Publications

October 2011 (Revised August 2015)
Case

United Stationers: Enabling Our Partners to Succeed

By: Michael Beer and Russell Eisenstat

The case depicts a mission- and values-driven company. It describes the development of the firm over time, its leadership and challenges it faces to sustain its culture. View Details

Keywords: Corporate Strategy

February 2003
Case

Whitbread Hotel Company (B)

By: Michael Beer and James Weber

Supplements the (A) case. View Details

Keywords: Organizational Change and Adaptation; Organizational Structure; Integration; Business or Company Management; Strategy

February 2003
Case

Alan Parker has developed an effective organization using organizational fitness profiling and other change methodologies. Parker knows that as Whitbread continues to grow, both internally and through acquisitions, the company will have to change its organization... View Details

Keywords: Acquisition; Growth Management; Organizational Change and Adaptation; Integration

March 2001 (Revised September 2002)
Case

Merck Latin America (D): Mexico

By: Michael Beer and James Weber

Examines Merck's change effort in Mexico from the perspective of the local employees. View Details

Keywords: Change Management; Cross-Cultural and Cross-Border Issues; Multinational Firms and Management; Employees; Operations; Perspective; Pharmaceutical Industry; Mexico

March 2001 (Revised September 2002)
Case

Merck Latin America (A)

By: Michael Beer and James Weber

Introduces Grey Warner, the vice president of Merck's Latin America region, and his efforts to improve the organizational effectiveness of the region and to introduce a more global business culture and values. Discusses Merck's ethics and values, its Latin American... View Details

Keywords: Organizational Culture; Ethics; Business Processes; Strategic Planning; Change Management; Values and Beliefs; Globalized Firms and Management; Employee Relationship Management; Business Strategy; Government and Politics; Economy; Pharmaceutical Industry; Latin America

May 2000 (Revised December 2018)
Supplement

SMA: Micro-Electronic Products Division (B)

By: Michael Beer and Michael Tushman

Focuses on the recommendations and implementation strategy suggested by the organizational development group for the division's problems. A rewritten version of an earlier case. View Details

Keywords: Change Management; Organizational Culture; Conflict Management; Corporate Strategy

October 1997 (Revised May 1998)
Case

Asda (A1)

By: Michael Beer and James Weber

Supplements the (A) case. View Details

Keywords: Restructuring; Insolvency and Bankruptcy; Crisis Management; Management Teams; Business Strategy; Retail Industry; Food and Beverage Industry; United Kingdom

August 2000
Case

Manila Water Company (B)

By: Michael Beer and Elizabeth Weldon

On August 1, 1997 the Manila Water Co. took control of the east zone of the newly privatized Manila Metropolitan Water and Sewerage System (MWSS). At the time of privatization, MWSS was an inefficient, ineffective, and corrupt government agency. MWC must develop the... View Details

Keywords: Change Management; Organizational Change and Adaptation; Horizontal Integration; Privatization; Problems and Challenges; Utilities Industry

27 Feb 2007
First Look

First Look: February 27, 2007

July 2004, Shiv, Nand, and Uday Khemka are discussing their holdings in SUN Interbrew, a leading Russian beer producer that is part of the family's global portfolio of businesses. SUN Interbrew has been operating as a joint venture since... View Details

Keywords: Martha Lagace

Article

A Systems Approach to Organization Development

By: Michael Beer and Edgar F. Huse

1987
Chapter

Organization Change and Development

By: Michael Beer and Anna Elise Walton

August 1997 (Revised July 1999)
Case

Hewlett-Packard's Santa Rosa Systems Division (A1): The Profiling Process and Creation of the Future Model

By: Michael Beer and Gregory C. Rogers

Supplements the (A) case. View Details

Keywords: Information Technology Industry

August 2012
Teaching Note

ARISE: A Destination-for-a-Day Spa (Brief Case)

By: Michael Beer and Lynda St. Clair

August 1997 (Revised September 1997)
Case

Hewlett-Packard's Santa Rosa Systems Division (A4): Progress on a Journey

By: Michael Beer and Gregory C. Rogers

Supplements the (A) case. View Details

Keywords: Information Technology Industry

February 1996
Case

TRW's Information Services Division: Strategic Human Resource Management

By: Michael Beer and Gregory C. Rogers

Looks at a change effort initiated by a human resources manager within a division of TRW. The effort utilizes a change process to try to deal with some of the division's issues around organizational effectiveness, especially that of a long-term strategy. In so doing,... View Details

Keywords: Human Resources; Change Management; Organizational Change and Adaptation; Managerial Roles; Strategy; Problems and Challenges

April 1995 (Revised November 1995)
Supplement

Human Resources at Hewlett-Packard (B)

By: Michael Beer and Gregory C. Rogers

Designed as an in-class handout as a source of further discussion of the issues. View Details

Keywords: Human Resources; Computer Industry

April 1995 (Revised November 1995)
Case

Human Resources at Hewlett-Packard (A)

By: Michael Beer and Gregory C. Rogers

Provides an overview of the human resource policies and practices applied by Hewlett-Packard (HP). Discusses HP's reactions as an organization to changes in its business environment. As such, it is an opportunity to analyze HP's practices, and how they have been... View Details

Keywords: Human Resources; Change; Organizational Change and Adaptation; Policy; Computer Industry