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- All HBS Web (469)
- Faculty Publications (111)
Show Results For
- All HBS Web (469)
- Faculty Publications (111)
- 28 Oct 2009
- Lessons from the Classroom
HBS Begins Teaching Consumer Finance
MBA programs in America and the top five in Europe. While some offer banking courses, and others offer behavioral courses, none had a course that was specifically about consumer finance. Here at HBS, we have a rich set of finance... View Details
- 21 Feb 2017
- First Look
First Look at New Research: February 21
this product find a market and how does it fit into the bank’s product portfolio? The case investigates how Deutsche Bank manufactures and distributes its structured retail products and more broadly explores... View Details
Keywords: Carmen Nobel
- Fast Answer
FIELD Global Immersion Resources: Argentina
text-decoration:underline">The World Bank in Argentina News View Details
- 21 Jul 2015
- First Look
First Look: July 21, 2015
acquisitions of companies that were important providers of transaction software in the retail and hospitality industries. Now, in late November 2013, Nuti and his team were considering a third potential major acquisition: Digital Insight,... View Details
Keywords: Sean Silverthorne
- 20 Feb 2013
- News
Thanking Veterans Online
from fraud, yet simple enough for users to validate their status in a matter of seconds. Hall and Thompson's solution to this problem is Troop ID, a digital ID card that links an email address and password to a person's military credentials the way PayPal connects... View Details
- 01 Mar 2011
- First Look
First Look: March 1
Strategies of Multichannel Retailers Authors:Elie Ofek, Zsolt Katona, and Miklos Sarvary Publication:Marketing Science 30, no. 1 (January-February 2011) Abstract The Internet has increased the flexibility of retailers, allowing them to... View Details
Keywords: Sean Silverthorne
- 01 Jun 2011
- News
A Former Buyer Turns Designer
$900. Yaqub left an investment banking job in New York City in 2003 to attend HBS, where she unexpectedly changed her mind about returning to finance. “My favorite experience at HBS was the field study that four of us did for Neiman... View Details
- 17 Dec 2001
- Research & Ideas
Enterprising Women
people," said Cynthia Fisher (HBS MBA '90). In 1993, using her own capital, Fisher founded ViaCord, a business that allows customers to bank cord blood stem cells for possible future use in the treatment of cancer and autoimmune... View Details
Keywords: by Julia Hanna
- Profile
Juan Pablo Moncayo
to make decisions with conviction, but without all the necessary information." As he worked his way up at Goldman, from banking to private equity, HBS remained in the back of his mind. Finally, in 2013, JP realized "it was now... View Details
Keywords: Financial Services
- 01 Oct 2000
- News
Lydia M. Marshall: Gumption and Grace
former boss at Citicorp, her social worker mother, her physician grandfather, her husband -- she is also justifiably proud of her own accomplishments. After nine years in consumer banking at Citicorp, in 1985 Marshall was hired as a... View Details
Keywords: Susan Young
- 04 Sep 2018
- First Look
New Research and Ideas, September 4, 2018
the Largest Bank in the U.S.? When Jamie Dimon took over as CEO of JPMorgan Chase & Co. (JPMorgan Chase) in 2005, he reaffirmed the commitment to pursue a "universal bank" strategy—providing a full range of products and... View Details
Keywords: Dina Gerdeman
- 08 Dec 2015
- First Look
December 8, 2015
increased service quality competition lead to customer defection, and which customers are most likely to defect? Our empirical analysis of 82,235 customers exploits the varying competitive dynamics in 644 geographically isolated markets in which a nationwide View Details
Keywords: Sean Silverthorne
- 15 Mar 2016
- First Look
March 15, 2016
intelligent software for efficient order delivery, and a customer friendly online interface. Ocado's customer base had expanded beyond the wealthy to include middle-income consumers; even with a delivery charge, grocery shopping through Ocado was, in many cases, as... View Details
- 07 May 2013
- First Look
First Look: May 7
644 geographically isolated markets in which a nationwide retail bank conducted business over a five-year period. We find that customers defect at a higher rate from the incumbent following increased service... View Details
Keywords: Carmen Nobel
- 21 Mar 2014
- Blog Post
East Asia MBA Market Update
equity because firms typically grow talent internally and few actively recruit from MBA programs. In North America a common MBA career path for private equity is to spend two years in banking after college, work for two years in private... View Details
- 22 Feb 2022
- News
Launch Codes
Pak (MBA 2015) founding member and CMO at Blueland; Alumni track winner, 2019 Forget the Past Sebastian Monroy (MBA 2018) and I launched Zubale as a marketplace to connect independent contractors to consumer goods companies in need of merchandising help. And while we... View Details
- 23 Mar 2010
- First Look
First Look: March 23
(forthcoming) An abstract is unavailable at this time. Download the paper: http://www.people.hbs.edu/bvillalonga/VillalongaAmit_FM_Final.pdf Working Papers Banking Market Concentration and Consumer Credit Constraints: Evidence from the... View Details
Keywords: Martha Lagace
- 03 Nov 2015
- First Look
November 3, 2015
Complexity By: Célérier, Claire, and Boris Vallée Abstract—This paper investigates the rationale for issuing complex securities to retail investors. We focus on a large market of investment products targeted exclusively at households:... View Details
Keywords: Sean Silverthorne
- 29 Sep 2009
- First Look
First Look: September 29
distribution channels to alter customer interactions with the firm. Using a sample of retail banking customers observed over a 30-month period at a large U.S. bank, we test whether changes in service... View Details
Keywords: Martha Lagace
- 02 Nov 2020
- News
The First Five Years: Julianne White (MBA 2017)
job was in grocery retail and I knew the food space was where I wanted to be long-term. Food forms such a foundational part of life and I immediately found it meaningful to be part of the industry providing for people’s basic needs.” What... View Details