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  • All HBS Web  (1,032)
    • News  (210)
    • Research  (705)
    • Events  (5)
    • Multimedia  (2)
  • Faculty Publications  (220)

Show Results For

  • All HBS Web  (1,032)
    • News  (210)
    • Research  (705)
    • Events  (5)
    • Multimedia  (2)
  • Faculty Publications  (220)
← Page 16 of 1,032 Results →
  • 12 Feb 2018
  • Research & Ideas

Customers at the Back of the Line Are Anxious—Can You Keep Them from Leaving?

—Buell explains in a new working paper, “Last Place Aversion in Queues.” "If I can’t look behind me and see someone else is willing to wait longer than me, I start to question whether waiting in line is worthwhile” Buell’s research... View Details
Keywords: by Michael Blanding; Retail; Service
  • 12 Nov 2012
  • Research & Ideas

Pay Workers More So They Steal Less

at Urbana-Champaign. “Our study suggests that an increase in wages will decrease theft, but won't fully pay off” With this research, Sandino and Chen contribute to a growing body of knowledge about how wages affect employee behavior and social norms in the workplace.... View Details
Keywords: by Kim Girard; Retail
  • Article

Race/Ethnicity and Patient Confidence to Self-manage Cardiovascular Disease

BACKGROUND: Minority populations bear a disproportionate burden of chronic disease, due to higher disease prevalence and greater morbidity and mortality. Recent research has shown that several factors, including confidence to self-manage care, are associated... View Details

Keywords: Ethnicity; Race; Health Disorders; Health Care and Treatment; Health Industry
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Blustein, Jan, Melissa Valentine, Holly Mead, and Marsha Regenstein. "Race/Ethnicity and Patient Confidence to Self-manage Cardiovascular Disease." Medical Care 46, no. 9 (September 2008).
  • 2022
  • Article

Becoming a Learning Organization While Enhancing Performance: The Case of LEGO

By: Thomas Borup Kristensen, Henrik Saabye and Amy Edmondson
Purpose - The purpose of this study is to empirically test how problem-solving lean practices, along with leaders as learning facilitators in an action learning approach, can be transferred from a production context to a knowledge work context for the purpose... View Details
Keywords: Performance Efficiency; Learning; Organizational Change and Adaptation
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Kristensen, Thomas Borup, Henrik Saabye, and Amy Edmondson. "Becoming a Learning Organization While Enhancing Performance: The Case of LEGO." International Journal of Operations & Production Management 42, no. 13 (2022): 438–481.
  • 20 Sep 2022
  • Research & Ideas

How Partisan Politics Play Out in American Boardrooms

American corporations have never been more partisan—starting at the top with executives who often bring on like-minded managers belonging to the same political party. Now, new research shows that when boardrooms are dominated by one... View Details
Keywords: by Pamela Reynolds
  • October 2010
  • Article

Preferring Balanced vs. Advantageous Peace Agreements: A Study of Israeli Attitudes Towards a Two-State Solution

By: Deepak Malhotra and Jeremy Ginges
The paper extends research on fixed-pie perceptions by suggesting that disputants may prefer proposals that are perceived to be equally attractive to both parties (i.e., balanced) rather than one-sided, because balanced agreements are seen as more likely to be... View Details
Keywords: Fixed Pie; Balance; Peace; Negotiation; Agreements and Arrangements; Conflict and Resolution; Government and Politics; Balance and Stability; Forecasting and Prediction; Attitudes; Israel; Palestinian state
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Malhotra, Deepak, and Jeremy Ginges. "Preferring Balanced vs. Advantageous Peace Agreements: A Study of Israeli Attitudes Towards a Two-State Solution." Judgment and Decision Making 5, no. 6 (October 2010): 420–427.
  • 2010
  • Working Paper

Disagreement about the Team's Status Hierarchy: An Insidious Obstacle to Coordination and Performance

By: Heidi K. Gardner

Hierarchies are pervasive in groups, generally providing clear guidelines for the dominance and deference behaviors that members are expected to show based on their relative ranks. But what happens when team members disagree about where each member ranks on the... View Details

Keywords: Performance Effectiveness; Groups and Teams; Behavior; Conflict and Resolution; Perception; Status and Position; Cooperation
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Gardner, Heidi K. "Disagreement about the Team's Status Hierarchy: An Insidious Obstacle to Coordination and Performance." Harvard Business School Working Paper, No. 10-113, June 2010.
  • 21 Jul 2022
  • Research & Ideas

Did Pandemic Stimulus Funds Spur the Rise of 'Meme Stocks'?

jumped after the first two stimulus payments hit in April 2020 and January 2021, driven by retail investor buying, says research by Harvard Business School Professor Robin Greenwood. "We've been through this extraordinary period in the... View Details
Keywords: by Rachel Layne; Financial Services
  • 12 Jun 2007
  • Working Paper Summaries

