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  • December 1984
  • Teaching Note

New Technology and Job Design in a Phone Company (A) and (B), Teaching Note

By: Michael Beer
Keywords: Technology Adoption; Job Design and Levels; Telecommunications Industry
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Beer, Michael. "New Technology and Job Design in a Phone Company (A) and (B), Teaching Note." Harvard Business School Teaching Note 485-018, December 1984.
  • December 1982
  • Supplement

New Technology and Job Design in a Phone Company, Assignment

By: Richard E. Walton
Keywords: Job Design and Levels; Telecommunications Industry
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Walton, Richard E. "New Technology and Job Design in a Phone Company, Assignment." Harvard Business School Supplement 483-075, December 1982.
  • October 1982
  • Case

Assessing Managerial Talent at AT&T (A) (Condensed)

By: Michael Beer
Keywords: Talent and Talent Management; Leadership Development; Human Resources; Management; Telecommunications Industry; United States
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Beer, Michael. "Assessing Managerial Talent at AT&T (A) (Condensed)." Harvard Business School Case 483-056, October 1982.
  • May 1994 (Revised January 1995)
  • Case

Warner Cable (A) and (B) (Condensed)

The new general manager of Warner Cable's Medford, Massachusetts complex faces a number of turnaround challenges in 1985, including service deficiencies, customer complaints, high turnover, and low employee morale. By 1988 he has turned the situation around, but some... View Details
Keywords: Organizational Change and Adaptation; Management Style; Change Management; Performance Improvement; Telecommunications Industry; Massachusetts
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Sonnenfeld, Jeffrey A. "Warner Cable (A) and (B) (Condensed)." Harvard Business School Case 394-198, May 1994. (Revised January 1995.)
  • April 1991 (Revised June 1993)
  • Case

McCaw Cellular Communications, Inc. in 1990 (A)

Describes McCaw Cellular Communications, Inc.'s competitive position in 1990. McCaw is the largest cellular phone service company in the United States. It faces challenges of technological change and formulating strategy in an industry with a highly uncertain future.... View Details
Keywords: Risk Management; Communication Technology; Competition; Change Management; Investment; Telecommunications Industry; United States
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Teisberg, Elizabeth O. "McCaw Cellular Communications, Inc. in 1990 (A)." Harvard Business School Case 391-171, April 1991. (Revised June 1993.)
  • March 1986
  • Case

AT&T at the Crossroads--December 1981

By: Richard H.K. Vietor
Keywords: Restructuring; Telecommunications Industry
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Vietor, Richard H.K. "AT&T at the Crossroads--December 1981." Harvard Business School Case 386-089, March 1986.
  • October 1984 (Revised March 1986)
  • Case

General Telephone of the Northwest

By: Dekkers L. Davidson and Richard H.K. Vietor
Keywords: Telecommunications Industry; Northwestern United States
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Davidson, Dekkers L., and Richard H.K. Vietor. "General Telephone of the Northwest." Harvard Business School Case 385-043, October 1984. (Revised March 1986.)
  • 31 Jan 2017
  • First Look

First Look at New Research: January 31, 2017

https://cb.hbsp.harvard.edu/cbmp/product/817059-PDF-ENG Harvard Business School Case 817-040 Elon Musk: Balancing Purpose and Risk No abstract available. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/817040-PDF-ENG Harvard Business School Case 417-017... View Details
Keywords: Carmen Nobel
  • 14 Jun 2004
  • Research & Ideas

The Big Money for Big Projects

trouble: Iridium and Globalstar (two global telecommunications firms), Global Crossing, Eurotunnel, EuroDisney, and many others have all defaulted. The challenge of building and managing these projects is the focus of my ongoing research.... View Details
Keywords: by Ann Cullen; Financial Services
  • 21 Sep 2016
  • Working Paper Summaries

Android and Competition Law: Exploring and Assessing Google's Practices in Mobile

Keywords: by Benjamin Edelman and Damien Geradin; Telecommunications
  • 29 Sep 2020
  • Working Paper Summaries

Centrino and the Restructuring of Wi-Fi Supply

Keywords: by Roberto Fontana and Shane Greenstein; Telecommunications
  • 28 Mar 2016
  • Working Paper Summaries

Do Incentive Plans for Exemplary Employees Lead to Productive or Counterproductive Outcomes?

