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Show Results For
- All HBS Web
(2,350)
- News (632)
- Research (1,432)
- Events (7)
- Multimedia (18)
- Faculty Publications (802)
- 24 Jan 2011
- HBS Case
Terror at the Taj
with Ruth Page and David Habeeb of the HBS Educational Technology Group, Terror at the Taj Bombay: Customer-Centric Leadership documents the bravery and resourcefulness shown by rank-and-file employees... View Details
- 13 Dec 2006
- Research & Ideas
Improving Public Health for the Poor
Microfinance—essentially small loans that help impoverished individuals create jobs, small businesses, and stronger communities—may offer a window on new methods for widening access to healthcare for the poor. Led by Harvard Business... View Details
- 31 Jul 2015
- Blog Post
Transitioning From the Military to Business School
Back in 2009 David Ulrey became a West Point graduate – five years later he made the move to Boston and joined the Class of 2016 at HBS. In the years before coming to business school, David was commissioned... View Details
- 30 Nov 2016
- What Do You Think?
How Do Leaders Manage the Tension Between Pride and Arrogance?
or arrogance. Martina suggested that “pride in one’s organization stems from a collective reach for excellence, civility, and a humble perspective this is what is fostered by management teams who lead by... View Details
Keywords: by James Heskett
- 10 Feb 2020
- In Practice
6 Ways That Emerging Technology Is Disrupting Business Strategy
suggests) has focused more on value capture and competition within existing business models, and yet the most valuable companies in the US today simply did not exist 30 years ago. The technology they exploit creates enormous value for customers through the novelty of... View Details
Keywords: by Danielle Kost
- 16 Aug 2004
- Research & Ideas
Luxury Isn’t What It Used to Be
tasting and flavor pairings, and chocolate decoration techniques. "It involves being a leader in connoisseurship and giving our customers a real, value-added experience by learning and connecting with the category," Koen... View Details
- 15 Jun 2007
- Research & Ideas
Remembering Alfred Chandler
decades of research and scholarship at Harvard. This was the first time I saw Al Chandler and it was also the first time I heard a talk by Bernard Bailyn and David Landes. There they were, three giants of... View Details
Keywords: by Sean Silverthorne
- 07 Nov 2012
- HBS Case
HBS Cases: Sir Alex Ferguson--Managing Manchester United
case and how did it come together? Anita Elberse: I am particularly fascinated by companies and people in entertainment, media, and sports that have very strong track records over a long period of time. Sir Alex Ferguson is a manager who... View Details
- 09 Jan 2006
- Research & Ideas
When Benchmarks Don’t Work
that internal support or shared services groups provide, such straight-across cost or numeric comparisons become meaningless. Today's successful support unit earns its keep by being a trusted partner to the business units it serves. So,... View Details
- 12 Mar 2006
- Research & Ideas
New Research Explores Multi-Sided Markets
MIT), Jean-Charles Rochet (IDEI, Toulouse), and David Evans (NERA, now LECG and University College London). It is indeed a very new area: The first two or three papers on this topic were written in 2002-2003, and I was lucky enough to be... View Details
- 02 Apr 2001
- Research & Ideas
What Makes a Good Leader?
up as a manager. HBS professor David Thomas points out that "increasingly, the people who are the most effective are those who essentially are both managers and leaders." Communication Is Key "Communication is the real work... View Details
Keywords: by Deborah Blagg & Susan Young
- 04 Jun 2018
- What Do You Think?
Are There Conditions Under Which Directors Should Consider Hiring a CEO Fired Elsewhere for Inappropriate Behavior?
team, judge and jury, and exercise the wisdom of Solomon.” David McConnell said, “Maybe the answer lies in the question, ‘What is the offender doing to be sure that it does not happen again?’ How long does that take? Bottom line, a board... View Details
Keywords: by James Heskett
- 19 Oct 2022
- Op-Ed
Cofounder Courtship: How to Find the Right Mate—for Your Startup
Recently, I was listening to the Huberman Lab podcast where Dr. Andrew Huberman interviewed Dr. David Buss, a founding member in the field of evolutionary psychology and professor of psychology at the University of Texas at Austin, whose... View Details
Keywords: by Julia Austin
- 06 Jul 2016
- What Do You Think?
How Do We Pay for the Costs of Globalization?
three-sentence summary of responses to this month’s very thorny question on how the human and societal costs caused by globalization can be remedied. As if the topic were not sufficiently complex, Hugh Quick questioned my use of the term... View Details
- 05 Jun 2023
- What Do You Think?
Is the Anxious Achiever a Post-Pandemic Relic?
appreciated Jenny Odell’s thesis that “doing nothing” offers us several useful “tools,” including those of repair (personal reflection and recovery), “a sharpened ability to listen”—a critical resource in a world dominated by telling and... View Details
Keywords: by James Heskett
- 09 Jul 2020
- Research & Ideas
It’s Time to Reset Decision-Making in Your Organization
backlash from other organizational members. [div class=infogram-embed data-id=_/mcqxpioCi4O4ZaScUhLN][/div] In response to the broader perspective offered by his team’s devil’s advocate, one CEO shared that he took proposed... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 19 Apr 2004
- Research & Ideas
Birth of the American Salesman
Scott. The book looks at the changing image of the salesman, represented by the likes of George Babbitt and Willy Loman. In the end, says Friedman, salesmen not only fed America's thirst for consumerism, they also shaped it. Laura Linard:... View Details
Keywords: by Laura Linard
- 24 Oct 2018
- Sharpening Your Skills
Startup or Established Company? Which Is Best for You?
executive teams can be world class or “legacy” leaders who can’t move with the times. There are many tradeoffs when factoring leadership into the decision process of startup versus mature. Startup founded by serial entrepreneurs. This can... View Details
Keywords: by Julia B. Austin
- 07 Jul 2011
- What Do You Think?
So We Adapt. What’s the Downside?
precedence over adaptability. Tom Dolembo pointed out that "Lincoln 'triangulated' But he never waivered on the issue of union." Yadeed Lobo stated that adaptability may not be the best approach in dealing with "inappropriate behavior" or harassment... View Details
Keywords: by Jim Heskett
- 20 Nov 2015
- News