Public Action for Public Goods

Keywords: by Abhijit Banerjee, Lakshmi Iyer & Rohini Somanathan
  • Research Summary

Overview

Pushing decision authority downward and increasing employee autonomy have become watchwords for the modern organization. Leaders of contemporary organizations view efforts to replace “command and control” systems with less-hierarchical approaches to organizing as... View Details
Keywords: Formalization; Teams; Decentralization; Hierarchy; Organizational Design; Organizational Structure; Self-managing Organizations; Future Of Work; Flat Organization
  • April 2012
  • Article

The Impact of Relative Standards on the Propensity to Disclose

By: Alessandro Acquisti, Leslie John and George Loewenstein
Two sets of studies illustrate the comparative nature of disclosure behavior. The first set investigates how divulgence is affected by signals about others' readiness to divulge. Study 1A shows a "herding" effect, such that survey respondents are more willing to... View Details
Keywords: Rights; Surveys; Management Practices and Processes; Ethics; Corporate Disclosure; Judgments; Consumer Behavior; Standards
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Acquisti, Alessandro, Leslie John, and George Loewenstein. "The Impact of Relative Standards on the Propensity to Disclose." Journal of Marketing Research (JMR) 49, no. 2 (April 2012): 160–174.
  • 12 Oct 2022
  • Research & Ideas

When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb

Airbnb hosts of Asian descent had significantly fewer stays early in the COVID-19 pandemic—and the design of the travel site may have inadvertently enabled discrimination that shut Asians out, says new research by Harvard Business... View Details
Keywords: by Pamela Reynolds; Technology; Travel
  • 18 Mar 2019
  • Research & Ideas

Stuck in Commuter Hell? You Can Still Be Productive

role, that often frustrates entry into their work role, leaving them more vulnerable to the strain of commuting, less satisfied with their jobs, and more likely to quit. In one survey of employees at a UK media firm, the View Details
Keywords: by Dina Gerdeman
  • 08 Nov 2022
  • Research & Ideas

How Centuries of Restrictions on Women Shed Light on Today's Abortion Debate

education, or economic development, finds Harvard Business School Assistant Professor Anke Becker in a recent working paper called “On the Economic Origins of Restricting Women’s Promiscuity.” Her research investigates the origin of... View Details
Keywords: by Kara Baskin
  • 16 Sep 2019
  • Research & Ideas

Crowdsourcing Is Helping Hollywood Reduce the Risk of Movie-Making

with busy film executives, however. Indeed, says Luo part of what makes the Black List interesting in the first place is the “light-touch” approach that surveys executives about scripts they are already coming across in the course of... View Details
Keywords: by Michael Blanding; Motion Pictures & Video
  • 23 Jun 2022
  • Research & Ideas

All Those Zoom Meetings May Boost Connection and Curb Loneliness

loneliness, as well as their feelings of connectedness and positive affect, or happiness. They took the same survey directly after the experience, as well as four weeks later. On all of the measures, the View Details
Keywords: by Michael Blanding
  • August 2021
  • Article

Hoping for the Worst? A Paradoxical Preference for Bad News

By: Kate Barasz and Serena Hagerty
Nine studies investigate when and why people may paradoxically prefer bad news—e.g., hoping for an objectively worse injury or a higher-risk diagnosis over explicitly better alternatives. Using a combination of field surveys and randomized experiments, the research... View Details
Keywords: Decision Avoidance; Difficult Decisions; Judgment And Decision Making; Medical Decision-making; Decision Making; Behavior
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Barasz, Kate, and Serena Hagerty. "Hoping for the Worst? A Paradoxical Preference for Bad News." Journal of Consumer Research 48, no. 2 (August 2021): 270–288.
  • Research Summary

Consumer-Brand Relationships

Susan M. Fournier is conducting extensive research into the relationships consumers form with brands. Her work builds on the premise that, although marketers espouse the notion of relationships in current thought and practice, none have theoretically maximized the... View Details
  • 27 Sep 2021
  • Research & Ideas

Managers, Your Employees Don’t Want to Be Facebook ‘Friends’

online—and which we don’t. First, the research team looked at 2014 Pew Research Center survey data, showing that two-thirds of professionals on Facebook say they’ve connected... View Details
Keywords: by Rachel Kim Raczka
  • March 1991 (Revised June 1993)
  • Case

Chevron Corp.: Corporate Image Advertising

By: John A. Quelch
Describes a series of advertising research studies conducted by Chevron to monitor the effectiveness of its corporate advertising. Specific research approaches covered include the McCollum-Spielman and Communications Techniques. The Vals Typology developed by Stanford... View Details
Keywords: Surveys; Multinational Firms and Management; Research; Advertising; Brands and Branding; Energy Industry; United States
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Quelch, John A. "Chevron Corp.: Corporate Image Advertising." Harvard Business School Case 591-005, March 1991. (Revised June 1993.)
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