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Show Results For
- All HBS Web
(1,018)
- News (165)
- Research (740)
- Multimedia (12)
- Faculty Publications (539)
- Web
Resources - Christensen Center for Teaching & Learning
Practical Guide by E. Anderson & B. Schiano This book gives practical advice on how to teach with cases at institutions where it is not the primary pedagogy. 2003 McGraw-Hill/Irwin Socrates' Muse: Reflections on Effective Case Discussion... View Details
- Web
Measure Outcomes & Cost for Every Patient - Institute For Strategy And Competitiveness
care accounting systems do not measure the costs of treating patients over their cycle of care. Most cost accounting in health care rely on charges yet, in today’s health care marketplace, cost shifting have rendered these methods inaccurate. In 2010, Harvard Business... View Details
- 1998
- Book
Cost and Effect: Using Integrated Cost Systems to Drive Profitability and Performance
By: Robert S. Kaplan and Robin Cooper
Keywords: Cost vs Benefits
Kaplan, Robert S., and Robin Cooper. Cost and Effect: Using Integrated Cost Systems to Drive Profitability and Performance. Boston: Harvard Business School Press, 1998.
- March 2001 (Revised August 2003)
- Case
Wilkerson Company
By: Robert S. Kaplan
The president of Wilkerson, faced with declining profits, is struggling to understand why the company is encountering severe price competition on one product line while able to raise prices without competitive response on another product line. The controller proposes... View Details
Keywords: Activity Based Costing and Management; Competition; Profit; Product; Consumer Products Industry
Kaplan, Robert S. "Wilkerson Company." Harvard Business School Case 101-092, March 2001. (Revised August 2003.)
- Web
Social Enterprise - Faculty & Research
Purchase Related Bergquist, Ann-Kristin, and Geoffrey Jones. "Institutional Entrepreneurship and Climate Change." Chap. 1 in Climate Change and Business: Historical Perspectives , edited by Teresa da Silva Lopes, Paul Duguid, and View Details
- Web
Student Research - Doctoral
Thomas W. Graeber Negotiation, Organizations & Markets 1 results Ranjay Gulati Organizational Behavior , Entrepreneurial Management 1 results Samuel G. Hanson Finance 1 results Jonas Heese Accounting and Management 1 results Robert View Details
- Web
Campaign Leadership Committee - Alumni
1982* Julie Damgard Frist MBA 1997* Thomas F. Frist III MBA 1997* William K.L. Fung MBA 1972 Anne Dias Griffin MBA 1997* Lady Dorothy K. Hintze MBA 1982 Sir Michael Hintze MBA 1982 Ralph M. James MBA 1982* Robert G. James MBA 1948 View Details
- Web
Human Behavior & Decision-Making - Faculty & Research
Transforming Care Delivery & Payment By: Robert S. Kaplan , David N. Bernstein and Mary L. Witkowski May 2025 | Case | Faculty Research Health care in the U.S. and globally... View Details
- October 2008 (Revised June 2011)
- Case
JetBlue Airways: Managing Growth
By: Robert S. Huckman and Gary P. Pisano
Considers the situation facing David Barger, President and CEO of JetBlue Airways, in May 2007 as he addresses the airline's need to slow its growth rate in the response to increasing fuel costs and the effects of major operational crisis for the airline in February... View Details
Keywords: Growth and Development Strategy; Growth Management; Operations; Performance Capacity; Performance Efficiency; Competitive Strategy; Air Transportation Industry
Huckman, Robert S., and Gary P. Pisano. "JetBlue Airways: Managing Growth." Harvard Business School Case 609-046, October 2008. (Revised June 2011.)
- Web
HBS Alumni Conference: Accelerating Climate Solutions - Alumni
that could enable finance to fulfill its potential in both stabilizing the atmosphere and making society more resilient. Measuring and Reducing Corporate Carbon Emissions Faculty Presenters: Robert S. View Details
- January–February 2018
- Article
Inclusive Growth: Profitable Strategies for Tackling Poverty and Inequality
By: Robert S. Kaplan, George Serafeim and Eduardo Tugendhat
More than a billion people in the developing world remain in extreme poverty and outside the formal economy. Traditional CSR programs have done little to alleviate the situation and rarely produce transformative change.
Instead of trying to fix local problems,... View Details
Instead of trying to fix local problems,... View Details
Keywords: Inclusive Growth; Sustainability; Social Impact; Business Strategy; Shared Value; Impact Investing; Inequality; Corporate Governance; Balanced Scorecard; Strategy Execution; Economic Growth; Developing Countries and Economies; Poverty; Equality and Inequality; Corporate Social Responsibility and Impact; Strategy; Investment
Kaplan, Robert S., George Serafeim, and Eduardo Tugendhat. "Inclusive Growth: Profitable Strategies for Tackling Poverty and Inequality." Harvard Business Review 96, no. 1 (January–February 2018): 127–133.
