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Show Results For
- All HBS Web
(2,100)
- People (15)
- News (721)
- Research (683)
- Events (5)
- Multimedia (100)
- Faculty Publications (249)
- September 1985 (Revised July 1986)
- Background Note
The Art of Action Planning
Describes two different approaches to the process of action planning and implementation. Offers specific advice for action planning and for learning how to action plan. View Details
Keywords: Planning
Isenberg, Daniel J. "The Art of Action Planning." Harvard Business School Background Note 486-029, September 1985. (Revised July 1986.)
- March 2001 (Revised March 2002)
- Background Note
Service Recovery
Discusses the value of service recovery to service organizations working to enhance customer loyalty. Also provides practical advice to managers and examines strategies proven helpful to service organizations in their recovery objectives. View Details
Hallowell, Roger H. "Service Recovery." Harvard Business School Background Note 801-342, March 2001. (Revised March 2002.)
- 29 Jan 2013
- News
Creating the Perfect Super Bowl Ad
- 15 Feb 2022
- Blog Post
Health Is Wealth | The Path To Creating A Venture
Rachel Sanders (MBA 2017) started her professional career working in healthcare focused investment banking. After spending four years working at Raymond James focused on middle market transactions, M&A, and the intersection of technology and business, she had a... View Details
- 08 Nov 2021
- Blog Post
Building an Internship Program at Your Startup: An Interview with Facily’s Diego Dzodan (MBA 1999)
In the summer of 2020, Eric Westphal (MBA 2021) was looking for an internship where he would have the opportunity to work closely with a startup founder. He considered Boston based startups originally and then broadened his scope to look at startups in Brazil where he... View Details
- 18 May 2021
- News
Launching a Career in the COVID Economy? Here Are 5 Tips.
- 11 Jan 2018
- News
How the AASU Conference Inspired Steven Rogers
- 20 Oct 2008
- Research & Ideas
The Seven Things That Surprise New CEOs
By significantly expanding our understanding of the dynamics of competition, Michael E. Porter's Harvard Business Review article "How Competitive Forces Shape Strategy" launched a business management revolution among academics and practitioners when it was... View Details
- 10 Mar 2016
- Video
Legal Aspects of Starting a Social Enterprise
- 09 Oct 2015
- Video
Section: Not so easy
- 11 Jan 2018
- Video
How the AASU Conference Inspired Steven Rogers
- Video
Naguib Sawiris
Naguib Sawiris, Chairman of Orascom TMT Investments, shares advice for aspiring entrepreneurs in emerging markets, emphasizing the value of education, perseverance, and dedication to hard work particularly at the start of one’s career. View Details
- 11 Nov 2002
- Research & Ideas
Women Entrepreneurs Usher in the Next Generation
networks and mentors are essential for long-term success as a businesswoman; they are also unbeatable sources of advice at key moments, according to Swan. "It's very hard to find mentors," she said. "Everyone says, 'Go get... View Details
Keywords: by Martha Lagace
- January–February 2022
- Article
Algorithm-Augmented Work and Domain Experience: The Countervailing Forces of Ability and Aversion
By: Ryan Allen and Prithwiraj Choudhury
How does a knowledge worker’s level of domain experience affect their algorithm-augmented work performance? We propose and test theoretical predictions that domain experience has countervailing effects on algorithm-augmented performance: on one hand, domain experience... View Details
Keywords: Automation; Domain Experience; Algorithmic Aversion; Experts; Algorithms; Machine Learning; Future Of Work; Employees; Experience and Expertise; Decision Making; Performance
Allen, Ryan, and Prithwiraj Choudhury. "Algorithm-Augmented Work and Domain Experience: The Countervailing Forces of Ability and Aversion." Organization Science 33, no. 1 (January–February 2022): 149–169. ("Best PhD Student Paper" at SMS conference 2020.)
- 20 Nov 2019
- Video
Zia Mody
Zia Mody, founder of AZB & Partners, a leading corporate law firm in India, describes her policy of providing mentorship and advice to women through marriage and motherhood in order to retain them as... View Details
- 2022
- Chapter
Coordinating Marketing and Sales in B2B Organizations
This chapter focuses on the topic of coordinating marketing and sales in Business-to-Business (B2B) organizations. It provides an historical overview, indicating that this is not a new issue facing firms, that the business press has outlined a recurring set of... View Details
Cespedes, Frank V. "Coordinating Marketing and Sales in B2B Organizations." In Handbook of Business-to-Business Marketing, edited by Gary L. Lilien and Rajdeep Grewal. Edward Elgar Publishing, 2012.
- 08 Jul 2002
- Research & Ideas
How to Fashion Your New E-Business Model
Consumers are looking for the ability to bundle the products they want in a fashion unique to each individual, and the Web will provide this capability .... We believe that vertical portals will do the best job of providing the consumer empowerment that the Internet... View Details
Keywords: by Lynda M. Applegate
- 22 Jun 2017
- News
The next CEO of Uber: Here’s who should be on the short list
- 20 Mar 2020
- News