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- All HBS Web
(931)
- People (1)
- News (220)
- Research (524)
- Events (2)
- Multimedia (1)
- Faculty Publications (109)
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- 30 Apr 2008
- Sharpening Your Skills
Sharpening Your Skills: Brand Management
disagrees. Key concepts include: Most B2B marketers cannot economically address thousands of small businesses using the traditional direct sales force. If left unattended, individual managers will each do their own ad hoc marketing. B2B... View Details
- 18 Jun 2014
- Research & Ideas
Leading Innovation is the Art of Creating ‘Collective Genius’
(GFS), designed for Google web searches. One team, called Big Table, argued for adding systems on top of GFS; the other team, called Build from Scratch, wanted to replace GFS entirely. Coughran decided to give the two teams space to... View Details
Keywords: by Kim Girard
- 04 Aug 2003
- What Do You Think?
Are We Facing an Attitude Shortage?
Summing Up "Good attitudes supercharge organizational performance beyond what the skill/talent level would indicate," according to Perry Miles. "Attitude is one of the strongest determinants of performance," added... View Details
Keywords: by James Heskett
- 25 Apr 2000
- Research & Ideas
Adjusting the Fit for Government
skills development." Other essentials for governments, Donovan said, are a willingness to privatize businesses, and to follow the rule of law "as opposed to the rule of individual parties and special interests." Another is what he termed an appropriate... View Details
Keywords: by Martha Lagace
- 20 Jan 2009
- Research & Ideas
Risky Business with Structured Finance
the value of the assets." In their paper, the authors recount how, over the past decade, risks have been repackaged to create triple-A-rated securities. By mid-2007, they write, 37,000 structured finance issues in the United States... View Details
- 30 Apr 2001
- What Do You Think?
Dot.Com Shakeout: Chess or Roulette?
indeed survive—as always. In his words, "Out of every disaster, you can create an opportunity. The shake-up is realignment in the offing, the Internet still provides a window of opportunity. The only problem is that to remain competitive in this cut-throat... View Details
Keywords: by James Heskett
- 17 Sep 2001
- Research & Ideas
Let Customers Call the Shots
that would directly welcome empowerment, companies whose value proposition evolves around consumer control should expect a slow start and work on consumer education and reassurance. You could argue that adoption is more likely when the... View Details
Keywords: by Martha Lagace
- 05 Dec 2013
- What Do You Think?
Is Walmart Defying Economic Gravity?
very large organizations. Several respondents commented on dangers to the Walmart business model. Benn Manning commented that "The real dangers for Walmart aren't competitors or new business models but are instead itself and how it delivers on its View Details
- 02 Mar 2017
- What Do You Think?
Is China About to Overtake the US for World Trade Leadership?
improve their trade ‘interoperability...’" Nevertheless, "the US will stay a country with a young and ambitious population benefiting from the flow of immigrants while China is rapidly growing old due to its one-child policy.” George View Details
Keywords: by James Heskett
- 23 Aug 2019
- Sharpening Your Skills
Has the Corporate Mission Just Been Disrupted?
prioritize social benefits over shareholder reward. CEOs adding their signature to the pledge included Apple's Tim Cook, JPMorgan Chase's Jamie Dimon, Amazon's Jeff Bezos, IBM's Ginni Rometty, and GM's Mary Barra. Moving corporate social... View Details
- 07 Aug 2017
- Research & Ideas
'Be Yourself (Within Reason)' and Other Job Search Survival Tips
loved her job and did not want to make the sacrifices a promotion would entail, she was overcome by a sense of contentment. Balancing inside and outside pressures when choosing a career is a monumental task, but the first step is acknowledging those internal pressures... View Details
- 03 Nov 2014
- Research & Ideas
Brand Lessons From the Nobel Prize
the value proposition that they put forth." “Everybody knows what the Nobel Prize is and what it does, but practically nobody knows how it does it,” The study involved historical research and hours of conversations with recent laureates... View Details
Keywords: by Carmen Nobel
- 24 Apr 2006
- Research & Ideas
Managing Alignment as a Process
To create synergy, we require more than a concept and a strategy. The enterprise value proposition defines the strategy for value creation through alignment, but it doesn't describe how to achieve it. The... View Details
- 06 May 2002
- Research & Ideas
A Toolkit for Customer Innovation
Thomke and Eric von Hippel Tapping into customer innovation can certainly generate tremendous value, but capturing that value is hardly a simple or straightforward process. Not only must companies develop the right tool kit, they must... View Details
Keywords: by Stefan Thomke & Eric Von Hippel
- 01 Mar 2017
- Research & Ideas
A Good Thing Happens When Doctors Start Talking to Their Patients
Kaplan, who has been working on a multiyear project with HBS Professor Michael E. Porter on improving value in health care, has found that often the most effective medical procedure is one that costs the least: talking. In a recent... View Details
- 10 Feb 2015
- First Look
First Look: February 10
the economy to organize production and innovation. We study individual contestant-level data from 2,796 contestants in 774 software algorithm design contests with random assignment. Precisely conforming to theory predictions, the performance response to View Details
Keywords: Sean Silverthorne
- 25 Jan 2011
- First Look
First Look: Jan. 25
effect of greater rivalry dominates for less uncertain problems whereas the effect on the extreme value prevails for more uncertain problems. Adding competitors thus systematically increases overall contest... View Details
Keywords: Sean Silverthorne
- 28 Aug 2012
- First Look
First Look: August 28
and the environment while still creating value for their shareholders. How to Become a Sustainable Company Authors: Robert G. Eccles, Kathleen Miller Perkins, and George Serafeim Publication: MIT Sloan Management Review 53, no. 4 (2012)... View Details
Keywords: Sean Silverthorne
- 29 Sep 2015
- Research & Ideas
Work 3.0: Redefining Jobs and Companies in the Uber Age
affords them greater control over service quality and customer experience, in return for which they accept the added costs of being employers. Hornet's nest The decision by some marketplaces-for-services to treat their workers as... View Details
- 03 Aug 2016
- What Do You Think?
How Can We Hold the “Leadership Industry” Accountable?
stock holders’ but seldom ‘it’s all about the employees and customers.’” Bruce Lloyd argued that there has been too much emphasis on power and too little on values in leadership literature and training. “Leadership is much more concerned... View Details