyone Thought'
Consumers who are eager to mitigate climate change can take many actions, such as reducing the number of airline flights they take or installing solar panels on their homes. But the planet is in a race against time, and individual action alone won’t help most countries... View Details
- 19 Sep 2023
- HBS Case
How Will the Tech Titans Behind ChatGPT, Bard, and LLaMA Make Money?
I think by their actions, we can get some hints about the direction we're going to go. The generative AI companies out there are actually pricing on a usage model, which says to me that they don't think they can make the subscription... View Details
- 25 Jan 2010
- Research & Ideas
A Macroeconomic View of the Current Economy
on how the economic system works and what history teaches us, business readers might turn to A Concise Guide to Macroeconomics: What Managers, Executives, and Students Need to Know, by Harvard Business... View Details
Keywords: by Sean Silverthorne
- 20 Sep 2022
- Research & Ideas
How Partisan Politics Play Out in American Boardrooms
Like: Where Does CEO Activism Go From Here? What Does Your Business Stand For? Why Building Trust Starts with Purpose Stereotypes and Politics Feedback or ideas to share? Email the Working Knowledge team at... View Details
Keywords: by Pamela Reynolds
- 08 Oct 2020
- Research & Ideas
Keep Your Weary Workers Engaged and Motivated
motivated, to find meaning at work during this crisis. Research by Harvard Business School Dean Nitin Nohria and colleagues suggests that people are guided by four basic... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 09 Jun 2015
- Sharpening Your Skills
Sharpening Your Skills: Social Media
consumers not only discuss and disseminate branded content, they also create it. Why the ALS Ice Bucket Challenge was a Social Media Blockbuster Most companies should envy the financial and brand awareness brought about by the ALS Ice... View Details