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  • All HBS Web  (2,016)
    • People  (9)
    • News  (466)
    • Research  (1,170)
    • Events  (2)
    • Multimedia  (10)
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  • 2014
  • Working Paper

Team Scaffolds: How Meso-Level Structures Support Role-based Coordination in Temporary Groups

By: Melissa A. Valentine and Amy C. Edmondson
This paper shows how meso-level structures support effective coordination in temporary groups. Prior research on coordination in temporary groups describes how roles encode individual responsibilities so that coordination between relative strangers is possible. We... View Details
Keywords: Fluid Personnel; Team Scaffolds; Team Effectiveness; Role-based Coordination; Multi-method; Health Care and Treatment; Analytics and Data Science; Knowledge Use and Leverage; Organizational Structure; Outcome or Result; Performance Effectiveness; Groups and Teams; Networks; Behavior; Balance and Stability; Health Industry
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Valentine, Melissa A., and Amy C. Edmondson. "Team Scaffolds: How Meso-Level Structures Support Role-based Coordination in Temporary Groups." Harvard Business School Working Paper, No. 12-062, January 2012. (Revised June 2014.)
  • 18 Apr 2022
  • HBS Case

Dick’s Sporting Goods Followed Its Conscience on Guns—and It Paid Off

move, built consensus, and communicated effectively, Riedel says. The company undoubtedly benefited from the fact that Stack controlled nearly two-thirds of the company’s common share votes and had the personal authority to take a moral... View Details
Keywords: by Jay Fitzgerald
  • 16 Feb 2024
  • Research & Ideas

Is Your Workplace Biased Against Introverts?

aspects of it,” he says. Checking the passion bias at work The tendency to define passion by how it’s expressed is human nature. But there are steps that employees and managers alike can take to rein in this hidden bias and spread credit... View Details
Keywords: by Ben Rand
  • November 2024
  • Article

The Health Costs of Cost Sharing

By: Amitabh Chandra, Evan Flack and Ziad Obermeyer
What happens when patients suddenly stop their medications? We study the health consequences of drug interruptions caused by large, abrupt, and arbitrary changes in price. Medicare’s prescription drug benefit as-if-randomly assigns 65-year-olds a drug budget as a... View Details
Keywords: Outcome or Result; Health Care and Treatment; Budgets and Budgeting; Cost
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Chandra, Amitabh, Evan Flack, and Ziad Obermeyer. "The Health Costs of Cost Sharing." Quarterly Journal of Economics 139, no. 4 (November 2024): 2037–2082.
  • 2010
  • Book

A Call for Judgment: Sensible Finance for a Dynamic Economy

By: Amar Bhide
Our prosperity requires the enterprise of innumerable individuals and businesses who exercise their imagination and judgment—and bear responsibility for outcomes. And it is through dialogue and relationships that widespread enterprise is fostered, not merely prices in... View Details
Keywords: Recession; Banking; Banks; Finance; Economics; Macroeconomics; Banks and Banking; Banking Industry; Financial Services Industry
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Bhide, Amar. A Call for Judgment: Sensible Finance for a Dynamic Economy. Oxford University Press, 2010.
  • Article

Team Scaffolds: How Mesolevel Team Structures Enable Role-based Coordination in Temporary Groups

By: Melissa A. Valentine and Amy C. Edmondson
This paper shows how mesolevel structures support effective coordination in temporary groups. Prior research on coordination in temporary groups describes how roles encode individual responsibilities so that coordination between relative strangers is possible. We... View Details
Keywords: Groups and Teams; Health Care and Treatment; Cooperation; Health Industry
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Valentine, Melissa A., and Amy C. Edmondson. "Team Scaffolds: How Mesolevel Team Structures Enable Role-based Coordination in Temporary Groups." Organization Science 26, no. 2 (March–April 2015): 405–422.
  • 17 May 2017
  • Research & Ideas

Minorities Who 'Whiten' Job Resumes Get More Interviews

are at an even greater risk for discrimination when applying with a pro-diversity employer because you’re being more transparent,” DeCelles says. “Those companies have the same rate of discrimination, which makes you more vulnerable when... View Details
Keywords: by Dina Gerdeman
  • 06 Feb 2012
  • Research & Ideas

Kodak: A Parable of American Competitiveness

When American companies move pieces of their operations overseas—often because manufacturing and labor costs are much cheaper—they run the risk of moving the expertise, innovation, and new growth opportunities just out of their reach as... View Details
Keywords: by Dina Gerdeman; Manufacturing
  • 11 Dec 2018
  • First Look

New Research and Ideas, December 11, 2018

world's food citizens—realize they must take more responsibility for society's nutritional needs, economic development, and the health of the environment. Goldberg argues that the traditionally commodity-oriented, bargaining relationship... View Details
Keywords: Dina Gerdeman
  • 21 Nov 2011
  • Lessons from the Classroom

