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  • All HBS Web  (2,859)
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  • 2025
  • Article

Emotion Regulation Contagion Drives Reduction in Negative Intergroup Emotions

By: Michael Pinus, Yajun Cao, Eran Halperin, Alin Coman, James J. Gross and Amit Goldenberg
When emotions occur in groups, they sometimes impact group behavior in undesired ways. Reducing group’s emotions with emotion regulation interventions can be helpful, but may also be a challenge, because treating every person in the group is often infeasible. One... View Details
Keywords: Emotion Contagion; Emotion; Emotion Regulation; Groups and Teams; Emotions; Conflict and Resolution
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Pinus, Michael, Yajun Cao, Eran Halperin, Alin Coman, James J. Gross, and Amit Goldenberg. "Emotion Regulation Contagion Drives Reduction in Negative Intergroup Emotions." Art. 1387. Nature Communications 16 (2025).
  • 01 Oct 2007
  • Research & Ideas

Encouraging Dissent in Decision-Making

which all organized human groups are susceptible—the suppression, especially during planning and decision-making, of views that might be perceived as contentious or disruptive to an organization's foundational beliefs. Consider the costs... View Details
Keywords: by Garry Emmons
  • December 2018
  • Article

Cross-boundary Teaming for Innovation: Integrating Research on Teams and Knowledge in Organizations

By: Amy C. Edmondson and Jean-François Harvey
Cross-boundary teaming, within and across organizations, is an increasingly popular strategy for innovation. Knowledge diversity is seen to expand the range of views and ideas that teams can draw upon to innovate. Yet, case studies reveal that teaming across knowledge... View Details
Keywords: Teams; Innovation; Groups and Teams; Innovation and Invention; Knowledge; Performance Effectiveness
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Edmondson, Amy C., and Jean-François Harvey. "Cross-boundary Teaming for Innovation: Integrating Research on Teams and Knowledge in Organizations." Special Issue on Creating High Performance Teamwork in Organizations. Human Resource Management Review 28, no. 4 (December 2018): 347–360.
  • February 1999 (Revised March 2000)
  • Case

Beth Israel Deaconess Medical Center: Coordinating Patient Care

External cost pressures are motivating the adoption of case management (CM) at Beth Israel Deaconess Medical Center (BIDMC), but several of the organization's key professional groups are working against it. President and CEO David Dolins must decide whether CM is... View Details
Keywords: Organizational Change and Adaptation; Service Operations; Organizational Culture; Health Care and Treatment; Health Industry; Boston
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Gittell, Jody H., Kristin Shu, and Julian Wimbush. "Beth Israel Deaconess Medical Center: Coordinating Patient Care." Harvard Business School Case 899-213, February 1999. (Revised March 2000.)
  • September 2023
  • Case

FoodCloud: Tackling Food Insecurity and Climate Change in One Bite

By: Brian Trelstad and Emer Moloney
In 2013, Aoibheann O’Brien and Iseult Ward founded FoodCloud, a non-profit social enterprise that aimed to address food waste and food insecurity issues. Through its technology platform, Foodiverse, FoodCloud connected surplus food from retailers with community groups... View Details
Keywords: Nonprofit Organizations; Expansion; Technological Innovation; Environmental Sustainability; Social Issues; Growth and Development Strategy; Green Technology Industry; Agriculture and Agribusiness Industry; Food and Beverage Industry; Republic of Ireland; Europe
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Trelstad, Brian, and Emer Moloney. "FoodCloud: Tackling Food Insecurity and Climate Change in One Bite." Harvard Business School Case 324-031, September 2023.
  • 22 Jan 2018
  • Working Paper Summaries

When Gender Discrimination Is Not About Gender

Keywords: by Katherine B. Coffman, Christine L. Exley, and Muriel Niederle
  • 11 Oct 2007
  • Working Paper Summaries

How Firms Respond to Being Rated

Keywords: by Aaron K. Chatterji & Michael W. Toffel
  • August 2018 (Revised April 2019)
  • Case

Jackie Taylor: The Black Ensemble Theater

By: Steven Rogers and Dan Perkins
Jackie Taylor, an African American social entrepreneur, founded the Black Ensemble Theater in 1976. Since the ensemble’s inception, she has rented spaces where her group performed original musicals about black entertainers including Nina Simone, Etta James, and Marvin... View Details
Keywords: Theatre-company; Theatre Expansion; Theatre And Community; Black Theatre; Theater Entertainment; Buildings and Facilities; Strategic Planning; Decision Choices and Conditions; Entertainment and Recreation Industry; Chicago
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Rogers, Steven, and Dan Perkins. "Jackie Taylor: The Black Ensemble Theater." Harvard Business School Case 319-013, August 2018. (Revised April 2019.)
  • 2008
  • Book

Gross National Happiness: Why Happiness Matters for America—and How We Can Get More of It

By: Arthur C. Brooks
Who are the happiest Americans? Surveys show that religious people think they are happier than secularists, and secularists think they are happier than religious people. Liberals believe they are happier than conservatives, and conservatives disagree. In fact, almost... View Details
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Brooks, Arthur C. Gross National Happiness: Why Happiness Matters for America—and How We Can Get More of It. New York: Basic Books, 2008.
  • 12 Nov 2008
  • First Look

First Look: November 12, 2008

Working Papers Direct versus Indirect Colonial Rule in India: Long-term Consequences (revised) Author: Lakshmi Iyer Abstract This paper compares economic outcomes across areas in India which were under direct British colonial rule with areas which were under indirect... View Details
Keywords: Martha Lagace
  • 21 May 2014
  • Working Paper Summaries

