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(429)
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- Research (169)
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- Faculty Publications (64)
Show Results For
- All HBS Web
(429)
- News (256)
- Research (169)
- Multimedia (40)
- Faculty Publications (64)
- 29 Aug 2018
- What Do You Think?
What Should Harley-Davidson’s Management Do?
workers but, perhaps more importantly, its loyal customer base. What should Harley-Davidson’s management do? What do you think? References: Annual Reports, Harley-Davidson Inc., for years 2013-2017, AnnualReports.com. Alan Rappeport, Trade Clash Pits Harley Vs. View Details
- 01 Mar 2021
- Research & Ideas
How Systemic Racism Can Threaten National Security
no closer to addressing the underlying causes of systemic racism. Two months ago, a mob of supporters of former President Donald J. Trump stormed the US Capitol, which had a far smaller law enforcement presence than it did during protests... View Details
Keywords: by Rachel Layne
- 08 May 2023
- Research & Ideas
How Trump’s Anti-Immigrant Rhetoric Crushed Crowdfunding for Minority Entrepreneurs
and Chi Wan and Alptug Yorulmaz, associate professor and graduate research assistant, respectively, at UMass Boston. Measuring fear during the Trump era The paper looks closely at two different sets of data. The first is the Migration... View Details
Keywords: by Scott Van Voorhis
- 07 Jan 2019
- Research & Ideas
The Better Way to Forecast the Future
credits the work of the National Hurricane Center, Nate Silver, and others for helping educate the public on how to interpret probability forecasts, but more work is needed to improve visualizations. “Even if you say there’s a 10 percent chance that, say, View Details
- 27 Feb 2017
- Research & Ideas
Reputation is Vital to Survival in Turbulent Markets
lies in asking bigger questions about contexts other than the developed world. This will require the embrace of new sources of data, perhaps especially including digital data, including oral history. This paper is making a statement about the potential of embracing... View Details
Keywords: by Sean Silverthorne
- 01 Mar 2024
- News
Alumni and Faculty Books and Podcasts
1965) Thousand Acres Anulka Lorenzini is head of the Wealth Management Division at Bankhaus Finsler, a private bank in Zurich. Her clients represent a world of hidden, ill-gotten money. Her secret contempt for that dark underbelly of the banking business View Details
- 18 Sep 2017
- Research & Ideas
'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing
target market and they don’t care if they alienate others.” “The challenge is to find the nugget of insight from this huge amount of data” Not every brand can get away with political messaging, however. John says a friend who sells artisan maple syrup in Vermont... View Details
- 08 Oct 2008
- Research & Ideas
Book Excerpt: A Sense of Urgency
steely determination will trump an analytically brilliant memo every time. If urgency is low, never patiently wait for a crisis (which may never come) to solve your problems. Bring the outside in. Act with urgency every day. If you are... View Details
Keywords: by John P. Kotter
- 11 Oct 2006
- What Do You Think?
How Do We Respond to the “Dependency Ratio” Dilemma?
declare bankruptcy and walk away from as much of its obligation as possible. Potential management responses can get pretty complicated. In this instance, growth trumps greater productivity, because the latter alone raises the dependency... View Details
Keywords: by Jim Heskett
- 02 Jun 2010
- What Do You Think?
How Do You Weigh Strategy, Execution, and Culture in an Organization’s Success?
execution." The importance of execution was advanced, for example, by Mercedes Fernandez, who reminded us that "execution makes things happen." Bob Legge said: "An outstanding strategy weakly executed will always be View Details
Keywords: by Jim Heskett
- 06 Jan 2014
- Research & Ideas
Technology Re-Emergence: Creating New Value for Old Innovations
"The value of some products may go beyond pure functionality to embrace non-functional aspects that can influence consumer buying behaviors," Raffaelli says. "Although it is unlikely that such emotional or self-expressive benefits will completely View Details
- 15 Dec 2003
- Research & Ideas
The New Global Business Manager
from other cultures think, argue, and perceive things very differently. A manager who is sensitive to that will understand and respond much better in a global context. Just living in that world of trade-offs can be invaluable. Understanding how the need for global... View Details
Keywords: by Cynthia Churchwell
- 12 Oct 2022
- Research & Ideas
When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb
well-documented by law enforcement groups, advocacy organizations, and public surveys in the United States since COVID-19 upended the world in 2020. In March of 2020, then-President Donald Trump dubbed COVID-19 “the Chinese virus” in a... View Details
- 25 Jul 2005
- Research & Ideas
Fool vs. Jerk: Whom Would You Hire?
comes to getting a job done, of course competence trumps likability. "I can defuse my antipathy toward the jerk if he's competent, but I can't train someone who's incompetent," says the CIO at a large engineering company. Or, in... View Details
Keywords: by Tiziana Casciaro & Miguel Sousa Lobo
- 02 Aug 2020
- What Do You Think?
Is the 'Experimentation Organization' Becoming the Competitive Gold Standard?
experiments. Booking.com conducts thousands of tests every month. Evidence from a test always trumps executive opinion. Even the failures that tests often produce are regarded as opportunities for learning rather than costly mistakes. The... View Details
- 29 Oct 2006
- Research & Ideas
The History and Influence of Andy Grove
If you look at some of the principles by which he ran that company, you can see that in an upside-down way, he learned them in Hungary. Everything Intel was, Grove's experience in Hungary was not. Here are a couple of examples. "Knowledge power" View Details
- 04 Sep 2019
- Research & Ideas
'I Know Why You Voted for Trump' and Other Motivation Misperceptions
After Donald Trump won the US presidency in 2016, many Americans who hadn’t voted for him wondered: What exactly motivated so many other voters to choose him? It was a question right in the research wheelhouse of Harvard Business School... View Details
Keywords: by Dina Gerdeman
- 25 Aug 2017
- Op-Ed
Op-Ed: After Charlottesville, Where Does a CEO's Responsibility Lie?
business leaders. Those who had until then been willing to either support Trump or at least mute their criticisms clearly felt that his responses to the protests and violence made that stance no longer sustainable. For example,... View Details
Keywords: by Gautam Mukunda
- 26 Jun 2019
- Research & Ideas
Why the US-China Tariff Standoff Hurts American Companies More
"We are the 'piggy bank' that everyone wants to take advantage of," President Donald Trump told his 61 million Twitter followers in May, days after he hiked tariffs on $200 billion worth of Chinese goods. "NO... View Details
- 02 Sep 2016
- Op-Ed
The Twitter Election
Every four years, a new American presidential campaign gives a fresh boost to social media. This year the winner is Twitter. Donald Trump has racked up 11.3 million Twitter followers (and counting) compared with 8.5 million for Hillary... View Details
Keywords: by John Quelch and Thales Teixeira