Publications
Publications
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- All HBS Web
(1,804)
- Faculty Publications (449)
- 2001
- Working Paper
Social Enterprise Series No. 19 -- Misery Loves Companies: Whither Social Initiatives by Business
By: Joshua D. Margolis and James P. Walsh
- May 2001 (Revised March 2008)
- Case
"To hell with the future, let's get on with the past." George Mitchell in North Ireland
By: James K. Sebenius and Daniel F. Curran
Examines the strategies and tactics used by U.S. negotiator George Mitchell during his two-year tenure as chairman of the all-party talks in Northern Ireland. His efforts culminated in the signing of the historic Good Friday Accords. View Details
- February 2001
- Case
PlanetFeedback: The Voice of One ... The Power of Many (A)
By: James L. Heskett
The management of PlanetFeedback in proposes a merger with Intelliseek. Their goal is to create a comprehensive C2B and B2B business focused on the generation and analysis for business clients of consumer feedback data via the Internet, Planet Feedback's board of... View Details
- January 2001 (Revised June 2001)
- Case
Local Initiatives Support Corporation
By: James E. Austin and Kim Slack
Local Initiatives Support Corp. (LISC) is a $74 million nonprofit social enterprise that combats poverty by helping community development organizations build affordable housing and create economic development opportunities through public-private partnerships. Poses a... View Details
- September 2000 (Revised February 2007)
- Case
Freeport Studio
By: Rajiv Lal and James Weber
Describes the start-up and first-year difficulties of Freeport Studio, a unit of L.L. Bean, founded in 1998 to sell women's clothing by catalog. First-year sales were far below plan, and projected profits did not materialize. Fran Philip must identify the problems and... View Details
- July 2000 (Revised October 2000)
- Case
Cisco Systems: Are You Ready? (A)
By: James L. Heskett and John P. Morgridge
An Internet service provider, INS, in which Cisco Systems has a minority ownership stake, receives an offer of $3.1 billion from Cisco's rival Lucent. Cisco's management has to decide whether to act on a request from INS management that Cisco make a counteroffer. The... View Details
- July 2000 (Revised September 2001)
- Teaching Note
Cisco Systems: Are You Ready? (A) and (B) TN
By: James L. Heskett
Teaching Note for (9-901-002) and (9-901-003). View Details
- July 2000
- Case
Cisco Systems: Are You Ready? (B)
By: James L. Heskett and John P. Morgridge
Supplements the (A) case. View Details
- May 2000 (Revised August 2001)
- Case
Telecom Italia Takeover (A)
By: Michael D. Watkins, James K. Sebenius and Ann Leamon
After two months at the helm of Telecom Italia, Franco Bernabe is confronted by a hostile takeover bid from a much smaller rival. He has a few days in which to maneuver. The case describes the background of Italian telecoms and of the bid itself. Also presents the... View Details
- March 2000
- Background Note
Fall Before Rising, A: The Story of Jai Jaikumar (A)
By: H. Kent Bowen, Richard Compton Squire, Sarah Patricia Vickers-Willis and Harry James Wilson
What is the relationship between good fortune, professional success, and a moral obligation to other people? Jai Jaikumar, who as a youth was saved by a shepherd woman after a tragic mountaineering accident in the Himalayas, and who later rose to the top of his... View Details
- March 2000 (Revised August 2000)
- Background Note
Fall Before Rising, A: The Story of Jai Jaikumar (B)
By: H. Kent Bowen, Richard Compton Squire, Sarah Patricia Vickers-Willis and Harry James Wilson
What is the relationship between good fortune, professional success, and a moral obligation to other people? Jai Jaikumar, who as a youth was saved by a shepherd woman after a tragic mountaineering accident in the Himalayas, and who later rose to the top of his... View Details
- January 2000
- Teaching Note
NYPD New TN
By: James L. Heskett
Teaching Note for (9-396-293). View Details
Keywords: Public Administration Industry
- August 1999 (Revised September 1999)
- Case
Double Dealmaking in the Browser Wars (A)
Recounts two complex negotiations in which Netscape and Microsoft compete to win a browser contract with AOL--then later with KPMG. After reviewing the web and browser sectors, this case recounts AOL's dramatic negotiations with Netscape and with Microsoft over which... View Details
- September–October 1991
- Article
The Service Driven Service Company
By: Leonard A. Schlesinger and James Heskett
- March 1999
- Article
'Basket' Cases: Tax Incentives and International Joint Venture Participation by American Multinational Firms
By: Mihir A. Desai and James R. Hines Jr.
- February 1999 (Revised August 1999)
- Case
Michael Brown: Negotiating Slots at Foxwoods (B)
The approach taken by Michael Brown and Governor Lowell Weicker and the means by which the agreement's sustainability was enhanced in the face of attacks by other gaming operators are detailed. View Details
- February 1999 (Revised April 1999)
- Teaching Note
GE: We bring good things to life (A) and (B)TN
By: James L. Heskett
Teaching Note for (9-899-162) and (9-899-163). View Details
- January 1999 (Revised February 2000)
- Case
GE...We bring good things to life. (A)
By: James L. Heskett
Jack Welch and the Corporate Executive Council of General Electric are faced with a decision about whether and how to implement a six-sigma quality-improvement effort in the context of many other initiatives already undertaken at GE in recent years. View Details
- January 1999 (Revised February 2000)
- Case
GE: We bring good things to life. (B)
By: James L. Heskett
Supplements the (A) case. View Details