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Show Results For
- All HBS Web
(501)
- News (304)
- Research (141)
- Multimedia (71)
- Faculty Publications (120)
- January 2025
- Technical Note
AI vs Human: Analyzing Acceptable Error Rates Using the Confusion Matrix
By: Tsedal Neeley and Tim Englehart
This technical note introduces the confusion matrix as a foundational tool in artificial intelligence (AI) and large language models (LLMs) for assessing the performance of classification models, focusing on their reliability for decision-making. A confusion matrix... View Details
Keywords: Reliability; Confusion Matrix; AI and Machine Learning; Decision Making; Measurement and Metrics; Performance
Neeley, Tsedal, and Tim Englehart. "AI vs Human: Analyzing Acceptable Error Rates Using the Confusion Matrix." Harvard Business School Technical Note 425-049, January 2025.
- 15 Oct 2019
- News
Engaging More Deeply with Business in Africa
understand business in Africa. In November, the ARC expanded its coverage on the continent with the hiring of Wale Lawal, a senior researcher who will be based in Lagos. Professor Tsedal Neeley spoke about... View Details
- 05 Jan 2010
- First Look
First Look: January 5
are not driven by reverse causality. These patterns are not driven solely by common law nations such as the United Kingdom and United States, but also hold in Continental Europe. Download the paper:... View Details
Keywords: Martha Lagace
- Web
The VideaHealth AI Factory: CEO Florian Hillen on Speed, Scale, and Innovation | Information Technology
preserve their culture as their company scaled? Most importantly, if they wanted to gain the trust of providers and patients, how accurate did Videa’s technology need to be? The multimedia case was produced in partnership with Professor View Details
- 07 Nov 2017
- First Look
New Research and Ideas: November 7, 2017
Common Pitfalls So That Your Organization Can Collaborate, Learn, and Innovate By: Leonardi, Paul, and Tsedal Neeley Abstract—Workplaces have adopted internal social tools—think stand-alone technologies such... View Details
Keywords: Carmen Nobel
- 10 Mar 2021
- News
Next Normal
Edited by Julia Hanna; illustrations by Fabio Consoli One year after the pandemic mandated an abrupt shift to working from home for millions of people, organizations are taking a long, hard look at how and... View Details
- February 2016
- Article
Unearned Status Gain: Evidence from a Global Language Mandate
By: Tsedal Neeley and Tracy Dumas
Theories of status rarely address unearned status gain—an unexpected and unsolicited increase in relative standing, prestige, or worth, attained not through individual effort or achievement, but from a shift in organizationally valued characteristics. We build theory... View Details
Keywords: Status and Position; Equality and Inequality; Spoken Communication; Organizations; Japan; United States
Neeley, Tsedal, and Tracy Dumas. "Unearned Status Gain: Evidence from a Global Language Mandate." Academy of Management Journal 59, no. 1 (February 2016): 14–43.
- Article
What Managers Need to Know About Social Tools: Avoid the Common Pitfalls So That Your Organization Can Collaborate, Learn, and Innovate
By: Paul Leonardi and Tsedal Neeley
Workplaces have adopted internal social tools—think stand-alone technologies such as Slack, Yammer, and Chatter, or embedded applications such as Microsoft Teams and JIRA—at a staggering rate. In an ambitious study of 4,200 companies, conducted by the McKinsey Global... View Details
Keywords: Leadership; Social Tools; Social and Collaborative Networks; Knowledge Sharing; Performance Improvement; Management
Leonardi, Paul, and Tsedal Neeley. "What Managers Need to Know About Social Tools: Avoid the Common Pitfalls So That Your Organization Can Collaborate, Learn, and Innovate." Harvard Business Review 95, no. 6 (November–December 2017): 118–126.
- Article
What's Your Language Strategy?: It Should Bind Your Company's Global Talent Management and Vision
By: Tsedal Neeley and Robert Steven Kaplan
Language pervades every aspect of organizational life. Yet leaders of global organizations—where unrestricted multilingualism can create friction—often pay too little attention to it in their approach to talent management. By managing language carefully, firms can hire... View Details
Neeley, Tsedal, and Robert Steven Kaplan. "What's Your Language Strategy? It Should Bind Your Company's Global Talent Management and Vision." R1409D. Harvard Business Review 92, no. 9 (September 2014): 70–76.
