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  • All HBS Web  (2,033)
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    • Research  (545)
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Contemporary Developing Countries: Entrepreneurial Solutions to Intractable Problems

By: Tarun Khanna

What problems do developing countries face, and how can individuals contribute to solutions rather than awaiting the largesse of the state or other actors? Intractable problems – such as lack of access to education and healthcare, forced reliance on contaminated... View Details

  • Research Summary

Building Capabilities in Professional Service Firms

One of the most distinctive aspects of professional service firms is that the vast majority of the people who work in them are directly involved in serving clients.  Long-term success in a professional service firm requires obtaining and developing the right... View Details

  • 17 Jun 2015
  • Lessons from the Classroom

Excellence Comes From Saying No

pie," says Schulman. "When you get people with different objectives, you create more value for everyone." The sum is greater than the parts, in other words. Furthermore, in order to make sure such collaborations succeed, it's important to cultivate the... View Details
Keywords: by Michael Blanding
  • 13 Jun 2022
  • Research & Ideas

Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen

meetings, say the researchers, is a vital art that comes with big rewards. “Whatever you can do to more directly convey that you are listening and are retaining information should be helpful,” says Zlatev. Advice for the workplace The... View Details
Keywords: by Pamela Reynolds
  • 21 Mar 2018
  • Research & Ideas

Why Artificial Intelligence Isn't a Sure Thing to Increase Productivity

prior art existed. Half of the students were assigned randomly to use the Boolean search tool and half to use the machine learning tool. Furthermore, they gave half of each group access to expert advice to help them better craft their... View Details
Keywords: by Michael Blanding; Technology; Information
  • 07 Apr 2020
  • Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

imposed by social distancing by facilitating community, offering empathy, and providing social support. AB InBev joined thousands of museums and performing arts organizations in offering virtual performances, sponsoring the Bud Light Dive... View Details
Keywords: by Jill Avery and Richard Edelman
  • September 2013 (Revised August 2015)
  • Background Note

Leadership and Teaming

By: Ethan Bernstein
Small differences in the leadership of teams can have large consequences for the success of their efforts. Many initiatives fail not because of a fatal error in judgment or insufficient ideas, knowledge, motivation, or capabilities to deliver a solution. They fail... View Details
Keywords: Teams; Teaming; Leadership And Managing People; Leadership; Team Effectiveness; Team Performance; Team Design; Team Leadership; Teamwork; Team Process; Team Function; Team Launch; 60/30/10 Rule; Team Boundary; Distribution Of Leadership Authority; Self-Managed Teams; Virtual Teams; Unbounded Teams; Acts Of Leadership; Execution Teams; Decision Making Teams; Creativity Teams; Team Size; Task Design; Team Timeline; Team Roles; Team Representation; Diversity; Team Familiarity; Collective Intelligence; Team Stages Of Development; Team Coaching; Performance Pressure; X-Teams; Team Focus; Interaction; Management Teams; Managerial Roles; Management Systems; Management Style; Management Skills; Management Practices and Processes; Organizational Design; Organizational Structure; Performance Effectiveness; Performance Efficiency; Performance Productivity; Groups and Teams; Networks; Social Psychology; Behavior; Conflict and Resolution; Creativity; Social and Collaborative Networks; Satisfaction; Prejudice and Bias; Power and Influence; Personal Characteristics; Familiarity; Cognition and Thinking; Attitudes; Projects; Organizational Culture; Organizational Change and Adaptation; Leadership Development; Leadership Style; Leading Change; Knowledge Use and Leverage; Knowledge Sharing; Collaborative Innovation and Invention; Innovation and Management; Innovation Leadership; Design; Interpersonal Communication; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Fine Arts Industry; Asia; North and Central America; South America; Atlantic Ocean; Central Asia; Europe; Latin America; Middle East; Oceania; West Indies
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Bernstein, Ethan. "Leadership and Teaming." Harvard Business School Background Note 414-033, September 2013. (Revised August 2015.)
  • 12 Aug 2019
  • Research & Ideas

How Scale Changes a Manager's Responsibilities

Dysfunctions of a Team can be helpful, but mastering the art of hiring takes practice. From 50 to 100 employees. This is a transition period in which you may sit in on candidate reviews for key hires, when the team is deciding whether to... View Details
Keywords: by Julia Austin
  • 16 Mar 2015
  • Research & Ideas

