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  • 17 Dec 2012
  • Research & Ideas

Teaming in the Twenty-First Century

smart cities, related to health care simply cannot be solved without cross-disciplinary collaboration," says Edmondson. To illustrate, she tells the story of the execution of a CT scan, a process that took four days to unfold in one... View Details
Keywords: by Maggie Starvish
  • 12 Mar 2013
  • First Look

First Look: March 12

But there's a growing consensus that ads don't work on mobile devices; consumers just don't like them. Instead of creating tiny banner ads, smart marketers will turn to apps to reach customers and engage them. Effective apps will do one... View Details
Keywords: Sean Silverthorne
  • 30 May 2017
  • First Look

First Look at New Research and Ideas, May 30

identified by KT’s team include the Internet of Things (including connected cars and smart city/homes), media, health, energy, and security and surveillance, which might provide some quick wins both in terms of revenues and market lead.... View Details
Keywords: Sean Silverthorne
  • 07 Jul 2022
  • HBS Case

How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)

Lindsay N. Hyde. Eisenmann and Hyde wrote two case studies with HBS case researcher Tom Quinn that analyze the smart moves and simple errors at Ample Hills Creamery, as well as the launch of the company’s new shop afterward. The cases... View Details
Keywords: by Pamela Reynolds
  • October 2013
  • Article

Consulting on the Cusp of Disruption

By: Clayton M. Christensen, Dina Wang and Derek C. M. van Bever
Consulting fundamental business model has not changed in more than 100 years: very smart outsiders go into organizations for a finite period of time and recommend solutions for the most difficult problems confronting their clients. But at traditional... View Details
Keywords: Disruptive Innovation; Consulting Industry
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  • 24 Jul 2023
  • Research & Ideas

Part-Time Employees Want More Hours. Can Companies Tap This ‘Hidden’ Talent Pool?

policies and trajectories that cater to caregiving. While much has been written about flexibility in terms of remote work or unpaid vacation, true flexibility comes from an employer mindset: Smart companies should buoy this increasingly... View Details
Keywords: by Kara Baskin
  • 16 Feb 2011
  • Working Paper Summaries

Naivete and Cynicism in Negotiations and Other Competitive Contexts

Keywords: by Chia-Jung Tsay, Lisa L. Shu & Max H. Bazerman
  • Forthcoming
  • Book

The World Is Your Office: How Work from Anywhere Boosts Talent, Productivity, and Innovation

By: Prithwiraj Choudhury
A research-based look at a growing phenomenon—companies allowing their employees to work from anywhere in the world—and how those who adopt this model can boost talent, innovation, and productivity.
In recent years, companies in a wide range of industries have... View Details
Keywords: Remote Work; Telecommuting; Employees; Business Offices; Organizational Culture; Retention; Recruitment; Policy; Competitive Advantage
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  • Web

Technology & Operations Management - Faculty & Research

Zero By: Christian Kaps and Michael W. Toffel 2024 Book Smart Rivals: How Innovative Companies Play Games That Tech Giants Can't Win By: Feng Zhu and Bonnie Yining Cao More Harvard Business Publishing Seminars & Conferences Apr 17 17 Apr... View Details
  • 13 Jul 2016
  • HBS Case

How Uber, Airbnb, and Etsy Attracted Their First 1,000 Customers

tier naturally followed them. LESSON THREE: SEQUENCING IS EVERYTHING Uber and Airbnb were also smart about how they chose to expand, picking the right cities at the right time to maximize their success. Since Uber’s main competition was... View Details
Keywords: by Michael Blanding; Retail; Service; Transportation
  • 11 Apr 2023
  • Op-Ed

The First 90 Hours: What New CEOs Should—and Shouldn't—Do to Set the Right Tone

be lobbying directors to turn against you by saying you “seem very smart but just don’t understand us.” Warn the directors in advance that these complaints will be coming, ask them not to engage with the complainers, and regardless, make... View Details
Keywords: by John Quelch
  • September 2022
  • Case

Blake Sports: Evolution of the CEO and the Executive Team

By: Boris Groysberg and Katherine Connolly Baden
Cameron (Cam) Barker, CEO and Founder of Blake Sports Apparel, sat in his office at his company’s headquarters in Birmingham, England, feeling stunned and disappointed. Only a few minutes prior, he had wrapped up a meeting with CFO James Ryan, a highly-respected star... View Details
Keywords: Leadership And Managing People; Leadership Skills; Team Dynamics; Team Effectiveness; Team Leadership; Team Management; Leadership Style; Leadership; Management; Management Skills; Management Style; Talent and Talent Management; Groups and Teams; United Kingdom
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  • Web

Entrepreneurial Management - Faculty & Research

Challenges and Business Reinvention By: Paul A. Gompers and Shu Lin Founded in 2012, Mobvoi evolved through multiple transformations—from AI-driven voice technology to smart wearables and later AI-generated content. Backed by major... View Details
  • Web

Podcast - Business & Environment

and lessens climate impact. He also discusses how smart data analytics can identify energy-saving opportunities and the importance of AI in optimizing energy usage patterns. Pasi provides insights on the challenges and successes in the... View Details
  • Profile

Fatima Albassam

to defend in front of very smart people. With the extra input you get from them, you either confirm your decision or pivot.” “It’s much more demanding, in terms of schoolwork, than other programs,” Fatima says. “Participation is fifty... View Details
  • Web

Leverage LinkedIn - Alumni

your resume and LinkedIn Profile. VMock is a smart career platform that provides instant personalized feedback on your resume and LinkedIn Profile to help improve aspects like presentation, language, and skills. Sign up for VMock using... View Details
  • Web

Asia Pacific - Global

Challenges and Business Reinvention By: Paul A. Gompers and Shu Lin Founded in 2012, Mobvoi evolved through multiple transformations—from AI-driven voice technology to smart wearables and later AI-generated content. Backed by major... View Details
  • September 2024
  • Case

Xendit: Hiring for Growth

By: Jeffrey F. Rayport, Steve Castano, Quoc Anh Nguyen and Claire Wu
In 2019, Xendit, a growth-stage Southeast Asia (SEA) fintech venture based in Jakarta, was looking to hire a Head of Sales and Head of Product to lead its next phase of growth. Founded by Moses Lo and Tessa Wijaya, Xendit provided payment infrastructure, modeling... View Details
Keywords: Fintech; Financing and Loans; Entrepreneurship; Jobs and Positions; Sales; Product; Growth and Development; Selection and Staffing; Organizational Culture; Expansion; Financial Services Industry; Technology Industry; Southeast Asia; Indonesia; Philippines
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  • 15 Feb 2022
  • Book

When Working Harder Doesn’t Work, Time to Reinvent Your Career

cautionary tales. Take Charles Darwin, who was despondent in his twilight years because he had not been able to replicate the success of his earlier work, On the Origin of Species. Like many strivers, Darwin was hooked on success, and he didn’t understand that the... View Details
Keywords: by Avery Forman
  • 02 Sep 2015
  • What Do You Think?

What's Wrong With Amazon’s Low-Retention HR Strategy?

performed. Ivar put it this way: “When talking of turnover, it is important to know who is leaving the company." For companies such as Amazon, he said, "if well-paid, smart techies making things happen in AWS (Cloud computing)... View Details
Keywords: by James Heskett; Web Services; Retail; Apparel & Accessories; Consumer Products; Fashion