Step Processes - Publications - Faculty & Research

29 Aug 2018
What Do You Think?

What Should Harley-Davidson’s Management Do?

Harley demographic aging out of the sport the new concepts are a step in the right direction most of all, the product must be right.” Kevin O’Meara agreed, saying that, “the tariffs and the ‘Twitter war’ are masking the true issues (1)... View Details

Keywords: by James Heskett; Auto

19 Jan 2024
News

The Values and Virtues of a Quick Fix

framework, with each day representing a big step the organization can take to implement real change with real speed, and offers examples of what success really looks like. READ MORE Dan Morrell: Anne, can you briefly walk us through this... View Details

09 Nov 2016
Op-Ed

6 Lessons from Donald Trump's Winning Marketing Manual

Clinton's “Stronger Together” is also inclusive but it evokes process, not that process isn't important, but the desired outcome is much less clear. Good marketers know that, if you don't position your brand clearly, your competitors will... View Details

Keywords: by John A. Quelch

18 Jun 2024
Research & Ideas

Industrial Decarbonization: Confronting the Hard Challenges of Cement

Cities like Cairo; Chongqing, China; Delhi; and Kinshasa, Congo are experiencing population explosions accompanied by unprecedented demand for homes, offices, factories, and infrastructure. In the United States, the Biden Administration’s policy-driven infrastructure... View Details

Keywords: by by Janelle Conaway; Green Technology; Energy; Industrial Products; Manufacturing

16 Feb 2010
Research & Ideas

The Outside-In Approach to Customer Service

across merchandizing, store operations, and segment owners, senior leadership at Best Buy saw to it that the entire organization embraced an outside-in approach. Q: How long does this process generally take? And what are the benchmarks of... View Details

Keywords: by Sarah Jane Gilbert; Consumer Products

09 Oct 2001
Research & Ideas

Driven: How Human Nature Shapes Organizations

the overall objectives of the firm in relation to customers, investors, and regulators. Now people are chosen to step into these roles and the organization is set in motion. What will happen in real time? Once on the job, the bonding... View Details

Keywords: by Paul Lawrence & Nitin Nohria

26 Mar 2006
Research & Ideas

The Office of Strategy Management

causes of this disconnect between strategy and performance. We have learned that most organizations do not have a strategy execution process. Many have strategic plans, but no coherent approach to manage the execution of those plans. Consequently, many key management... View Details

Keywords: by Martha Lagace

26 Jan 2022
News

Making Peace with Anger

push them really hard. And then, in the process of this work, it changed the way you approached that group. So let’s take that example and talk about how that illustrates the value of the work that you were doing around anger management.... View Details

06 Oct 2020
Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

models cannot predict. COVID-19 events deliver surprises daily to many organizations, so the decision-making process that responds to rapid change is as important as the decision itself. Agile leaders promote a move in mindsets that... View Details

Keywords: by Sean Silverthorne

04 Dec 2019
Book

Creating the Experimentation Organization

a process of five steps by which companies can effectively scale experimentation, using an alphabetical mnemonic: Awareness, Belief, Commitment, Diffusion, Embeddedness. The five stages of creating an... View Details

Keywords: by Michael Blanding

01 Feb 2022
Book

Innovation Isn’t Just for Startups: How Big Companies Can Succeed

changed. Venture capitalists often ask an entrepreneur seeking funding, “What’s the exit?” For example, a sale to another firm or public offering of the stock might be an exit. A Corporate Explorer should ask the same question and think about the series of View Details

Keywords: by Lane Lambert

15 Feb 2024
News

Startup Shepherds

By their count, Catalina Daniels and Jim Sherman (both MBA 1991) listened to approximately 300 startup pitches in 2016, the first year the HBS classmates worked side by side as angel investors in New York. “You meet a lot of very smart people, with what sound like good... View Details

Keywords: April White

17 Mar 2015
First Look

First Look: March 17

their strategy? How should Aegon Asset Management include the integration of EGS factors in its investment processes and engagement with portfolio companies? What should the next step be? Purchase this case:... View Details

Keywords: Sean Silverthorne

Research Summary

Overview

By: Vincent Pons

Professor Pons studies questions in political economy and development with the goal of understanding how democratic systems function, and how they can be improved.

He decomposes the electoral cycle into four essential steps: the factors affecting voter... View Details

26 Oct 2022
Research & Ideas

How Paid Promos Take the Shine Off YouTube Stars (and Tips for Better Influencer Marketing)

budget to influencer marketing. Overall, Zhang hopes the research will encourage marketers to “take a step back” when measuring success. They should look beyond easy clicks to consider influencer reputation as part of their advertising... View Details

Keywords: by Kara Baskin; Technology; Media & Broadcasting

10 Jun 2019
Blog Post

What I Did Differently Before Reapplying to HBS

difference between my rejection and my acceptance. What advice do I have for 2+2 applicants that don't get in the first time? Don't give up. Don't think that getting rejected defines you or makes you unlikely to get accepted in the future. See this as an... View Details

Web

The Idea of Instant Photography - Edwin H. Land & Polaroid | Harvard Business School

toying with the idea and dreaming about a new photographic camera in which you simply photograph a subject and from that same camera roll out a finished picture. He told me that he now knew how to make such a camera." 45 The required series of View Details

12 Oct 2022
Blog Post

11 Stories from HBS PRIDE for National Coming Out Day

gay, bisexual, transgender, gender nonconforming, and queer communities. Here, current HBS students share their personal stories through the National Coming Out Day storyboard series organized by the HBS PRIDE Club. We accept everyone in any stage of their coming out... View Details

Web

Use of Harvard Name & Logo | About

licensed Harvard University vendors (list of vendors linked in step 4 here) and be approved through this Harvard Trademark Office process (this includes all departments, business units, and officially... View Details

10 May 2010
Research & Ideas

What Top Scholars Say About Leadership

Sloan, who not only were interested in leadership by virtue of having practiced it, but also had the ability to step back from everyday responsibilities of the firm and to think about leadership conceptually and developmentally. Q: Pop... View Details

Keywords: by Martha Lagace; Education

Publications