Publications

September 2000 (Revised August 2011)
Teaching Note

AGENCY.COM (A) and (B) TN

By: Ashish Nanda and Thomas J. DeLong

Teaching Note for (9-800-061) and (9-800-062). View Details

Keywords: Internet and the Web; Entrepreneurship; Business Startups; Corporate Finance; Growth and Development; Web Services Industry; Consulting Industry; San Francisco

September 2000
Teaching Note

The First Six Months: Launching a PSF Career TN

Teaching Note for (9-800-373). View Details

November 1999 (Revised November 2000)
Background Note

Overview of the Professional Services Course, An

Provides an overview of the HBS MBA Professional Services Course. Presents a structure and an outline intended to serve as a reference and provide orientation to students as the course progresses. View Details

Keywords: Business Education; Curriculum and Courses; Personal Development and Career

December 1993
Teaching Note

Corning Incorporated: A Network of Alliances TN

Teaching Note for (9-391-102). View Details

September 2001 (Revised January 2002)
Case

The American Medical Association-Sunbeam Deal (C): Denouement

By: Ashish Nanda and Kimberly A. Haddad

On September 5, 1997, the American Medical Association(AMA) withdrew from a contract with Sunbeam Corporation, the maker of small home appliances. Sunbeam sued the AMA to pay for the damages or to comply with the contract. The fracas led to the dismissal of three top... View Details

Keywords: Medical Services; Appliances; Lawsuit; Litigation; Professionalism; Contracts; Corporate Accountability; Organizations; Lawsuits and Litigation; Consumer Products Industry; Health Industry; United States

September 2000 (Revised October 2000)
Teaching Note

Thomas Weisel Partners (A) and (B) TN

Teaching Note for (9-800-215) and (9-800-331). View Details

Keywords: Financial Services Industry

July 1996
Background Note

The GM's Leadership Challenge: Building a Self-Renewing Institution

Highlights the general manager's role in building a self-renewing organization. View Details

Keywords: Management Skills; Leadership Development; Managerial Roles; Management Teams; Organizational Structure

May 2002
Teaching Note

Venture Law Group (A) & (B), TN

By: Ashish Nanda and Thomas J. DeLong

Teaching Note for (9-800-065) and (9-800-191). View Details

Keywords: Legal Services Industry

September 2000
Teaching Note

Diamond in the Rough (A) and (B) TN

Teaching Note for (9-898-115) and (9-898-151). View Details

Keywords: Service Industry; Consulting Industry

November 1999 (Revised February 2002)
Case

Family Feud (A): Andersen v. Andersen

By: Ashish Nanda and Scot H. Landry

Traces the history and development of consulting within Andersen and the history of the schism between Arthur Andersen and Andersen Consulting. Ends with the two units seeking external arbitration of their dispute. View Details

Keywords: Organizational Design; Corporate Governance; Conflict and Resolution; Consulting Industry

May 1996
Background Note

General Management: A Conceptual Introduction

Addresses the following issues at a conceptual level: 1) Who is a general manager? 2) To whom is the general manager responsible? and 3) How do general managers add value? View Details

Keywords: Leadership; Management; Management Skills; Managerial Roles

February 1995
Teaching Note

Ingvar Kamprad and IKEA TN

Teaching Note for (9-390-132). View Details

Keywords: Retail Industry

March 1994
Case

Intel Corp.: Leveraging Capabilities for Strategic Renewal

Traces the history of Intel from its earliest days as a technology-driven memory company to its emergence as an increasingly market-focused microprocessor company with emerging systems capabilities. The focus is on the strategic, organizational, and management... View Details

Keywords: Organizational Change and Adaptation; Adaptation; Management Skills; Management Practices and Processes; Strategy; Organizations; Information Technology Industry

Article

Can They Take It with Them? The Portability of Star Knowledge Workers' Performance: Myth or Reality

By: Boris Groysberg, Linda-Eling Lee and Ashish Nanda

This paper examines the portability of star security analysts' performance. Star analysts who switched employers experienced an immediate decline in performance that persisted for at least five years. This decline was most pronounced among star analysts who moved to... View Details

Keywords: Firm Performance; Hiring; Employee Selection; Employee Retention; Knowledge; Employees; Selection and Staffing; Retention; Performance; Competitive Advantage; Financial Services Industry

June 2010
Case

Managing the Client Portfolio

By: Nitin Nohria and Ashish Nanda

The German country managing partner of a global law firm must decide how to respond to a corporate mandate to restructure its client portfolio. The case enables a discussion of different types of clients in a global professional service firm in terms of relative... View Details

Keywords: Attorney and Client Relationships; Management Style; Corporate Governance; Business Subsidiaries; Business Headquarters; Conflict and Resolution

April 2020 (Revised January 2021)
Module Note

Crafting Strategy

By: Ramon Casadesus-Masanell, Ashish Nanda and Jan Rivkin

This note provides an introduction to crafting strategy following an options-led approach. It provides an overview of scenario planning, and it prepares students to describe firm strategy with succinct strategy statements. The note also briefly outlines other... View Details

Keywords: Strategy Formulation; Options; Scenario Planning; Scenarios; Strategy Definition; Strategy; Strategic Planning