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Publications

Publications

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  • All HBS Web  (697)
    • People  (1)
    • News  (271)
    • Research  (335)
    • Events  (3)
    • Multimedia  (14)
  • Faculty Publications  (186)

Show Results For

  • All HBS Web  (697)
    • People  (1)
    • News  (271)
    • Research  (335)
    • Events  (3)
    • Multimedia  (14)
  • Faculty Publications  (186)
← Page 16 of 697 Results →
  • Web

Entrepreneurship - Faculty & Research

management of UCCA wondered what they could do to achieve growth and financial viability while continuing to realize their mission. 2014 Discussion Paper The Promise of Microfinance and Women's Empowerment: What Does the Evidence Say? By: Dina D. Pomeranz The... View Details
  • Web

Skydeck - Alumni

Achievement Award offer some words of wisdom and key takeaways from their HBS experience Challenge Accepted Recipients of the 2025 Alumni Achievement Award describe a time when life put them to the test—and what came out of it The Working Parent View Details
  • 01 Feb 2001
  • News

What Makes a Good Leader

authority on leadership — sees this phenomenon as a sign of the times. "The transition from the industrial age to the information age is a huge shift," he notes. "In all of human history, there have only been two other socioeconomic View Details
Keywords: Management
  • 21 Nov 2011
  • Working Paper Summaries

Caste and Entrepreneurship in India

Keywords: by Lakshmi Iyer, Tarun Khanna & Ashutosh Varshney
  • 01 Oct 1997
  • News

J. Hughes Norton III

visit to HBS a few months later, Norton asked about a job and McCormack later signed him on. With no inkling of the sports revolution ahead, the rookie was off and running. Twenty-five years later, thanks largely to television, the... View Details
Keywords: Garry Emmons
  • Web

Doing Business with China: Early American Trading Houses - A Chronicle of the China Trade

MA: East Asian Research Center, Harvard University, 1971, p. 115. Yen-P’ing Hao, The Commercial Revolution in Nineteenth-Century China: The Rise of Sino-Western Mercantile Capitalism . Berkeley: University of California Press, 1986, p.... View Details
  • Web

Curriculum - Business & Environment

Government and the International Economy Pakistan at 75: When Will the "Nazuk Mor" End? Singapore: "From Third World to First" Thailand: Red Shirts, Yellow Shirts, and a Green Revolution Data Science for Managers Arla Foods: Decarbonizing... View Details
  • 2009
  • Chapter

Creating Superior Customer Value in a Connected World

By: Ranjay Gulati
"In the early twenty-first century, customers are more demanding than ever, and difficult economic times make them all the more so. As customers tighten their wallets and increase their demands, firms face greater pressure to provide superior customer value. Reducing... View Details
Keywords: Customer Satisfaction; Customer Value and Value Chain; Consumer Behavior; Product Design; Social and Collaborative Networks; Value Creation
Citation
Related
Gulati, Ranjay. "Creating Superior Customer Value in a Connected World." In Business Network Transformation: Strategies to Reconfigure Your Business Relationships for Competitive Advantage, edited by Jeffrey Word. Jossey-Bass, 2009.
  • 15 Dec 2023
  • News

The Musts of 2023

from my son, is a set of podcasts called Revolutions by an amateur historian by the name of Mike Duncan, and it is awesome. It's every bit of history that I didn't know, basically starting with the French View Details
  • Web

The Art of American Advertising: 1865 - 1910

“Posting” Brand Name Management A Marketing Revolution “Advertising is a distinct art, as much so as the art of coal mining or of engine building,” noted copywriter and author Nathaniel C. Fowler wrote in 1889. 1 Fowler was referring to... View Details
  • Web

After the Opium War: Treaty Ports and Compradors - A Chronicle of the China Trade

Bridge Between East and West . Cambridge, MA: Harvard University Press, 1970, p. 207. See Hao, The Comprador in Nineteenth Century China: Bridge Between East and West . Hao, The Commercial Revolution in Nineteenth-Century China , p. 75.... View Details
  • Web

Events - Business History

Administration at Harvard Business School, spoke about his new book, Empires of Ideas: Creating the Modern University from Germany to America to China (Harvard University Press, 2022). Empires of Ideas chronicles "two revolutions in... View Details
  • 19 Apr 2010
  • Research & Ideas

The History of Beauty

revolution had turned perfume into a branded product, sold at different price points in different distribution channels, and increasingly gendered. While historically men and women had used the same scents, they now began to like to smell... View Details
Keywords: by Sean Silverthorne; Beauty & Cosmetics
  • 01 Sep 2023
  • News

Made in Italy

HBS faculty members and students visited Lamborghini’s headquarters in Bologna during the immersion to learn how the company became experts in electric car technology. Photo courtesy Lamborghini IMMERSIVE FIELD COURSES OFFERED AS ELECTIVES IN 2023 Denmark and... View Details
Keywords: April White
  • 15 Aug 2022
  • Book

University of the Future: Finding the Next World Leaders in Higher Ed

‘self-reliance’ during Mao’s Cultural Revolution was a near-death experience for Chinese universities. There is little question that Chinese universities will continue their international engagement, but in which direction?” How does... View Details
Keywords: by Dina Gerdeman; Education
  • Web

News - Institute For Strategy And Competitiveness

Michael E. Porter Jan 12, 2016 Media Mention General Electric: Post-industrial revolution General Electric: Post-industrial revolution by Jeff Immelt (MBA 1982) Dec 09, 2015 Media Mention The US advantage at... View Details
  • 01 Feb 2022
  • Book

Innovation Isn’t Just for Startups: How Big Companies Can Succeed

to the revolution in life sciences that had been triggered by the decoding of the genome in the 1990s. That involved doing business with many hundreds of startups with deep science backgrounds, an anathema to IBM’s traditional focus on... View Details
Keywords: by Lane Lambert
  • 19 Apr 2004
  • Research & Ideas

Birth of the American Salesman

new recruits. They often even instructed salesmen how to stand while talking with a customer, or how to hand over the pen at "closing." The revolution in selling had consequences beyond individual firms. The growth of systematic... View Details
Keywords: by Laura Linard
  • Web

HBS Alumni Conference: Accelerating Climate Solutions - Alumni

including a recent extension to the trading of carbon offsets. Iberdrola: Leading the Energy Revolution Faculty Presenters: Juan Alcacer , James J. Hill Professor of Business Administration This case discussion focuses on Iberdrola, the... View Details
  • 20 Oct 2008
  • Research & Ideas

The Seven Things That Surprise New CEOs

By significantly expanding our understanding of the dynamics of competition, Michael E. Porter's Harvard Business Review article "How Competitive Forces Shape Strategy" launched a business management revolution among academics... View Details
Keywords: by Michael E. Porter, Jay W. Lorsch & Nitin Nohria
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