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Show Results For
- All HBS Web
(2,256)
- People (7)
- News (604)
- Research (1,129)
- Events (34)
- Multimedia (16)
- Faculty Publications (152)
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- 26 Mar 2007
- Research & Ideas
Learning from Failed Political Leadership
What should business leaders know about the ambitions of Russia, China, and the European Union? They should know how geopolitical conditions exert enormous pressure on companies, according to Harvard Business School professor D. Quinn... View Details
Keywords: by Martha Lagace
- 12 Mar 2019
- First Look
New Research and Ideas, March 12, 2019
pursuit of financial gain and pay closer attention to their impact on employees, customers, communities, and the environment. But changing an organization’s DNA may require upending the existing business model and lowering profitability,... View Details
Keywords: Dina Gerdeman
- 23 Jan 2018
- First Look
First Look at New Research and Ideas, January 23, 2018
Journal of Econometrics Scenario Generation for Long Run Interest Rate Risk Assessment By: Engle, Robert F., Guillaume Roussellet, and Emil N. Siriwardane Abstract—We propose a statistical model of the term structure of U.S. treasury... View Details
Keywords: Sean Silverthorne
- 14 May 2018
- Research & Ideas
Amazon vs. Whole Foods: When Cultures Collide
bad guy" Harvard Business School professors Dennis Campbell and Tatiana Sandino took notice, suspecting a clash of corporate cultures was at work. Their forthcoming case study discusses the limits of trying to force one culture or... View Details
- 23 Apr 2019
- First Look
New Research and Ideas, April 23, 2019
principle and spirit of ethical reciprocity in the definition and pursuit of corporate purpose. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=55998 Harvard Business School Case 919-413 Wattpad How to run a... View Details
Keywords: Dina Gerdeman
- 26 Feb 2019
- First Look
New Research and Ideas, February 26, 2019
royalties from content sales. We consider a game-theoretic model in which two platforms offer different standalone utilities to users. We find that incentives to establish one-way compatibility—the platform owner with smaller standalone... View Details
Keywords: Dina Gerdeman
- 07 Mar 2007
- Research & Ideas
How Do You Value a “Free” Customer?
Businesspeople understand that not all customers are created equal—the 80-20 rule suggests that over time a small percentage of a company's customer base can generate a high percentage of its sales and profit. Models for calculating... View Details
- 23 Aug 2016
- First Look
August 23, 2016
charter middle school in Boston, explores new staffing and technology approaches in their quest to obtain what they term "jaw dropping" results. The team hopes to test and model for other View Details
Keywords: Sean Silverthorne
- 12 Dec 2017
- First Look
New Research and Ideas, December 12, 2017
for firms from industrialized economies and negative effects for firms in other emerging economies, which are less export-intensive and more import-intensive. Motivated by these facts, we build a dynamic model in which real depreciations... View Details
Keywords: Sean Silverthorne
- 07 Feb 2017
- First Look
First Look at New Research: February 7
Operational complexity and relative merits of in-house manufacturing versus a contractor model are discussed. Purchase this case:https://cb.hbsp.harvard.edu/cbmp/product/617022-PDF-ENG Harvard Business View Details
Keywords: Sean Silverthorne
- April 2008
- Module Note
Improvement with Customer-Operators
By: Frances X. Frei and Dennis Campbell
Taught as the third module in a Harvard Business School course on Managing Service Operations: Understanding the Customer Operating Role (606-092). Explores how firms can systematically leverage their customer-operators in the organizational improvement process is... View Details
Keywords: Service Operations; Performance Improvement; Customer Focus and Relationships; Framework; Employees; Business Model; Management Practices and Processes; Organizational Design
Frei, Frances X., and Dennis Campbell. "Improvement with Customer-Operators." Harvard Business School Module Note 608-135, April 2008.
- 05 Mar 2019
- First Look
New Research and Ideas, March 5, 2019
firms attempt to manage recently acquired customers for whom only the first purchase has been observed. We propose a model that allows marketers to form “first impressions" of customers right after having been acquired. We define a first... View Details
Keywords: Dina Gerdeman
- 13 Nov 2018
- First Look
New Research and Ideas, November 13, 2018
of Corporate Compliance Programs: Establishing a Model for Prosecutors, Courts, and Firms By: Soltes, Eugene F. Abstract—When prosecutors, courts, and regulators make charging and sentencing decisions, they must evaluate whether firms... View Details
Keywords: Dina Gerdeman
- 11 Sep 2018
- First Look
New Research and Ideas, September 11, 2018
Information or Wing It? A Model of Dynamic Pricing with Seller Learning By: Huang, Guofang, Hong Luo, and Jing Xia Abstract—Pricing idiosyncratic products is often challenging because the seller, ex ante, lacks information about the... View Details
Keywords: Dina Gerdeman
- 27 Jul 2009
- Research & Ideas
Social Network Marketing: What Works?
When marketers want to reach users of social networks such as Facebook, MySpace, or Cyworld, they have two choices: buy advertising or start a viral campaign. New research by Harvard Business School professor Sunil Gupta suggests that... View Details
- 22 May 2024
- HBS Case
Banned or Not, TikTok Is a Force Companies Can’t Afford to Ignore
Businesses that dismiss TikTok as merely a platform for teenagers looking to create and consume cat and dance videos do so at their own peril. That’s the message of a Harvard Business School case study tracing the video-sharing app’s... View Details
- 02 Apr 2019
- First Look
New Research and Ideas, April 2, 2019
argue that inertial forces generally constrict how TMTs perceive innovations but that frame flexibility can overcome these constraints, increasing the likelihood of adoption and broadening the organization's innovation practices. We advance a theoretical View Details
Keywords: Dina Gerdeman
- 07 Mar 2011
- Research & Ideas
Why Companies Fail—and How Their Founders Can Bounce Back
Ghosh, a senior lecturer at Harvard Business School who has held top executive positions at some eight technology-based start-ups. If failure refers to failing to see the projected return on investment, then the failure rate is 70 to 80... View Details
Keywords: by Carmen Nobel
- 2022
- Book
Empires of Ideas: Creating the Modern University from Germany to America to China
By: William C. Kirby
The modern university was born in Germany. In the twentieth century, the United States leapfrogged Germany to become the global leader in higher education. Will China challenge its position in the twenty-first?
Today American institutions dominate nearly every... View Details
Today American institutions dominate nearly every... View Details
Kirby, William C. Empires of Ideas: Creating the Modern University from Germany to America to China. Cambridge, MA: Belknap Press of Harvard University Press, 2022. (Extended Book Reviews at Foreign Policy and Inside Higher Ed.)
- 22 Jan 2019
- First Look
New Research and Ideas, January 22, 2019
up to the point where the benefit of the marginal project is just equal to the cost. Because labor is a key input to innovation when the opportunity cost of time is lower, such as during school breaks or time off from work, we find that... View Details
Keywords: Dina Gerdeman