- Web
Admissions | MBA
Play Video duration: 9:59 Take a Seat in the MBA Classroom. Have you ever wondered what it was like to experience Harvard Business School’s Case Method teaching style? Watch the Harvard MBA Case Method classroom brought to life by... View Details
- 01 Mar 2012
- News
Speak English, Please!
Image by Chuan Khoo / Getty Images Learning to Speak the Language of Business In March 2010, CEO Hiroshi Mikitani (MBA 1993) stood in front of his employees at online retail giant Rakuten’s Tokyo headquarters and made a stunning... View Details
- 01 Sep 2012
- News
Ideas in Action
shoppers deliberating over a luxury goods purchase. “Marketers can convince consumers that buying their product is actually a farsighted behavior,” she observes. “In that sense, consumers are investing in future memories.” —JH Tsedal... View Details
- 02 Jun 2009
- First Look
First Look: June 2, 2009
books, and movies has increased sharply. Download the paper: http://www.hbs.edu/research/pdf/09-132.pdf Firsthand Experience and the Subsequent Role of Reflected Knowledge in Cultivating Trust in Global Collaboration Authors:Mark Mortensen and View Details
Keywords: Martha Lagace
- Web
Case Writing & Industry | Baker Library | Bloomberg Center | Harvard Business School
difference. Tsedal Neeley , Naylor Fitzhugh Professor of Business Administration, in “The HBS Case Method Defined,” 2021. 9 In his 1953 essay “Preparation of Case Materials,” HBS Professor Paul R. Lawrence... View Details
- 01 Sep 2017
- News
Ink: Miami’s Dark Neon Era, the Language of Success, and Getting Psyched Up
if it were their own. Only by learning to communicate—with words and culture—can we go forward, into the future world and work of global business.” —Associate Professor Tsedal View Details
- Web
Visit | MBA
life by Professor Tsedal Neeley and a section of current students and see for yourself what it’s like to be cold called, participate in lively debates, and how this teaching... View Details
- Aug 14 2018
- Presentation
How to Work Successfully Across Borders
- Web
Curriculum | MBA
duration: 9:59 Take a Seat in the MBA Classroom. Have you ever wondered what it was like to experience Harvard Business School’s Case Method teaching style? Watch the Harvard MBA Case Method classroom brought to life by Professor View Details
- Article
Does Your Company Need a Chief Medical Officer?
By: Tsedal Neeley
With the Covid-19 pandemic still raging but businesses trying to remain operational, organizations now have a life or death role to play in protecting the health of employees, customers, and the public. That means they need a new executive in the C-suite: a chief... View Details
Keywords: COVID-19 Pandemic; Health; Health Pandemics; Organizational Change and Adaptation; Organizational Structure; Safety; Governing Rules, Regulations, and Reforms; Working Conditions
Neeley, Tsedal. "Does Your Company Need a Chief Medical Officer?" Harvard Business Review (website) (October 1, 2020).
- December 2018
- Case
The Global-Local Tension: Vodafone CEO Vittorio Colao Leading with 'International Values and Local Roots' (A)
By: Tsedal Neeley
Vittorio Colao, CEO of telecommunication giant Vodafone, must respond to reports of disturbing accounting practices at two of Vodafone’s operating companies. In one case, €60 million have been misreported due to a series of failures to check manual accounting... View Details
Keywords: GLOBAL-LOCAL; Organization Culture; Global Identity; Local Identity; Accounting Discrepency; Globalization; Leadership; Trust; Organizational Culture; Organizational Design; Organizations; Identity; Local Range; Global Range; Values and Beliefs; Accounting Audits
Neeley, Tsedal. "The Global-Local Tension: Vodafone CEO Vittorio Colao Leading with 'International Values and Local Roots' (A)." Harvard Business School Case 419-031, December 2018.