Smart - Publications - Faculty & Research

11 Apr 2023
Op-Ed

The First 90 Hours: What New CEOs Should—and Shouldn't—Do to Set the Right Tone

be lobbying directors to turn against you by saying you “seem very smart but just don’t understand us.” Warn the directors in advance that these complaints will be coming, ask them not to engage with the complainers, and regardless, make... View Details

Keywords: by John Quelch

24 Jul 2023
Research & Ideas

Part-Time Employees Want More Hours. Can Companies Tap This ‘Hidden’ Talent Pool?

policies and trajectories that cater to caregiving. While much has been written about flexibility in terms of remote work or unpaid vacation, true flexibility comes from an employer mindset: Smart companies should buoy this increasingly... View Details

Keywords: by Kara Baskin

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Technology & Operations Management - Faculty & Research

and Anne Morriss September 2024 Case Cathay Cargo: Turnaround Short Haul, or Double Crew Long Haul? By: Willy Shih and Billy Chan 2024 Book Smart Rivals: How Innovative Companies Play Games That Tech Giants Can't Win By: Feng Zhu and... View Details

September 2022
Case

Blake Sports: Evolution of the CEO and the Executive Team

By: Boris Groysberg and Katherine Connolly Baden

Cameron (Cam) Barker, CEO and Founder of Blake Sports Apparel, sat in his office at his company’s headquarters in Birmingham, England, feeling stunned and disappointed. Only a few minutes prior, he had wrapped up a meeting with CFO James Ryan, a highly-respected star... View Details

Keywords: Leadership And Managing People; Leadership Skills; Team Dynamics; Team Effectiveness; Team Leadership; Team Management; Leadership Style; Leadership; Management; Management Skills; Management Style; Talent and Talent Management; Groups and Teams; United Kingdom

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13 Jul 2016
HBS Case

How Uber, Airbnb, and Etsy Attracted Their First 1,000 Customers

tier naturally followed them. LESSON THREE: SEQUENCING IS EVERYTHING Uber and Airbnb were also smart about how they chose to expand, picking the right cities at the right time to maximize their success. Since Uber’s main competition was... View Details

Keywords: by Michael Blanding; Retail; Service; Transportation

Web

Named Fellowship Funds - Alumni

(None of us is as smart as all of us.) L Nadira Lalji (MBA 2015) and Jay Verjee (MBA 2011) Fellowship The Nadira Lalji and Jay Verjee Fellowship was established through the generosity of Nadira Lalji (MBA 2015) and Jay Verjee (MBA 2011).... View Details

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Podcast - Business & Environment

electricity usage, which in turn lowers energy costs and lessens climate impact. He also discusses how smart data analytics can identify energy-saving opportunities and the importance of AI in optimizing energy usage patterns. Pasi... View Details

September 2024
Case

Xendit: Hiring for Growth

By: Jeffrey F. Rayport, Steve Castano, Quoc Anh Nguyen and Claire Wu

In 2019, Xendit, a growth-stage Southeast Asia (SEA) fintech venture based in Jakarta, was looking to hire a Head of Sales and Head of Product to lead its next phase of growth. Founded by Moses Lo and Tessa Wijaya, Xendit provided payment infrastructure, modeling... View Details

Keywords: Finance; Entrepreneurship; Jobs and Positions; Sales; Product; Financial Services Industry; Technology Industry; Southeast Asia; Indonesia; Philippines

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July 2013 (Revised August 2017)
Case

TaKaDu

By: Elie Ofek and Matthew Preble

In December 2012, Amir Peleg, founder and CEO of TaKaDu, reflected on how to position his young firm for the next fiscal year and beyond. The small Israeli startup had developed an innovative software system that used patented algorithms and statistical analysis to... View Details

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Profile

Fatima Albassam

to defend in front of very smart people. With the extra input you get from them, you either confirm your decision or pivot.” “It’s much more demanding, in terms of schoolwork, than other programs,” Fatima says. “Participation is fifty... View Details

Teaching Interest

Doing Business in Africa

By: John D. Macomber

This course introduces frameworks and models for smart and focused investing and operations across sectors, nations, industries, and time frames in Africa. Students will learn tools and skills to help navigate the business landscape of Africa in terms of selection... View Details

Keywords: Africa

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Leverage LinkedIn - Alumni

your resume and LinkedIn Profile. VMock is a smart career platform that provides instant personalized feedback on your resume and LinkedIn Profile to help improve aspects like presentation, language, and skills. Sign up for VMock using... View Details

01 Dec 2023
News

The Imposter Among Us

Edited by Jen McFarland Flint; Illustrations by Peter Arkle It was their rst day at Harvard and like the rest of his cohort, Edgar Wallner (PMD 22, 1971) will never forget meeting Robert Gaines-Cooper. Frankly, it would have been difficult to miss the Englishman, who... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

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ハーバード - Global

Smart Construction ( ) 教授 J 教授齊藤安希子日本代表建設機械建設現場作業工程化時間大幅削減安全性向上可能投資検討自動化建設機械下請業者統合導入社内外多障害普及進本始発展導入加日本建設業界導入進原因考題材提供事業投資実績及将来投資方問 2021年4月 Hitachi Rail Limited (A) (B) (日立 A B ) J 教授佐藤信雄神野明子... View Details

15 Feb 2022
Book

When Working Harder Doesn’t Work, Time to Reinvent Your Career

cautionary tales. Take Charles Darwin, who was despondent in his twilight years because he had not been able to replicate the success of his earlier work, On the Origin of Species. Like many strivers, Darwin was hooked on success, and he didn’t understand that the... View Details

Keywords: by Avery Forman

02 Sep 2015
What Do You Think?

What's Wrong With Amazon’s Low-Retention HR Strategy?

performed. Ivar put it this way: “When talking of turnover, it is important to know who is leaving the company." For companies such as Amazon, he said, "if well-paid, smart techies making things happen in AWS (Cloud computing)... View Details

Keywords: by James Heskett; Web Services; Retail; Apparel & Accessories; Consumer Products; Fashion

15 Nov 2011
First Look

First Look: November 15

these "common good" kinds of items, which use resources more productively. In the winning situations, this makes these cities more economically competitive at the same time. This article further argues for investments grounded in the basics of View Details

Keywords: Sean Silverthorne

17 Jan 2023
In Practice

8 Trends to Watch in 2023

As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets... View Details

Keywords: by Avery Forman

10 Jan 2018
Blog Post

8 Tips to Help You Prepare for the Case Method

Section Mates to Create a Safe Discussion EnvironmentAs you can imagine, a debate with 90 smart and opinionated people can easily become chaotic if you don’t have norms and processes in place. The professor typically controls the flow of... View Details

2014
Working Paper

Better Deals Through Level II Strategies: Advance Your Interests by Helping to Solve Their Internal Problems

By: James K. Sebenius

Many negotiators have constituencies that must formally or informally approve an agreement. Traditionally, it is the responsibility of each negotiator to manage the internal conflicts and constituencies on his or her own side. Far less familiar are the many valuable... View Details

Keywords: Strategy; Negotiation Tactics; Negotiation Participants; Negotiation Style

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