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- News (113)
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Show Results For
-
All HBS Web
(434)
- News (113)
- Research (270)
- Events (1)
- Multimedia (1)
- Faculty Publications (170)
- July 2006 (Revised March 2008)
- Case
Changan Automobile Co., Ltd.
By: Dennis Campbell and Donglin Xia
Chairman Yin Jiaxu must communicate that the company's extraordinary reported performance in 2002 reflects Changan's unique strategy within the competitive dynamics of China's automobile industry. Changan's 2002 annual report demonstrated an extraordinary level of...
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Keywords:
Financial Reporting;
Ethics;
Corporate Disclosure;
Media;
Business and Shareholder Relations;
Auto Industry;
China
Campbell, Dennis, and Donglin Xia. "Changan Automobile Co., Ltd." Harvard Business School Case 107-006, July 2006. (Revised March 2008.)
- September 2015 (Revised July 2016)
- Case
Handelsbanken: May 2002
By: Amar Bhide, Dennis Campbell and Kristin Stack
Keywords:
Banking Industry
Bhide, Amar, Dennis Campbell, and Kristin Stack. "Handelsbanken: May 2002." Harvard Business School Case 116-019, September 2015. (Revised July 2016.)
- 24 Apr 2012
- First Look
First Look: April 24
mitigate these frictions. Read the paper: http://www.hbs.edu/research/pdf/09-116.pdf Sustainable Cities: Oxymoron or the Shape of the Future? Authors:Robert G. Eccles, Annissa Alusi, Amy C. Edmondson, and Tiona Zuzul Publication:Chap. 18 in Infrastructure...
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Keywords:
Carmen Nobel
- 07 May 2013
- First Look
First Look: May 7
Quality Competition? By: Buell, Ryan W., Dennis Campbell, and Frances X. Frei Abstract—When does increased service quality competition lead to customer defection, and which customers are most likely to defect? Our empirical analysis of...
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Keywords:
Carmen Nobel
- 02 Oct 2017
- News
Radical Generosity for the Real World
Campbell talks about her unique path to giving, and offers actual advice for anyone who wants to start their own path. READ MORE Julia Hanna: Ami, you have a really interesting relationship with giving, and have spoken to people about...
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- 02 Nov 2010
- News
Commanding Officers
In an electoral season marked by voter invective toward “government” and practically anyone associated with it, Ray Jefferson (MBA 2000) reminds us that there are public servants out there who are better people than we the people lately...
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- April 2008
- Teaching Note
Managing Service Operations: The Managerial Research Design Process
By: Frances X. Frei and Dennis Campbell
- April 2006
- Background Note
Informing Service Management with Customer Data
By: Frances X. Frei and Dennis Campbell
Taught as the third module in a Harvard Business School course on Managing Service Operations. Explores the role of data analysis in ongoing service management. Describes how to realize the maximum amount of value from analyses and use this information in...
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Keywords:
Decision Making;
Design;
Analytics and Data Science;
Service Operations;
Mathematical Methods;
Value
Frei, Frances X., and Dennis Campbell. "Informing Service Management with Customer Data." Harvard Business School Background Note 606-097, April 2006.
- February 2005 (Revised November 2006)
- Background Note
Using Data Desk for Statistical Analysis
By: Frances X. Frei and Dennis Campbell
Describes how to use the Data Desk software package to perform statistical analysis.
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Keywords:
Mathematical Methods
Frei, Frances X., and Dennis Campbell. "Using Data Desk for Statistical Analysis." Harvard Business School Background Note 605-060, February 2005. (Revised November 2006.)
- September 2004 (Revised April 2005)
- Case
G.G. Toys
By: Dennis Campbell and Susan L. Kulp
This case highlights issues of management accounting and includes a review of product costing, excess capacity, variance analysis, and scrap costs.
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Campbell, Dennis, and Susan L. Kulp. "G.G. Toys." Harvard Business School Case 105-005, September 2004. (Revised April 2005.)
- November 2001 (Revised October 2017)
- Supplement
GuestFirst Hotel (B): Taking Advantage of Panel Data
By: Frances X. Frei and Dennis Campbell
Supplements the (A) case.
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Keywords:
Accommodations Industry
Frei, Frances X., and Dennis Campbell. "GuestFirst Hotel (B): Taking Advantage of Panel Data." Harvard Business School Supplement 602-111, November 2001. (Revised October 2017.)
- October 2001 (Revised October 2017)
- Supplement
Pilgrim Bank (B): Customer Retention
By: Frances X. Frei and Dennis Campbell
Supplements the (A) case.
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Frei, Frances X., and Dennis Campbell. "Pilgrim Bank (B): Customer Retention." Harvard Business School Supplement 602-095, October 2001. (Revised October 2017.)
- January 2020 (Revised June 2020)
- Case
Handelsbanken: Going Digital
By: Dennis W. Campbell and Kerry Herman
Campbell, Dennis W., and Kerry Herman. "Handelsbanken: Going Digital." Harvard Business School Case 120-049, January 2020. (Revised June 2020.)
- January 2008 (Revised April 2008)
- Teaching Note
Pilgrim Bank (B): Customer Retention (TN)
By: Frances X. Frei and Dennis Campbell
Teaching Note for [602095].
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- January 2008 (Revised April 2008)
- Teaching Note
Pilgrim Bank (A): Customer Profitability (TN)
By: Frances X. Frei and Dennis Campbell
Teaching Note for 602104.
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- June 2001 (Revised July 2001)
- Case
Boston Lyric Opera
By: Robert S. Kaplan and Dennis Campbell
The Boston Lyric Opera was the fastest growing opera company in North America during the 1990s. Having successfully completed a move to a larger facility in 1999, the board and general director recognize the need to develop a formal strategic planning and governance...
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Keywords:
Balanced Scorecard;
Strategic Planning;
Arts;
Growth and Development Strategy;
Governing and Advisory Boards;
Fine Arts Industry;
Massachusetts
Kaplan, Robert S., and Dennis Campbell. "Boston Lyric Opera." Harvard Business School Case 101-111, June 2001. (Revised July 2001.)
- April 2016 (Revised January 2017)
- Case
Bank of Taiwan
By: Dennis Campbell and Dawn H. Lau
Keywords:
Taiwan
Campbell, Dennis, and Dawn H. Lau. "Bank of Taiwan." Harvard Business School Case 116-058, April 2016. (Revised January 2017.)
- March 2006 (Revised April 2008)
- Teaching Note
GuestFirst Hotel (TN) (A) and (B)
By: Frances X. Frei and Dennis Campbell
Keywords:
Accommodations Industry
- August 2005 (Revised March 2006)
- Case
Moneyball (A): What Are You Paying For?
By: Frances X. Frei, Dennis Campbell and Eliot Sherman
Explores the contextual elements of Major League Baseball and presents data to allow for an analytic examination of alleged market inefficiencies within the sport.
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Keywords:
Market Design;
Performance;
Sports;
Compensation and Benefits;
Sports Industry;
United States
Frei, Frances X., Dennis Campbell, and Eliot Sherman. "Moneyball (A): What Are You Paying For?" Harvard Business School Case 606-025, August 2005. (Revised March 2006.)
- August 2005
- Supplement
Moneyball (B): Do You Get What You Pay For?
By: Frances X. Frei, Dennis Campbell and Eliot Sherman
Frei, Frances X., Dennis Campbell, and Eliot Sherman. "Moneyball (B): Do You Get What You Pay For?" Harvard Business School Supplement 606-026, August 2005.