The New Challenge of Leading Financial Firms

Business School Professor Paul M. Healy in a recent interview. "The firms in the business have much more complexity in the types of the risks they are managing, in the types of diversity of the businesses they are in, in terms of how... View Details
Keywords: by Carmen Nobel; Financial Services
  • July–August 2014
  • Article

The Crisis in Retirement Planning

By: Robert C. Merton
Corporate America began to really take notice of the looming retirement crisis in the wake of the dot-com crash, when companies in major industries went bankrupt in large part because of their inability to meet their pension obligations. The result was an acceleration... View Details
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Merton, Robert C. "The Crisis in Retirement Planning." Harvard Business Review 92, nos. 7/8 (July–August 2014): 43–50.
  • 21 Nov 2014
  • Working Paper Summaries

The Decoupling Effect of Digital Disruptors

Keywords: by Thales S. Teixeira & Peter Jamieson
  • 12 Oct 1999
  • Research & Ideas

Building Bridges: New Dimensions in Negotiation

differences in their forecasts of future events (such as the profitability of a business being sold), attitudes toward risk and time, tax and regulatory status, market and technological knowledge and access, and so on. The third dimension... View Details
Keywords: by Anita M. Harris
  • December 1, 2023
  • Article

When Charismatic CEOs Are an Asset—and When They’re a Liability

By: Nitin Nohria
Starting in the 1980s, a generation of larger-than-life CEOs became full-blown celebrity, but over time, research suggested that charismatic CEOs tended to have drawbacks at leaders. However, charisma can be especially useful in two business concepts with big unknowns:... View Details
Keywords: Leadership Style; Business Startups; Risk and Uncertainty; Organizational Change and Adaptation
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Nohria, Nitin. "When Charismatic CEOs Are an Asset—and When They’re a Liability." Harvard Business Review (website) (December 1, 2023).
  • 05 Sep 2023
  • Book

Thriving After Failing: How to Turn Your Setbacks Into Triumphs

to take a deep breath and be OK with not being perfect.” In today’s fast-paced business environment, however, those old evolutionarily adaptive habits don’t apply. “The marketplace has never been more uncertain and full of... View Details
Keywords: by Michael Blanding
  • 26 Apr 2023
  • In Practice

Is AI Coming for Your Job?

users may have additional knowledge or context that the AI doesn’t (e.g. that the AI hasn’t been trained on, propriety knowledge, a better understanding of the specific task at hand, etc.). Another risk with these generative AI models is... View Details
Keywords: by Kristen Senz; Technology
  • 20 Nov 2006
  • Research & Ideas

Open Source Science: A New Model for Innovation

of knowledge, but in practice that doesn't happen much at all. Some scientists, however, are pushing back and many say they need to rethink how they conduct science. Q: What are the risks of opening problems to outsiders? A: For firms,... View Details
Keywords: by Martha Lagace
  • October 2000 (Revised March 2007)
  • Case

Nick Fiore: Healer or Hitman? (A)

By: Clayton M. Christensen and Tara Donovan
Many general managers face this predicament at one time or another: if I don't deliver the numbers, senior management won't invest in our growth. But what it takes to deliver the desired numbers may include layoffs and other undesirable solutions. Is it better to back... View Details
Keywords: Risk Management; Job Cuts and Outsourcing; Strategic Planning; Decision Choices and Conditions
Citation
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Christensen, Clayton M., and Tara Donovan. "Nick Fiore: Healer or Hitman? (A)." Harvard Business School Case 601-062, October 2000. (Revised March 2007.)
  • 23 Jan 2024
  • Research & Ideas

How to Keep Employees Productive: Support Caregivers

proper return-on-investment analysis can it understand the extent of the caregiving challenges facing their workforce,” Fuller warns. How COVID-19 changed the caregiving landscape For years, caregiving wasn’t discussed on the job. Taking... View Details
Keywords: by Kara Baskin
  • Article

Resilience vs. Vulnerability: Psychological Safety and Reporting of Near Misses with Varying Proximity to Harm in Radiation Oncology

By: Palak Kundu, Olivia Jung, Amy C. Edmondson, Nzhde Agazaryan, John Hegde, Michael Steinberg and Ann Raldow
Background
Psychological safety, a shared belief that interpersonal risk taking is safe, is an important determinant of incident reporting. However, how psychological safety affects near-miss reporting is unclear, as near misses contain contrasting cues that... View Details
Keywords: Psychological Safety; Near-miss Reporting; Health Care and Treatment; Safety
Citation
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Kundu, Palak, Olivia Jung, Amy C. Edmondson, Nzhde Agazaryan, John Hegde, Michael Steinberg, and Ann Raldow. "Resilience vs. Vulnerability: Psychological Safety and Reporting of Near Misses with Varying Proximity to Harm in Radiation Oncology." Joint Commission Journal on Quality and Patient Safety 47, no. 1 (January 2021): 15–22.
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