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- All HBS Web
(1,051)
- People (3)
- News (209)
- Research (666)
- Events (1)
- Multimedia (1)
- Faculty Publications (168)
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- 02 Mar 2009
- Research & Ideas
When Goal Setting Goes Bad
It's the rare manager who doesn't partake in quarterly or annual goal-setting exercises. And woe to those who don't make their goals SMART (Specific, Measurable, Attainable, Realistic, Timely). But do these goals really work? Researchers from four View Details
Keywords: by Sean Silverthorne
- 01 Jun 2007
- What Do You Think?
How Should Pay Be Linked to Performance?
Summing Up Pay for performance: Why do we assume so much and know so little? Pay for performance is an important element of good management, judging from responses to this month's column. The question of what kind of pay for what kind of... View Details
Keywords: by Jim Heskett
- 18 Nov 2022
- HBS Case
What Does It Take to Safeguard a Legacy in Asset Management?
preserve that collaborative culture, the founder long resisted being acquired by a larger firm. Asset management companies typically are either publicly traded or are limited partnerships, in which top View Details
- 01 Sep 2006
- What Do You Think?
Are We Ready for Self-Management?
or internal to the organization. However, the path to greater latitude on the job is not short. It involves, as Pradipta Saha commented, "Selecting the right entry-level employee ." We have found, for example, that high View Details
Keywords: by James Heskett
- 17 Jun 2011
- HBS Case
KFC’s Explosive Growth in China
restaurants in China differ markedly in many ways from their Western counterparts. And while Pizza Hut has done very well for itself with nearly 500 restaurants in 120 cities (as of December 2010), KFC's performance has been... View Details
- 22 Feb 2021
- Book
Reaching Today's Omnichannel Customer Takes a New Sales Strategy
typically a lot better: the top 1 percent often outperform average performers in those fields by 125 percent or more. Performance profiles in those areas are (in statistics... View Details
Keywords: by Kristen Senz
- 11 Apr 2022
- Research & Ideas
A World of Difference: What Keeps Companies from Becoming More Inclusive
organizations that want to change, it’s completely accessible. You see both the capability and the motivation, whereas before maybe you had the motivation but not the capability. And now the business case for DEI is overwhelmingly clear. If you want to skyrocket View Details
Keywords: by Jen McFarland Flint
- 03 May 2010
- Research & Ideas
What Is the Future of MBA Education?
the order of 25-, 30-, even 50-percent at highly-ranked schools outside the top 15 or so schools. The schools were, by and large, unaware of how widespread the problem was. Each thought the problem of declining enrolments was unique to... View Details
- 25 Apr 2011
- Research & Ideas
What CEOs Do, and How They Can Do it Better
what the boss is doing all day. For all of the minute-to-minute monitoring of employee performance from the time of Henry Ford onward, it's amazing how little any of us really know about how CEOs of major companies spend their time.... View Details
Keywords: by Michael Blanding
- 28 Apr 2009
- First Look
First Look: April 28, 2009
in the past and now influence clinical trials and participate in regulatory decision-making. Yet these developments are far from universal and are taking very different forms around the world. Building on data showing that pharmaceutical firms headquartered in the... View Details
Keywords: Martha Lagace
- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
Since March, Harvard Business School Working Knowledge has posted more than 80 stories and research papers on the topic of COVID-19, most targeted at managers and the new challenges they face. That's a lot of information to digest. To that end, we went tip hunting to... View Details
Keywords: by Sean Silverthorne
- 03 Nov 2015
- First Look
November 3, 2015
Workers By: Housman, Michael, and Dylan Minor Abstract—While there has been a lot of research on finding and developing top performers in the workplace, less attention has been paid to the question of how to... View Details
Keywords: Sean Silverthorne
- 30 Nov 2007
- What Do You Think?
What Is Management’s Role in Innovation?
little to contribute to processes of creation and innovation. While asking "What isn't management's role in innovation?," Michelle Malay Carter states the case this way: "Nearly all current performance management models are... View Details
Keywords: by Jim Heskett
- 06 Jun 2017
- First Look
First Look at New Research and Ideas: June 6, 2017
Further, we examine the causal impact of homophily on team performance. Homophily in ethnicity increases team performance by lifting teams in bottom quantiles to median performance quantiles, but it does not... View Details
Keywords: Sean Silverthorne
- 20 Nov 2012
- First Look
First Look: November 20
levers differently, which partly explains the variation in Walmart's performance throughout the years. Under Sam Walton, the company's performance improved due mainly to the adoption of new technologies as... View Details
Keywords: Sean Silverthorne
- 07 Aug 2012
- First Look
First Look: August 7
performed best on a creative task in terms of fluency, flexibility, and novelty-three classic dimensions of creativity-when both dyad partners had high levels of multicultural experience. These results show that when it comes to... View Details
Keywords: Sean Silverthorne
- 18 Nov 2015
- Research & Ideas
Who Really Determines CEO Salary Packages?
ask? And more specifically, what are the sources of influence on the decisions that they make?” At large public companies, boards of directors are usually in charge of how and what to pay their CEOs. It’s an expensive decision. Among the 350 View Details
- 09 Aug 2016
- First Look
August 9, 2016
anti-predatory laws to instrument for an outward shift in the supply of credit. First, a comparison between counties in the top and bottom deciles of presence of national banks in states with anti-predatory laws suggests that the... View Details
Keywords: Sean Silverthorne
- 21 Aug 2017
- Lessons from the Classroom
Companies Love Big Data But Lack the Strategy To Use It Effectively
“Results show strong correlations between business performance metrics and analytics capabilities, and highlight a variety of tasks in which top performing companies use... View Details
Keywords: by Dina Gerdeman
- 26 Apr 2011
- First Look
First Look: April 26
unchanged. We find that CLV availability resulted in a significant shift in attention towards the more profitable client segments (the weight of the top segment in the portfolio of customers increases from 26% to 34%), but we do not find... View Details
Keywords: Sean Silverthorne