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Show Results For
- All HBS Web
(1,397)
- News (765)
- Research (542)
- Multimedia (63)
- Faculty Publications (310)
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
With the advent of customer relationship management (CRM) in the late 1990s, companies came to believe that by using technology to tailor their offerings to individual consumers' needs, customer loyalty—and company profits—would... View Details
Keywords: by Jean Ayers
- 06 Jan 2003
- Research & Ideas
Why Expensing Options Doesn’t Solve the Problem
option grants, though not as liberal as many others. In fact, expensing options in Enron's accounts would have changed reported profits by only about 10%, whereas the change would have been around 30% for Microsoft, which has received no... View Details
Keywords: by William Sahlman
- 03 Dec 2014
- What Do You Think?
Can the Brilliant Jerk Be Managed Effectively?
Maxweles, who asked, "Was Steve Jobs possibly a 'brilliant jerk'? Could innovation be stifled by simply eliminating the uncomfortable individuals?" Lawrence Nwaru added, "We are all brilliant jerks in one form or the... View Details
Keywords: by James Heskett
- 15 Feb 2012
- News
Social Innovation Challenge
- 23 Sep 2021
- News
AI Use in Hiring Means Women with Employment Gaps Get Overlooked
- 12 Oct 1999
- Research & Ideas
Spirit at Work: The Search for Deeper Meaning in the Workplace
"spiritual anchors for the new millennium." Clearly, something of a nonmaterial nature is stirring in the corporate temple. But questions abound. Just what does it mean to bring spirituality into the workplace? Is this an appropriate way to help people feel... View Details
Keywords: by Marguerite Rigoglioso
- 01 Jan 2007
- News
Strategy + Business Magazine's Best Management Book
- 08 Jul 2020
- News
We Have an Unemployment Crisis. Now What?
- 10 Nov 2010
- News
Choose tomorrow's leader today
- 20 Sep 2013
- News
Is this the era of the 'quiet leader?'
- 26 Oct 2020
- News
Great promise but potential for peril
- 03 Feb 2018
- Op-Ed
How to Heed BlackRock's Call for Corporate Social Responsibility
Larry Fink recently created a shockwave. As cofounder, chairman, and CEO of BlackRock, one of the world’s largest global asset management firms, in an open letter to CEOs he caught the attention of financial markets and beyond by... View Details
Keywords: by Julie Battilana
- 15 May 2018
- News
Why some companies are dropping degree requirements in hiring
- 20 Sep 2021
- News
Why Everybody’s Hiring but Nobody’s Getting Hired
- 06 Sep 2004
- What Do You Think?
How Do We Prepare for a World Without Cheap Oil?
government incentives to bolster their arguments. This view was characterized by Mark Townsend Cox, who commented, "I can count almost twenty methods of creating electricity without burning something, every one of which is... View Details
Keywords: by James Heskett
- 06 Jul 2009
- What Do You Think?
Are You Ready to Manage in an Irrational World?
proved that each generation perceives its actions as rational but to (the) next it may appear irrational. This is the path to growth and development of civilization." Frances Pratt said, "What is normal and rational is framed by... View Details
Keywords: by Jim Heskett
- 28 Nov 2012
- What Do You Think?
Should Pay-for-Performance Compensation be Replaced?
individualized) levels." Peter Lee added "The real issue is what you consider to be performance Performance is all about quality-quality of effort as well as results." Gerald Nanninga suggested that "let's solve the problem View Details
Keywords: by James Heskett
- 01 Aug 2012
- What Do You Think?
Should CEOs Worry About ‘Too Big to Succeed?’
cause the lack of sufficient organic growth as opposed to the growth by mergers and acquisitions. As he put it, "Toobigs are enormously complex, with massive, self defeating strategies at war within, producing a lower return."... View Details
- 20 Feb 2019
- Research & Ideas
Rocket-tunity: Can Private Firms Turn a Profit in Space?
space race have been blessed somewhat by the glamour of it all. Investors enthusiastically, maybe too much so, backed a host of startups including those headed by superstar names like Sir Richard Branson,... View Details