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Show Results For
- All HBS Web
(1,054)
- People (1)
- News (224)
- Research (604)
- Events (10)
- Multimedia (6)
- Faculty Publications (154)
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- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
advice to restaurant owners, staff, investors, and patrons that we offer below. How did it deteriorate so quickly? Restaurants are universally labor intensive—by any productivity metric they rank among the least View Details
- 01 Mar 2023
- What Do You Think?
How Much Does 'Deep Purpose' Matter to the Bottom Line?
comments that reflected the views of others. She said, “ being in the office can be fun, but it is like taking a day off. You have to make up for the lost productivity later.” She described “all the people with earbuds to drown out the... View Details
Keywords: by James Heskett
- 07 May 2020
- Research & Ideas
The One Good Thing Caused by COVID-19: Innovation
work. Workers who prefer to work from home may find increased productivity, reduced commute time, and a lower quit rate because they are overall happier. For clients, this experience, together with investments made by the call centers... View Details
Keywords: by Hong Luo and Alberto Galasso
- 05 Oct 2020
- Book
Want to Be Happier? Make More Free Time
time, not more money When people invest too much time and energy into making more money, it’s often because they assume the extra cash will bring greater happiness. But they are wrong. People with more free time are actually happier, healthier, and more View Details
Keywords: by Dina Gerdeman
- 25 Nov 2019
- Research & Ideas
When Your Passion Works Against You
the right context, this intense positive energy can act like a gravitational pull that sucks in other workers to invest their time and support, ultimately contributing toward the success of the idea. “Passion, like a smile, is... View Details
Keywords: by Dina Gerdeman
- 09 Jan 2020
- Book
Rethinking Business Strategy in the Age of AI
more akin to an Apple, a Tesla, or a Nest, or a GoPro—where it’s a consumer product that has the foundation of sexy hardware technology and sexy software technology,” he is quoted in a book published today, Competing in the Age of AI:... View Details
Keywords: by Dina Gerdeman
- 05 Dec 2006
- First Look
First Look: December 5, 2006
individual rep's results, and sales training has focused on product features and cost-performance advantages, not on the business issues facing customers. Now salespeople need to understand, promote, and select from an entire portfolio of... View Details
Keywords: Sean Silverthorne
- 14 May 2008
- Research & Ideas
Getting Down to the Business of Creativity
The diary findings also showed a positive carry-over effect in creativity and productivity, one day and even two days after a worker reported being in a good mood. So what can managers and entrepreneurs do to promote a healthy, positive... View Details
- 15 Nov 2011
- First Look
First Look: November 15
where a firm monetizes its product through sponsors rather than setting prices to its customer base. We analyze strategic interactions between an innovative entrant and an incumbent where the incumbent may imitate the entrant's business... View Details
Keywords: Sean Silverthorne
- 30 Mar 2003
- Research & Ideas
The Future of IT Consulting
say, a product firm. Consequently, a product firm may not be attractive to various knowledge workers who prefer to work in the consulting environment. A fourth driver is the... View Details
- 16 Mar 2023
- Research & Ideas
Why Business Travel Still Matters in a Zoom World
nonstop flights—matters most when collaborators are in different time zones or overcoming cultural distance. “It seems that, if the two locations are in the same time zone and are culturally similar, then Zoom is good enough. It’s fine to meet colleagues on Zoom and... View Details
- 26 Aug 2008
- First Look
First Look: August 26, 2008
economic phenomenon in various host countries. The second part deals with the assimilation of immigrant workers in host-country labor markets and the use of social benefits by immigrants. The survey then considers the effect of... View Details
Keywords: Sean Silverthorne
- 30 Mar 2020
- Research & Ideas
The New Rules for Remote Work: Pandemic Edition
things don’t have to happen right this instant. This is the new norming that needs to happen.” 7. Accept that productivity will probably suffer Choudhury’s research shows productivity often increases with... View Details
Keywords: by Dina Gerdeman
- 06 Jul 2016
- What Do You Think?
How Do We Pay for the Costs of Globalization?
mitigate via duties and taxes or offer short term support to displaced workers but (it is) far better to come to grips with where your country has real sustainable global advantages. Many of those America once had are gone ” Doug Kinsey... View Details
- 03 May 2022
- Research & Ideas
Desperate for Talent? Consider Advancing Your Own Employees First
Job openings in the United States continue to hover at record high levels, exacerbated by the Great Resignation and a sputtering emergence from the pandemic. Competition remains fierce among companies struggling to find qualified workers. Yet many employers,... View Details
Keywords: by Rachel Layne
- 22 Feb 2018
- Book
The New History of American Capitalism
workers, sharecroppers, and other nonwaged workers and shift attention from the industrial cities of the Northeast to the nation as a whole. That approach allows scholars to interrogate the connections between slavery and the unfolding of... View Details
Keywords: Manufacturing
- 29 Aug 2018
- What Do You Think?
What Should Harley-Davidson’s Management Do?
CasPhotography What Can the Harley-Davidson Case Teach Us About Managing in a Politicized Environment? The advice to Harley-Davidson’s management from respondents of this month’s column is to (1) ensure that politics doesn’t deter the Company from its current strategy,... View Details
- 03 Dec 2020
- Research & Ideas
Cut Payroll Costs with Transparency, Fairness, and Compassion
Series How Remote Work Changes What We Think About Onboarding What Leaders Can Do to Fight the COVID Fog It’s Time to Reset Decision-Making in Your Organization What the Stockdale Paradox Tells Us About Crisis Leadership The COVID Two-Step for Leaders: Protect and... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 31 Jul 2019
- Research & Ideas
Distressed Employees? Try Resilience Training
Every year depression affects one in every five employees and costs American businesses $210 billion in medical bills and lost productivity. In fact, for every worker with a depressive disorder, a company loses an average of 32 View Details
- 11 Oct 2006
- What Do You Think?
How Do We Respond to the “Dependency Ratio” Dilemma?
growing dependency ratios at the level of the firm tell us, regardless of where we are in the world. But several deplored what has been done about them. According to Francine McKenna, "There's no pension crisis in the executive suite . The average View Details
Keywords: by Jim Heskett