- July–August 2024
- Article
Disclosing Downstream Emissions
By: Robert S. Kaplan and Karthik Ramanna
An increasing number of companies are using the E-liability carbon-accounting method as an important tool for tracking progress toward reducing global emissions in their supply chains. The system does not require formal accounting for downstream emissions—those... View Details
Keywords: Carbon Emissions; Environmental Accounting; Corporate Accountability; Corporate Social Responsibility and Impact; Corporate Disclosure; Environmental Sustainability
Kaplan, Robert S., and Karthik Ramanna. "Disclosing Downstream Emissions." Harvard Business Review 102, no. 4 (July–August 2024): 124–133.
- Web
Team - Institute For Strategy And Competitiveness
School, Harvard Law School, Dell Medical School, and the International Consortium for Health Outcomes Measurement. Harvard Business School Michael E. Porter M.B.A., Ph.D., Bishop William Lawrence University Professor Robert View Details
- October 1991 (Revised September 1998)
- Case
Maxwell Appliance Controls
By: Robert S. Kaplan
A profitable manufacturing division of a large company is looking for new ways to identify sources of productivity improvements. Led by its senior finance officer, an activity-based cost system is developed to identify activities performed for its highly varied product... View Details
Keywords: Activity Based Costing and Management; Management Teams; Quality; Performance Improvement; Organizational Culture; Problems and Challenges; Production; Manufacturing Industry
Kaplan, Robert S. "Maxwell Appliance Controls." Harvard Business School Case 192-058, October 1991. (Revised September 1998.)
- Other Article
My Favorite Slide: The Entrepreneurial Gap Applied to Health Care
By: Robert S. Kaplan and Robert Simons
Value-based health care increases physicians’ accountability for patient outcomes. Many have resisted, claiming that patient outcomes are influenced by many forces outside their control, such as patient’s compliance with post-acute and rehab care. The difference... View Details
Kaplan, Robert S., and Robert Simons. "My Favorite Slide: The Entrepreneurial Gap Applied to Health Care." NEJM Catalyst (March 8, 2017). (Blog Post.)
- Web
General Management Awards & Honors - Faculty & Research
Leaders Can Change the World One Smart Innovation at a Time (PublicAffairs, 2020) was selected as a 2020 getAbstract International Book Award Winner. Lynn S. Paine : Received the 2020 Robert F. Greenhill... View Details
- Web
Impact Stories - Impact Stories
Impact Stories Impact Stories Taking Advantage of Boston’s Health Care Ecosystem Martin Grasse Play Fraudulent Billing and Safety Net Hospitals Jonas Heese The Godmother of Consumer-Driven Health Care Regina E. Herzlinger Each New Class Brings Opportunity View Details
- May 1995 (Revised April 1998)
- Case
AT&T Paradyne
By: Robert S. Kaplan
A company making data communication devices has adopted a Total Quality philosophy for working with suppliers, employees, and customers. The finance group finds its existing cost system has become obsolete because of a shift from manual to automatic production... View Details
Keywords: Decisions; Product; Corporate Accountability; Activity Based Costing and Management; System; Performance Efficiency; Financial Reporting; Operations; Technology Industry; Telecommunications Industry
Kaplan, Robert S. "AT&T Paradyne." Harvard Business School Case 195-165, May 1995. (Revised April 1998.)
- Web
HBR Classics - Alumni
William Torbert Social Intelligence and the Biology of Leadership , Daniel Goleman and Richard Boyatzis Persuasive Presentations Harnessing the Science of Persuasion , Robert B. Cialdini HBR Guide to Persuasive Presentations , View Details
- Article
Reimagining the Balanced Scorecard for the ESG Era
By: Robert S. Kaplan and David McMillan
Companies are increasingly aware that their customers and society in general expect businesses to adopt and work towards social and environmental objectives as well as the traditional financial ones. This involves not only re-evaluating firms’ models but re-imagining... View Details
Keywords: ESG (Environmental, Social, Governance) Performance; Business Ecosystems; Balanced Scorecard; Adaptation; Business Model; Business and Stakeholder Relations
Kaplan, Robert S., and David McMillan. "Reimagining the Balanced Scorecard for the ESG Era." Harvard Business Review Digital Articles (February 3, 2021).