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Show Results For
- All HBS Web
(671)
- News (95)
- Research (520)
- Events (4)
- Multimedia (3)
- Faculty Publications (147)
- 01 Jun 2023
- HBS Case
A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?
in seconds today. If Miller hadn’t concealed his previous life of crime, would he ever have been given the chance to start fresh and perform his way to remarkable success, making his mark as a highly influential African American business... View Details
- 30 Mar 2021
- Research & Ideas
Commuting Hurts Productivity and Your Best Talent Suffers Most
as the COVID-19 pandemic wanes and remote employees—perhaps grudgingly—contemplate returning to offices. Wu’s conclusions were clear: A long commute hurts workers and their employers by hindering creativity and productivity, which stifles... View Details
Keywords: by Lane Lambert
- July 2024 (Revised October 2024)
- Case
Knowledge Transfer: Toyota, NUMMI, and GM
By: Willy Shih
New United Motors Manufacturing, Inc. (NUMMI) was a joint venture between Toyota and General Motors. It was an opportunity for GM to learn about the Toyota Production System, which was quite different from the mass production processes American automakers used at the... View Details
Keywords: Culture Change; Organizational Culture; Organizational Change and Adaptation; Factories, Labs, and Plants; Joint Ventures; Transformation; Selection and Staffing; Knowledge Acquisition; Knowledge Sharing; Labor Unions; Management Systems; Performance Improvement; Production; Labor and Management Relations; Auto Industry; Japan; United States
Shih, Willy. "Knowledge Transfer: Toyota, NUMMI, and GM." Harvard Business School Case 625-003, July 2024. (Revised October 2024.)
- Research Summary
Overview
Engaged with field work in East Africa, South Asia, and in several large hybrid organizations in the United States, Professor Whillans places a focus on exploring questions with strong theoretical motivation in the social psychological literature and relevant... View Details
- 07 Jun 2023
- Blog Post
My One Case: MBA Class of 2023 Looks Back
(approximately 50 percent worker owned). While long-term wealth creation for frontline workers is great, I don’t want it to distract from the more immediate challenges that these View Details
- 24 Jan 2005
- Research & Ideas
Rethinking Activity-Based Costing
work and that each puts in eight hours per day. In theory, therefore, each worker supplies about 10,560 minutes per month or 31,680 minutes per quarter. The practical capacity at about 80 percent of theoretical is therefore about 25,000... View Details
Keywords: by Robert S. Kaplan & Steven R. Anderson
- Web
2023 Reunion Presentations - Alumni
in buying and selling, why understanding the difference matters, and the implications for areas such as sales hiring, training, pricing, use of new tools, and performance management. Slides How to Make Hybrid Work Work Associate Professor... View Details
- 29 Oct 2013
- Research & Ideas
Do Employees Work Harder for Higher Pay?
obvious to them that we didn't have to give this additional compensation, but that we had chosen to." The gift "signaled that we had done something nice for them which they may want to reciprocate." And they did reciprocate, with higher productivity. Indeed, the "gift"... View Details
Keywords: by Chuck Leddy & Harvard Gazette
- 03 Mar 2023
- Research & Ideas
When Showing Know-How Backfires for Women Managers
“Women experience the fear that people are going to think they’re not good at, competent in, or capable in their roles. They’re trying to perform for an audience to disprove negative stereotypes, which constrains their behavior,” Feldberg... View Details
- 01 Feb 2023
- What Do You Think?
Will Hybrid Work Strategies Pull Down Long-Term Performance?
at prescribed times or days of the week. According to Stanford economist Nicholas Bloom, who has studied remote work for years, totally remote workers constituted 15 percent of the US workforce as of early 2023, with another 30 percent... View Details
Keywords: by James Heskett
- 24 Feb 2009
- First Look
First Look: February 24, 2009
Working PapersLearn-how to Improve Collaboration and Performance Authors:Ingrid M. Nembhard, Anita L. Tucker, Richard M.J. Bohmer, Joseph H. Carpenter, and Jeffrey D. Horbar Abstract Organizational learning, a prerequisite for high... View Details
Keywords: Martha Lagace
- 26 Mar 2018
- Research & Ideas
To Motivate Employees, Give an Unexpected Bonus (or Penalty)
says. “Second prize is a set of steak knives. Third prize is you’re fired.” This might seem an extreme way to motivate employees (and, of course, fails spectacularly in the movie). But companies hold so-called tournaments based on relative View Details
- 01 Feb 2001
- News
What Makes a Good Leader
under pressure from my boss, and the information technology doesn't give me what I need in order to do my job, and every time I take a risk I get shot down by the performance appraisal system, obviously I'm not going to make any... View Details
Keywords: Management
- 2016
- Working Paper
Operations in the On-Demand Economy: Staffing Services with Self-Scheduling Capacity
By: Itai Gurvich, Martin Lariviere and Antonio Moreno
Motivated by recent innovations in service delivery such as ride-sharing services and work-from-home call centers, we study capacity management when workers self-schedule. Our service provider chooses capacity to maximize its profit (revenue from served customers minus... View Details
Keywords: Strategic Servers; On-demand Economy; Independent Capacity; Distributed Systems; Uber; Service Operations; Performance Capacity
Gurvich, Itai, Martin Lariviere, and Antonio Moreno. "Operations in the On-Demand Economy: Staffing Services with Self-Scheduling Capacity." Working Paper, June 2016.
- 25 Nov 2019
- Research & Ideas
When Your Passion Works Against You
the right context, this intense positive energy can act like a gravitational pull that sucks in other workers to invest their time and support, ultimately contributing toward the success of the idea. “Passion, like a smile, is... View Details
Keywords: by Dina Gerdeman
- 24 Jan 2012
- First Look
First Look: Jan. 24
Publication:Organization Science (forthcoming) Abstract How workers experience and express status loss in organizations has received little scholarly attention. I conducted a qualitative study of a French high-tech company that had... View Details
Keywords: Sean Silverthorne
- Web
Social Enterprise - Faculty & Research
Beiting Cheng, Ioannis Ioannou and George Serafeim In this paper, we investigate whether superior performance on corporate social responsibility (CSR) strategies leads to better access to finance. We hypothesize that better access to... View Details
- 01 Mar 2023
- What Do You Think?
How Much Does 'Deep Purpose' Matter to the Bottom Line?
the right people is far more strategically important than where they perform their job As remote opportunities have become more pervasive, the main focus should be on the support structure you put in place to ensure your View Details
Keywords: by James Heskett
- Web
Hidden Workers, Part-Time Potential - Managing the Future of Work
are more loyal and perform better on several key metrics compared to traditional sources of talent. With many companies facing a talent shortage, hiring these hidden workers may be the solution. Read the... View Details
- 21 Sep 2020
- Research & Ideas
Are You Sabotaging Your Own Company?
During World War II, the predecessor to the US Central Intelligence Agency produced a secret field manual detailing how “citizen-saboteurs” could disrupt the operations of enemy organizations. In addition to inflicting physical damage, the manual notes that View Details
Keywords: by Dina Gerdeman