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  • All HBS Web  (1,027)
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  • 21 Mar 2004
  • Research & Ideas

Loyalty: Don’t Give Away the Store

spend X amount and receive an offer or discount of some kind. When you talk to retailers about their frequent shopper programs, they'll say the programs work and are very profitable. Then you ask, "How do you know it's working?"... View Details
Keywords: by Manda Salls; Consumer Products; Retail
  • 05 Jul 2006
  • First Look

First Look: July 5, 2006

  Working PapersThe Framing Effect of Price Format Marco Bertini and Luc Wathieu Existing evidence suggests that preferences are affected by whether a price is presented as one all-inclusive expense or partitioned into a series of... View Details
Keywords: Sean Silverthorne
  • 16 Mar 2003
  • Research & Ideas

At the Center of Corporate Scandal Where Do We Go From Here?

is above average. And in a lot of companies the way the system works is most CEOs want to be at the 75th percentile of the distribution of compensation. Well, you can imagine what happens. You get a ratcheting up effect as that... View Details
Keywords: by Kim B. Clark
  • 16 Aug 2010
  • Lessons from the Classroom

HBS Introduces Marketing Analysis Tools for Managers

strategy, and financial projections. More importantly, all are designed to be toolkits that managers can keep in their virtual briefcase and use for real-world decision-making. All are easy to download into Microsoft Excel for use on the... View Details
Keywords: by Sarah Jane Gilbert
  • 07 Dec 2009
  • Research & Ideas

Government’s Positive Role in Kick-Starting Entrepreneurship

the explosive growth of virtually every other major venture market around the globe. Yet for every successful public intervention spurring entrepreneurial activity there are many failed efforts, wasting untold billions in taxpayer... View Details
Keywords: by Sean Silverthorne; Technology
  • 12 May 2009
  • First Look

First Look: May 12, 2009

  Working PapersDishonest Deed, Clear Conscience: Self-Preservation through Moral Disengagement and Motivated Forgetting (revised) Authors:Lisa Lixin Shu, Francesca Gino, and Max H. Bazerman Abstract People routinely engage in dishonest... View Details
Keywords: Martha Lagace
  • 04 Dec 2007
  • First Look

First Look: December 4, 2007

  Working PapersThe "Fees Savings" Link, or Purchasing Fifty Pounds of Pasta Authors:Michael I. Norton and Leonard Lee Abstract Many consumers have had the experience of entering discount membership clubs to make a few... View Details
Keywords: Martha Lagace
  • 25 Apr 2017
  • First Look

First Look at New Research, April 25

completion times, our work highlights the tradeoffs between the time required to exercise discretion and the potential gains from doing so, which has implications for how discretion over scheduling should be delegated. Publisher's link:... View Details
Keywords: Sean Silverthorne
  • 26 Nov 2012
  • Research & Ideas

New Winners and Losers in the Internet Economy

media networks produce. "I'm sure it's true that more people work with the data that Twitter generates than actually work for Twitter," Deighton says. "We use a tree metaphor [in the report].... View Details
Keywords: by Dina Gerdeman; Publishing
  • 07 Jan 2009
  • What Do You Think?

Is the World Really Flat?

effects" (Alex Evans). "It really doesn't matter whether the world is flat or not. Most value is added by the exploiters, not the creators, and that works in both (flat and non-flat) environments" (Gerald Nanninga). These... View Details
Keywords: by Jim Heskett
  • 16 Apr 2001
  • Research & Ideas

Making the Most of Government Upheaval

Rogelio Oliva and Fernando F. Suarez began to study the effects of these changes three years ago when both were on the faculty of Chile's Universidad Adolfo Ibáñez. Recently published as an HBS working paper titled "The... View Details
Keywords: by Nancy O. Perry
  • 27 Sep 2004
  • Research & Ideas

How Leaders Build Winning Streaks

support, they don't have to fear their attacks or monitor their every move. When people give one another the benefit of the doubt and, better yet, believe in one another, more projects are launched, more innovations get seeded, and more View Details
Keywords: by Rosabeth Moss Kanter
  • 03 Dec 2007
  • Research & Ideas

Authenticity over Exaggeration: The New Rule in Advertising

The past 10 years have seen some level of this direct marketing model bear out. But according to an HBS working paper to be published in the Journal of Interactive Marketing, consumers are using technology to learn about marketers, rather... View Details
Keywords: by Julia Hanna; Publishing; Advertising
  • 01 Aug 2005
  • Research & Ideas

How to Choose the Best Deal

negotiations are linked, BATNAs are rarely this cut-and-dried. Judging success with one seller is virtually impossible when you don't know what the second seller might be willing to do. Jim doesn't have a sure fallback. If talks with one... View Details
Keywords: by Michael Wheeler
  • 18 Oct 2004
  • Research & Ideas

The Bias of Wall Street Analysts

developments. His work examines how "sell-side financial analysts incorporate accounting information in their earnings forecasts, common stock valuations, and investment recommendations." He also analyzes management reporting of... View Details
Keywords: by Ann Cullen; Financial Services
  • 02 Jan 2001
  • Research & Ideas

Gurus in the Garage

"is like any gas that is compressed; it gets hotter." Its tribes overlap socially and professionally based on work discipline (software engineers, for example), organizational affiliation (Hewlett-Packard), or background... View Details
Keywords: by Dorothy Leonard & Walter Swap
  • 15 Sep 2003
  • Lessons from the Classroom

HBS Cases: Developing the Courage to Act

Lawrence noted years ago, is "the vehicle by which a chunk of reality is brought into the classroom to be worked over by the class and the instructor." Most cases require students to assume the role of the protagonist and to... View Details
Keywords: by David A. Garvin
  • 09 Jan 2006
  • Research & Ideas

Rebuilding Commercial Real Estate

for savvy dealmakers. The siren song of real estate never sounded so sweet. Then the music stopped. Dan Dubrowski (HBS MBA '90) remembers it well. "When I came to HBS in 1988, real estate was hot. When I left, it was in a virtual... View Details
Keywords: by Roger Thompson; Construction; Real Estate
  • 28 Jan 2014
  • First Look

First Look: January 28

the Public Corporation, and Greater Commitments to Sustainability: Signals from the Corporate Board By: Eccles, Robert G., J. Herron, and George Serafeim Abstract—This book is a comprehensive reference work exploring recent changes and... View Details
Keywords: Sean Silverthorne
  • 03 Feb 2011
  • What Do You Think?

Are We Going “Back to the Future” In Researching Management?

leading virtually and globally." Other suggestions were for more investigation of topics such as "ethical leadership and inclusive growth" (Praveen Zala), the impact of more globally oriented and younger leaders (Jack... View Details
Keywords: Re: James L. Heskett
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