The Role of the Corporation in Society: An Alternative View and Opportunities for Future Research

Keywords: by George Serafeim
  • 2022
  • Conference Presentation

Workplace Competition and the Desire for Uniqueness

By: Samantha N. Smith, Edward H. Chang, Erika L. Kirgios and Katherine L. Milkman
Across four preregistered studies (n=3,202), we find that intra-group competition increases people’s willingness to join groups where they will be underrepresented along a given identity dimension (e.g., area of specialization, political affiliation). Via mediation and... View Details
Keywords: Groups and Teams; Motivation and Incentives; Organizational Culture
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Smith, Samantha N., Edward H. Chang, Erika L. Kirgios, and Katherine L. Milkman. "Workplace Competition and the Desire for Uniqueness." In Work. Paper presented at the Society for Judgment and Decision Making Annual Meeting, San Diego, CA, 2022.
  • September 2001 (Revised October 2018)
  • Case

DIENA

By: Robert Simons and Indra Reinbergs
Requires students to draw a new organization structure diagram for a rapidly evolving business. A/S DIENA is a newspaper publisher founded during Latvia's 1990/91 struggle for independence from the USSR with a clear social mission to support democracy. With the help of... View Details
Keywords: Employee Ownership; Organizational Design; Marketing Strategy; Managerial Roles; Growth and Development; Economic Systems; Publishing Industry; Journalism and News Industry; Latvia
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Simons, Robert, and Indra Reinbergs. "DIENA." Harvard Business School Case 102-001, September 2001. (Revised October 2018.)
  • July 2020
  • Article

Tell It Like It Is: When Politically Incorrect Language Promotes Authenticity

By: J. Schroeder, M. Rosenblum and F. Gino
When a person’s language appears political—such as being politically correct or incorrect—it can influence fundamental impressions of him or her. Political correctness is “using language or behavior to seem sensitive to others’ feelings, especially those others who... View Details
Keywords: Language; Interpersonal Communication; Perception
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Schroeder, J., M. Rosenblum, and F. Gino. "Tell It Like It Is: When Politically Incorrect Language Promotes Authenticity." Journal of Personality and Social Psychology 119, no. 1 (July 2020): 75–103.
  • June 2020
  • Article

The Isolated Choice Effect and Its Implications for Gender Diversity in Organizations

By: Edward H. Chang, Erika L. Kirgios, Aneesh Rai and Katherine L. Milkman
We highlight a feature of personnel selection decisions that can influence the gender diversity of groups and teams. Specifically, we show that people are less likely to choose candidates whose gender would increase group diversity when making personnel selections in... View Details
Keywords: Behavior And Behavioral Decision Making; Organizational Studies; Decision Analysis; Economics; Decision Making; Behavior; Analysis; Organizations; Diversity; Gender
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Chang, Edward H., Erika L. Kirgios, Aneesh Rai, and Katherine L. Milkman. "The Isolated Choice Effect and Its Implications for Gender Diversity in Organizations." Management Science 66, no. 6 (June 2020): 2752–2761.
  • 24 Feb 2015
  • First Look

First Look: February 24

definition of profit by changing accounting rules. On one level, this corporate behavior embodies the capitalist spirit articulated by Milton Friedman: "The social responsibility of business is to increase its profits." But the... View Details
Keywords: Sean Silverthorne
  • October 2015
  • Article

Global Teams That Work

By: Tsedal Neeley
Many companies today rely on employees around the world, leveraging their diversity and local expertise to gain a competitive edge. However, geographically dispersed teams face a big challenge: physical separation and cultural differences can create social distance, or... View Details
Keywords: Globalized Firms and Management; Groups and Teams; Performance; Cross-Cultural and Cross-Border Issues
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Neeley, Tsedal. "Global Teams That Work." Harvard Business Review 93, no. 10 (October 2015): 74–81.
  • 2012
  • Book

Strength in Numbers: The Political Power of Weak Interests

By: Gunnar Trumbull
This book investigates the sources of interest group influence on public policy. Trumbull argues that diffuse groups like consumers are more influential, and industry less influential, than we commonly assume. View Details
Keywords: Government and Politics; Interests; Power and Influence; Demand and Consumers; Policy
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Trumbull, Gunnar. Strength in Numbers: The Political Power of Weak Interests. Cambridge, MA: Harvard University Press, 2012.
  • April 2011
  • Case

Lincoln Center for the Performing Arts: Alternative Futures

By: Allen Grossman and Coleman Radell
Ren Levy took over Lincoln Center for the Performing Arts when it was a group of warring constituents and has successfully brought a diverse group of arts organizations together. View Details
Keywords: Nonprofit Organizations; Leadership; Growth and Development Strategy; Strategy; Arts
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Grossman, Allen, and Coleman Radell. "Lincoln Center for the Performing Arts: Alternative Futures." Harvard Business School Case 311-099, April 2011.
  • 2016
  • Article

Vicarious Contagion Decreases Differentiation—and Comes with Costs

By: Ovul Sezer and Michael I. Norton
Baumeister et al. propose that individual differentiation is a crucial determinant of group success. We apply their model to processes lying in between the individual and the group—vicarious processes. We review literature in four domains—attitudes, emotions, moral... View Details
Keywords: Moral Sensibility; Behavior; Groups and Teams; Attitudes; Emotions
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Sezer, Ovul, and Michael I. Norton. "Vicarious Contagion Decreases Differentiation—and Comes with Costs." Behavioral and Brain Sciences 39 (2016): e162.
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