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Publications

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  • All HBS Web  (2,160)
    • People  (4)
    • News  (660)
    • Research  (1,189)
    • Events  (2)
    • Multimedia  (52)
  • Faculty Publications  (657)

Show Results For

  • All HBS Web  (2,160)
    • People  (4)
    • News  (660)
    • Research  (1,189)
    • Events  (2)
    • Multimedia  (52)
  • Faculty Publications  (657)
← Page 16 of 2,160 Results →
  • 21 Jul 2023
  • News

Companies Need to Prove They Can Be Trusted with Technology

  • 21 Jul 2011
  • Working Paper Summaries

Collaborating Across Cultures: Cultural Metacognition and Affect-Based Trust in Creative Collaboration

Keywords: by Roy Y.J. Chua, Michael W. Morris & Shira Mor
  • October 22, 2019
  • Article

When It's OK to Trust Your Gut on a Big Decision

By: Laura Huang
Citation
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Huang, Laura. "When It's OK to Trust Your Gut on a Big Decision." Harvard Business Review Digital Articles (October 22, 2019).
  • 2001
  • Book

Brand New: How Entrepreneurs Earned Consumers' Trust From Wedgwood to Dell

By: Nancy F. Koehn
Keywords: Customer Focus and Relationships
Citation
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Koehn, Nancy F. Brand New: How Entrepreneurs Earned Consumers' Trust From Wedgwood to Dell. Boston: Harvard Business School Press, 2001.
  • May 24, 2016
  • Editorial

The EU Has Trust Issues, and It's Taking Down Greece's Economy

By: George Serafeim
Keywords: Greece; Europe; European Union; Crisis; Economy; Financial Crisis; European Union; Greece
Citation
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Serafeim, George. "The EU Has Trust Issues, and It's Taking Down Greece's Economy." Fortune.com (May 24, 2016).
  • 2012
  • Chapter

Risky Trust: How Multi-entity Teams Develop Trust in High Risk Endeavors

By: Faaiza Rashid and Amy Edmondson
Citation
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Rashid, Faaiza, and Amy Edmondson. "Risky Trust: How Multi-entity Teams Develop Trust in High Risk Endeavors." Chap. 6 in Restoring Trust in Organizations and Leaders: Enduring Challenges and Emerging Answers, edited by Roderick Kramer and Todd Lowell Pittinsky, 129–150. Oxford University Press, 2012.
  • 01 Oct 2013
  • News

One easy secret to make people like and trust you more

  • 18 Jan 2023
  • News

Should You Trust Private Equity to Take Care of Your Dog?

  • Article

Effects of Cultural Ethnicity, Firm Size, and Firm Age on Senior Executives' Trust in Their Overseas Business Partners: Evidence from China

By: Crystal Jiang, Roy Y.J. Chua, Masaaki Kotabe and Janet Murray
We investigate trust relationships between senior business executives and their overseas partners. Drawing on the similarity-attraction paradigm, social-categorization theory, and the distinction between cognition- and affect-based trust, we argue that executives trust... View Details
Keywords: Ethnicity; Culture; Management Teams; Cognition and Thinking; Networks; Globalized Firms and Management; Partners and Partnerships; Business Growth and Maturation; Size; Trust; China
Citation
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Jiang, Crystal, Roy Y.J. Chua, Masaaki Kotabe, and Janet Murray. "Effects of Cultural Ethnicity, Firm Size, and Firm Age on Senior Executives' Trust in Their Overseas Business Partners: Evidence from China." Journal of International Business Studies 42, no. 9 (December 2011): 1150–1173. (Equal Authorship Among All Authors.)
  • April 2008 (Revised October 2008)
  • Supplement

TD Canada Trust (C): Translating the Service Model to Service Operations

By: Dennis Campbell and Brent Kazan
Keywords: Banks and Banking; Business Model; Service Operations; Banking Industry; Canada
Citation
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Campbell, Dennis, and Brent Kazan. "TD Canada Trust (C): Translating the Service Model to Service Operations." Harvard Business School Supplement 108-055, April 2008. (Revised October 2008.)
  • 11 Jan 2021
  • News

The Breach of the U.S. Capitol Was a Breach of Trust

  • February 2012
  • Article

CEO Relational Leadership and Strategic Decision Quality in Top Management Teams: The Role of Team Trust and Learning from Failure

By: Abraham Carmeli, Asher Tishler and Amy C. Edmondson
In this study, we examine a complex pathway through which CEOs, who exhibit relational leadership, may improve the quality of strategic decisions of their top management teams (TMTs) by creating psychological conditions of trust and facilitating learning from failures... View Details
Keywords: Leadership Development; Decisions; Management Teams; Trust; Learning; Management Analysis, Tools, and Techniques; Managerial Roles; Failure
Citation
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Carmeli, Abraham, Asher Tishler, and Amy C. Edmondson. "CEO Relational Leadership and Strategic Decision Quality in Top Management Teams: The Role of Team Trust and Learning from Failure." Strategic Organization 10, no. 1 (February 2012).
  • 2013
  • Working Paper

Trust or Dare: Is there a Role for Accounting when Delegating Decisions?

By: J. Bouwens and E. Cardinaels
Citation
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Bouwens, J., and E. Cardinaels. "Trust or Dare: Is there a Role for Accounting when Delegating Decisions?" Working Paper, 2013. (Tilburg University.)
  • 22 Jun 2023
  • News

This Agency Wants to Figure Out Exactly How Much You Trust AI

  • 21 May 2020
  • Blog Post

Creating a World with Trusted Leaders: An Open Letter from MBA Students

“We as MBA students have a voice and with that a duty to make the voices of those most-vulnerable heard.” Amy, Sarika, and Steve (HBS 2020) watched in awe as signatures reached over 1,200 within a few days supporting the open letter they’d written to Fortune 500 CEOs.... View Details
  • April 2008 (Revised October 2008)
  • Supplement

TD Canada Trust (B): Linking the Service Model to the P&L

By: Dennis Campbell and Brent Kazan
Keywords: Profit; Banks and Banking; Banking Industry
Citation
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Campbell, Dennis, and Brent Kazan. "TD Canada Trust (B): Linking the Service Model to the P&L." Harvard Business School Supplement 108-043, April 2008. (Revised October 2008.)
  • 01 Feb 2021
  • News

Confidence, uncertainty, and trust in AI affect how humans make decisions

  • 22 Oct 2019
  • News

When It’s OK to Trust Your Gut on a Big Decision

  • 24 May 2016
  • News

The EU Has Trust Issues, and It’s Taking Down Greece’s Economy

  • 22 May 2018
  • News

3 ways to get people to trust you, according to a Harvard expert who trained Uber execs

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