Advice on Advice

article in Harvard Business Review, The Art of Giving and Receiving Advice, which is based on research and discussions with advice experts. The advice give-and-take is not always easy to pull off. Both the advice-giver and the receiver... View Details
Keywords: by Dina Gerdeman
  • 08 Aug 2005
  • Research & Ideas

Decision Rights: Who Gives the Green Light?

in any organization is a difficult task fraught with controversy and organizational politics. Yet, it is also one in which organizations must routinely engage to maintain a competitive edge and maximize shareholder value. "As a company, we've recognized that good... View Details
Keywords: by Peter Jacobs
  • 23 Nov 2021
  • Research & Ideas

The Vinyl Renaissance: Take Those Old Records Off the Shelf

authenticity? For vinyl and some of these others, it’s attached to the way the product is made. In watchmaking, for example, the idea that there might be some automation, but still some assemblage by hand, is really important. The more you move toward handmade, the... View Details
Keywords: by Christine Pazzanese, Harvard Gazette; Music
  • 28 Jan 2020
  • Book

Advanced Leadership Requires More Than Outside-The-Box Thinking

story, people would rather stick with the known, which seems safe even if it is inadequate. The ultimate art of leadership is encouraging people to let go of their fear of the unknown and plunge into the work of innovation. It’s always... View Details
Keywords: by Sean Silverthorne
  • 27 Apr 2021
  • Research & Ideas

IPO or M&A? How Venture Capital Shapes a Startup's Future

Ford v Ferrari. Only judges from the sound editing branch of the Academy of Motion Picture Arts and Sciences vote in the category. Interest is confined to a small group of experts, much like a group of VCs used to talking to each other.... View Details
Keywords: by Rachel Layne
  • 11 Aug 2008
  • Research & Ideas

Strategy Execution and the Balanced Scorecard

in the book the different roles, frequencies, participants, and agendas for operational review meetings and strategy review meetings. We open the book with a great quote often but perhaps inaccurately attributed to Sun Tzu in The Art of... View Details
Keywords: by Martha Lagace
  • 05 May 2020
  • Research & Ideas

China Tariffs and Coronavirus a Double Hit to American Retailers

the trade war,” Cavallo says. To the extent that tariffs exacerbate the cost of the pandemic, their continued application could further drag down the American economy, harming companies and consumers alike. In the end, companies may have no choice but to pass their... View Details
Keywords: by Michael Blanding
  • 02 May 2017
  • First Look

First Look at New Research: May 2, 2017

April 14, 2017 Harvard Business Review Companies Like United Need to Cultivate Good Judgment, and Free Their Employees to Use It By: Deighton, John A. Abstract—United Airlines has pledged to improve its training programs and empower its employees to put customers first... View Details
Keywords: Carmen Nobel
  • 04 Feb 2014
  • What Do You Think?

Has Listening Become a Lost Art?

Summing Up When Is Listening Not a Good Strategy? Like a good case debate, the discussion of the question of whether listening is a lost art was not one-sided. What was clear was how important people felt listening is to effective... View Details
Keywords: by James Heskett
  • 22 Apr 2002
  • Research & Ideas

Does Spirituality Drive Success?

high point in his journalism career, Schwartz said, having written for such prominent publications as The New York Times, Newsweek, and New York magazine, Schwartz co-wrote what became a best-selling book, The Art of the Deal, with real... View Details
Keywords: by Martha Lagace, Sean Silverthorne & Wendy Guild
  • 25 Apr 2007
  • Research & Ideas

Feeling Stuck? Getting Past Impasse

motivators, power, achievement, and affiliation, borrowing on the work of Henry Murray and David McClelland. The sixth and final phase requires taking action. The impasse developmental experience does not become realized until we actually do something to seal the deal,... View Details
Keywords: by Martha Lagace
  • 17 Apr 2019
  • Research & Ideas

How Managers Stifle Creativity

Creative thinking skills. Some people are naturally able to think outside the box. But we can all learn and improve our creative thinking skills. For example, there are techniques that involve using different kinds of visual stimulation. You could go to an View Details
Keywords: by Danielle Kost
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