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  • Research Summary

Supply Chain Inventory Planning

My work studies management decision-making in demand and supply planning contexts with a focus on forecasting and inventory planning decisions.  I examine these decision-making processes from both a supply chain (i.e. across firm) and an... View Details

  • Web

Podcast - Business & Environment

AI-powered waste stream analysis and autonomous electronics disassembly that are accelerating progress. She closes with advice and resources for students and professionals interested in careers at the intersection of circular economy,... View Details
  • September 2019 (Revised October 2019)
  • Case

Burunda Prince at The Farm, a Comcast NBCUniversal Innovation Hub (Powered by Boomtown)

By: Linda A. Hill, Eric Mankin and Emily Tedards
After a successful inaugural year, Burunda Prince, the Managing Director of Comcast’s startup business accelerator The Farm, was getting ready for an eventful 2019. Comcast was America's largest cable and internet service provider, having built a profitable business... View Details
Keywords: Innovation; Accelerator; Entrepreneur; Startup; Outsourcing; Hiring; Talent; Culture; Ecosystem; Digital; Women; African Americans; Leadership; Innovation and Invention; Entrepreneurship; Business Startups; Management; Diversity; Selection and Staffing; Organizational Culture; Media; Entertainment; Transformation; Atlanta
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  • 30 Apr 2024
  • Book

When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners

individuals do their jobs and whether the company as a whole acts responsibly. While I believe this connection is more widely understood today than it was in 1994, the steady stream of cases involving large-scale corporate malfeasance... View Details
Keywords: by Dina Gerdeman
  • Web

South Asia - Global

streaming pioneer reinvent itself before competitors, costs, and churn catch up? In 2022, facing fierce competition and shifting consumer behaviors, Netflix confronts its most critical strategic inflection point. With subscriber growth... View Details
  • Web

Latin America - Global

streaming pioneer reinvent itself before competitors, costs, and churn catch up? In 2022, facing fierce competition and shifting consumer behaviors, Netflix confronts its most critical strategic inflection point. With subscriber growth... View Details
  • 08 Aug 2022
  • HBS Case

Building an 'ARMY' of Fans: Marketing Lessons from K-Pop Sensation BTS

2021, when BTS appeared on a South Korean TV show, the ARMY purchased all the advertising so there would be no interruptions. One ARMY member was driven to stream as much of a new song as possible to propel the band to the top of the... View Details
Keywords: by Shalene Gupta; Media & Broadcasting; Music
  • 2018
  • Book

Business and the Natural Environment: A Research Overview

By: Andrew J. Hoffman and Susse Georg
The fields of corporate environmentalism, green business and corporate sustainability have grown significantly over the past twenty-five years, such that the academic research domains of business decision-making, accounting, organizational behaviour, and the protection... View Details
Keywords: Corporate Social Responsibility and Impact; Environmental Sustainability; Environmental Regulation; Research
Related
  • 16 Apr 2024
  • News

Netflix Enters Its Dan Lin (MBA 1999) Era

Dan Lin arrives at the Netflix's AVATAR: THE LAST AIRBENDER World Premiere held at the Egyptian Theatre in Los Angeles, CA on Thursday, February 15, 2024. (Photo By Sthanlee B. Mirador/Sipa USA)(Sipa via AP Images) The Hollywood Reporter recently published a profile of... View Details
  • Research Summary

The role of the manager in cross-sector interactions

My second stream of research takes the individual manager as the unit of analysis in examining cross-sector interactions.  Two papers explore processes and mechanisms that allow managers to cross sectoral boundaries more effectively.

The first paper... View Details
  • 28 Sep 2010
  • First Look

First Look: September 28, 2010

  PublicationsFamilienunternehmen in Westdeutschland. Corporate Governance und Gesellschafterkultur seit den 1960er Jahren (Family business in West Germany since the 1960s) Authors:Christina Lubinski Publication:Vol. 21, Schriftenreihe zur Zeitschrift fuer... View Details
Keywords: Sean Silverthorne
  • June 2008
  • Article

The Multiunit Enterprise

By: David A. Garvin and Lynne C. Levesque
A multiunit enterprise is a geographically dispersed organization built from standard units (stores, restaurants, or branches) that are aggregated into larger geographic groupings (districts, regions, and divisions). Although this organizational structure has become... View Details
Keywords: Globalized Firms and Management; Organizational Structure; Global Range; Research; Business Ventures; Problems and Challenges; Business or Company Management; Business Headquarters; Organizational Design; Talent and Talent Management; Goals and Objectives
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  • 06 Jul 2023
  • News

Lessons from Major League Baseball's Game-Changing Innovations

the streaming, streaming is very popular right now and everyone's talking about Netflix and Disney and all these players in streaming. If you actually look at live streaming, baseball was at least five years ahead of anyone else in terms... View Details
  • May 2007
  • Article

Inner Work Life: Understanding the Subtext of Business Performance

By: Teresa M. Amabile and Steven J. Kramer
Anyone in management knows that employees have their good days and their bad days and that, for the most part, the reasons for their ups and downs are unknown. Most managers simply shrug their shoulders at this fact of work life. But does it matter, in terms of... View Details
Keywords: Employees; Performance; Motivation and Incentives; Perception; Practice
Related
  • Web

Research - Global

Research May 2025 Case Netflix Beyond Streaming: Strategies for the Next Era of Entertainment By: Juan Alcacer and Lorenzo Lucidi Netflix loses subscribers for the first time in over a decade—can the streaming pioneer reinvent itself... View Details
  • 23 Nov 2021
  • Book

What It Takes to Build an Organizational Culture That Wins

another. It is a culture geared to the long-term success of an increasingly rapidly changing panoply of strategies in an accelerating competitive environment based on a stream of new ideas and constant change. At no time has the... View Details
Keywords: by Avery Forman
  • 16 Nov 2016
  • Research & Ideas

Turning One Thousand Customers into One Million

steady stream of people who went out at night either to drink with friends or to attend concerts and sporting events and wanted to avoid the hassle of parking or looking for a cab on a rainy or snowy night. That was the case for Chicago—a... View Details
Keywords: by Thales S. Teixeira and Michael Blanding; Retail; Transportation; Accommodations
  • Web

Faculty & Research - Global

Nairobi Office Singapore Office Tel Aviv Office New Research May 2025 Case Netflix Beyond Streaming: Strategies for the Next Era of Entertainment By: Juan Alcacer and Lorenzo Lucidi Netflix loses subscribers for the first time in over a decade—can the View Details
  • 18 Jul 2023
  • News

The First Five Years: Brooke Biederman (MBA 2019)

in mind. Each project originates with thinking as to marketing, partners, audience, and possible revenue streams already baked into the project. This makes us different. We don’t have to shoehorn a finished movie or TV show into a... View Details
Keywords: Robert Bochnak
  • Web

Japan - Global

Strategies for the Next Era of Entertainment By: Juan Alcacer and Lorenzo Lucidi Netflix loses subscribers for the first time in over a decade—can the streaming pioneer reinvent itself before competitors, costs, and churn catch up? In... View Details