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  • 26 Apr 2017
  • Working Paper Summaries

Assessing the Quality of Quality Assessment: The Role of Scheduling

Keywords: by Maria Ibanez and Michael W. Toffel; Service; Food & Beverage
  • 03 Dec 2010
  • Working Paper Summaries

Creating Leaders: An Ontological Model

Keywords: by Werner Erhard, Michael C. Jensen & Kari L. Granger
  • 2008
  • Report

Survey Questionnaire on Environmental Management Practices: Summary of Results by Industry and Practices

By: Magali Delmas and Michael W. Toffel
This document provides a summary of the results of a survey on Environmental Management Practices (EMP) conducted by the University of California at Santa Barbara during October and November 2003. The survey was sent to 3255 facilities in 8 industrial sectors: pulp,... View Details
Keywords: Economic Sectors; Surveys; Management Practices and Processes; Corporate Social Responsibility and Impact; Business and Government Relations; Environmental Sustainability; Non-Governmental Organizations
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  • 12 Nov 2018
  • Working Paper Summaries

Product Quality and Entering Through Tying: Experimental Evidence

Keywords: by Hyunjin Kim and Michael Luca; Technology; Web Services
  • 31 Oct 2004
  • Research & Ideas

The New CEO’s Wrong Message

Bearing full responsibility for a company's success or failure, but being unable to control most of what will determine it. Having more authority than anyone else in the organization, but being unable to wield it without unhappy consequences. Sound like a tough job? It... View Details
Keywords: by Michael E. Porter, Jay W. Lorsch & Nitin Nohria
  • 04 Jun 2008
  • Working Paper Summaries

Coming Clean and Cleaning Up: Is Voluntary Disclosure a Signal of Effective Self-Policing?

Keywords: by Michael W. Toffel & Jodi L. Short
  • 09 Aug 2011
  • Working Paper Summaries

How Firms Respond to Mandatory Information Disclosure

Keywords: by Anil R. Doshi, Glen W.S. Dowell & Michael W. Toffel
  • 2025
  • Article

Statistical Inference for Heterogeneous Treatment Effects Discovered by Generic Machine Learning in Randomized Experiments

By: Kosuke Imai and Michael Lingzhi Li
Researchers are increasingly turning to machine learning (ML) algorithms to investigate causal heterogeneity in randomized experiments. Despite their promise, ML algorithms may fail to accurately ascertain heterogeneous treatment effects under practical settings with... View Details
Keywords: AI and Machine Learning; Mathematical Methods; Analytics and Data Science
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  • May 2019
  • Supplement

Did You Decide to Proceed by Targeting Three or Six New Products?

By: Michael W. Toffel
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  • 24 Sep 2009
  • Working Paper Summaries

“I read Playboy for the articles”: Justifying and Rationalizing Questionable Preferences

Keywords: by Zoë Chance & Michael I. Norton
  • 15 Oct 2008
  • Working Paper Summaries

The Artful Dodger: Answering the Wrong Question the Right Way

Keywords: by Todd Rogers & Michael I. Norton
  • 21 Jul 2011
  • Working Paper Summaries

Collaborating Across Cultures: Cultural Metacognition and Affect-Based Trust in Creative Collaboration

Keywords: by Roy Y.J. Chua, Michael W. Morris & Shira Mor
  • 01 Oct 2008
  • Working Paper Summaries

Responding to Public and Private Politics: Corporate Disclosure of Climate Change Strategies

Keywords: by Erin M. Reid & Michael W. Toffel
  • 13 Oct 2006
  • Working Paper Summaries

Coerced Confessions: Self-Policing in the Shadow of the Regulator

Keywords: by Jodi L. Short & Michael W. Toffel
  • 13 Apr 2011
  • Working Paper Summaries

The ‘IKEA Effect’: When Labor Leads to Love

Keywords: by Michael I. Norton, Daniel Mochon & Dan Ariely; Consumer Products
  • 20 Nov 2007
  • Working Paper Summaries

The “Fees → Savings” Link, or Purchasing Fifty Pounds of Pasta

Keywords: by Michael I. Norton & Leonard Lee; Retail
  • 2013
  • Article

Where Not to Eat? Improving Public Policy by Predicting Hygiene Inspections Using Online Reviews

By: Jun Seok Kang, Polina Kuznetsova, Yejin Choi and Michael Luca
Restaurant hygiene inspections are often cited as a success story of public disclosure. Hygiene grades influence customer decisions and serve as an accountability system for restaurants. However, cities (which are responsible for inspections) have limited resources to... View Details
Keywords: Safety; Food; Governance Compliance; Mathematical Methods; Applications and Software; Public Administration Industry; Retail Industry; Food and Beverage Industry
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  • 2012
  • Other Unpublished Work

Measuring Shared Value: How to Unlock Value by Linking Business and Social Results

By: Michael E. Porter, Greg Hills, Marc Pfitzer, Sonja Patscheke and Elizabeth Hawkins
Measuring shared value allows companies to maximize opportunities for innovation, growth, and social impact at scale. This article explains the specific purpose of shared value measurement and offers a step-by-step process and pragmatic approaches to measurement with... View Details
Keywords: Society
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  • 12 Oct 1999
  • Research & Ideas

Right from the Start: Common Traps for the New Leader

In this excerpt from Chapter 1 of the their book, Dan Ciampa and HBS Professor Michael D. Watkins describe some of the common traps into which new leaders can fall. Falling Behind The Learning Curve Not using the time before entry... View Details
Keywords: by Dan Ciampa & Michael D. Watkins
  • January 2011
  • Book Review

Rethinking Decision Making, book review of The Art of Choosing, by Sheena Iyengar, and Streetlights and Shadows: Searching for the Keys to Adaptive Decision Making, by Gary Klein

By: Michael A. Wheeler
Keywords: Decision Making; Decision Choices and Conditions
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