Keywords: by Carolyn Deller and Tatiana Sandino; Telecommunications
  • 21 Sep 2010
  • First Look

First Look: September 21, 2010

heterogeneous telecommunication costs arising from different regulatory regimes) strengthens our results. Download the paper: http://www.hbs.edu/research/pdf/11-023.pdf Employee Selection as a Control System Author:Dennis Campbell... View Details
Keywords: Sean Silverthorne
  • 12 Aug 2008
  • First Look

First Look: August 12, 2008

unexpectedly in the midst of chaos brought by the resistance of its staff who feared losing their civil servant status after privatization. Also facing Mao was the forthcoming deregulation of the telecommunication industry on the island... View Details
Keywords: Sean Silverthorne
  • November 1982
  • Case

Conversion Training at New England Telephone (A)

By: D. Quinn Mills and E. Mary Lou Balbaky
Keywords: Training; Organizational Change and Adaptation; Telecommunications Industry; New England
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Mills, D. Quinn, and E. Mary Lou Balbaky. "Conversion Training at New England Telephone (A)." Harvard Business School Case 383-099, November 1982.
  • October 1982
  • Case

Fiber-Optics Industry (C)

By: Michael E. Porter and John R. Wells
Keywords: Telecommunications Industry
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Porter, Michael E., and John R. Wells. "Fiber-Optics Industry (C)." Harvard Business School Case 383-043, October 1982.
  • February 1984
  • Case

AT&T Co.--1983

Describes the financing problems facing AT&T in 1983 prior to divestiture of the local telephone operating companies on Jan. 1, 1984. Leads up to the decision to issue equity, which AT&T did in early 1983 and which reduced AT&T's market value by $2 billion. The case is... View Details
Keywords: Corporate Finance; Telecommunications Industry
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Greenwald, Bruce C. "AT&T Co.--1983." Harvard Business School Case 284-047, February 1984.
  • December 2020 (Revised June 2021)
  • Case

France Télécom (A): A Challenging Restructuring

By: Cynthia A. Montgomery and Ashley V. Whillans
These cases explore the impacts of industry shocks, resulting corporate actions that had a devastating impact on employees, and the legal conviction of corporate leaders for “institutional harassment."

This case series follows the evolution of France... View Details
Keywords: Health & Wellness; Human Resource Management; Strategic Change; Leadership & Corporate Accountability; Leadership And Change Management; Leadership And Managing People; Change; Restructuring; Crime and Corruption; Ethics; Health; Human Capital; Human Resources; Labor; Labor and Management Relations; Labor Unions; Law; Social Psychology; Strategy; Leadership; Leadership Style; Organizations; Problems and Challenges; Relationships; Crisis Management; Organizational Culture; Employees; Well-being; Telecommunications Industry; Europe; European Union
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Montgomery, Cynthia A., and Ashley V. Whillans. "France Télécom (A): A Challenging Restructuring." Harvard Business School Case 721-420, December 2020. (Revised June 2021.)
  • 2020
  • Working Paper

Why Do Firms Automate Production, and How Do They Adjust? Evidence from the Bell Telephone System over the 20th Century

By: Daniel P. Gross and James J. Feigenbaum
Over the course of the 20th century, AT&T's operating companies replaced telephone operators with mechanical switching and dial telephones. Yet it took AT&T 30 years from the invention of the technology to begin using it, and another 60 years to finish installing it... View Details
Keywords: Employment; Labor; Technology Adoption; Technology Networks; History; Telecommunications Industry; United States
Citation
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Gross, Daniel P., and James J. Feigenbaum. "Why Do Firms Automate Production, and How Do They Adjust? Evidence from the Bell Telephone System over the 20th Century." Working Paper, May 2020.
  • February 1974 (Revised August 1980)
  • Case

AT&T Co.--1974

By: Thomas R. Piper
Keywords: Telecommunications Industry
Citation
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Piper, Thomas R. "AT&T Co.--1974." Harvard Business School Case 274-156, February 1974. (Revised August 1980.)
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