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  • 29 Feb 2024
  • HBS Case

Beyond Goals: David Beckham's Playbook for Mobilizing Star Talent

force for quite some time.” Beckham (right) and Authentic Brands CEO Jamie Salter (middle), pictured walking with Elberse, shared business insights with MBA students during a visit in October. (Image credit: Evgenia Eliseeva) Authentic... View Details
Keywords: by Avery Forman; Sports
  • 2013
  • Tool

Harvard Business Review's Go to Market Tools: Customer Lifetime Value

By: Thomas Steenburgh and Jill Avery
How much are your customers worth? Has your marketing budget been slashed? Need to figure out the best place to invest your time and effort to reach your growth target? HBR's Go to Market Tool helps calculate your customer's lifetime value, allowing you to prioritize... View Details
Keywords: Quantitative Analysis; Tools; Customer Lifetime Value; Customer Defection; CRM; Customer Relationship Management; Marketing; Marketing Strategy; Customer Focus and Relationships
Related

    BUSINESS ETHICS: WHAT EVERYONE NEEDS TO KNOW

    View Details

    • 28 Aug 2023
    • Research & Ideas

    How Workplace Wellness Programs Can Give Employees the Energy Boost They Need

    well-being offerings, only 23 percent of employees use them. The same pattern also applies to physical and financial well-being programs. Worse, many companies are wasting precious financial resources on ineffective programs. Meanwhile,... View Details
    Keywords: by Hise Gibson
    • December 8, 2022
    • Article

    What Companies Still Get Wrong about Layoffs

    By: Sandra J. Sucher and Marilyn Morgan Westner
    Research has long shown that layoffs have a detrimental effect on individuals and on corporate performance. The short-term cost savings provided by a layoff are often overshadowed by bad publicity, loss of knowledge, weakened engagement, higher voluntary turnover, and... View Details
    Keywords: Resignation and Termination; Employment; Selection and Staffing; Performance
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    • 15 Mar 2024
    • HBS Case

    Let's Talk: Why It's Time to Stop Avoiding Taboo Topics at Work

    been married for seven years, have had three kids, and thankfully I’m now ready to focus more on growing my career.” And if a woman becomes pregnant after receiving a job offer, Wing suggests she share the news, along with her continued... View Details
    Keywords: by Avery Forman
    • 13 Jul 2010
    • First Look

    First Look: July 13

    foreign market share therefore increased five-fold between 1997 and 2007. We construct and analyze a panel of Mexican bank financial data covering this period and find no evidence that foreign entry increases the availability of credit.... View Details
    Keywords: Martha Lagace
    • 01 Sep 2023
    • News

    Solving for Z

    With nearly 20 years of experience as a senior human resources executive, Matthew Breitfelder (MBA 2002) has seen a lot of change in the corporate talent space. But what’s happening now looks like a tectonic generational shift. From his perch as global head of human... View Details
    Keywords: Alexander Gelfand; Illustrations by Doug Chayka; Administration of Human Resource Programs; Government
    • November 1976 (Revised January 1984)
    • Case

    Norton Co.: Strategic Planning for Diversified Business Operations

    By: Francis Aguilar
    Describes an elaborate approach to strategic planning for diversified business operations. Includes the use of the BCG experience curve and growth share matrices and of PIMS profit-factor data. (Both sets of ideas are described in appendices to the case.) Also... View Details
    Keywords: Growth and Development Strategy; Strategic Planning; Diversification; Operations; Business Growth and Maturation; Business or Company Management; Resource Allocation
    Related
    • 30 Jan 2024
    • Research & Ideas

    ‘Intrinsic Joy’ Sparks Ideas Better than Cash

    People use crowdsourcing to solve problems, raise money, and share AI breakthroughs, the authors write. Open source software—such as the popular content management system WordPress or the operating system Linux—gives users free access to... View Details
    Keywords: by Rachel Layne; Technology
    • July 2010
    • Article

    Is a Higher Calling Enough? Incentives Effects in the Church

    By: Christopher Parsons, J. Hartzell and D. Yermack
    We study the compensation and productivity of more than 2,000 Methodist ministers in a 43‐year panel data set. The church appears to use pay‐for‐performance incentives for its clergy, as their compensation follows a sharing rule by which pastors receive approximately... View Details
    Keywords: Motivation and Incentives; Organizations; Religion; Performance Evaluation; Compensation and Benefits
    Related
    • 14 Sep 2021
    • Blog Post

    How to Support Your Employees’ Career Development

    be shared with your managerial team. Open Lines of Communication First and foremost, the career development conversation should not be reserved for the annual review. Instead, it should happen at regular intervals and involve the right... View Details
    Keywords: All Industries
    • 16 May 2023
    • HBS Case

    How KKR Got More by Giving Ownership to the Factory Floor: ‘My Kids Are Going to College!’

    workers like his father a share of the profits and get them to think like owners. The case studies, written by HBS Professor Dennis Campbell and assistant professor Ethan Rouen, describe the sea change in motivation that happens when... View Details
    Keywords: by Avery Forman
    • February 1991 (Revised June 1993)
    • Case

    Ross Perot and General Motors

    By: Jay W. Lorsch
    In December, 1986 the General Motors Board of Directors must decide whether to accept the buyout agreement between GM and Ross Perot, a director of GM and its largest stockholder. The agreement called for GM to purchase all of Perot's GM shares in exchange for his... View Details
    Keywords: Leveraged Buyouts; Mergers and Acquisitions; Stock Shares; Resignation and Termination; Business or Company Management; Agreements and Arrangements
    Related
    • 01 Feb 2011
    • First Look

    First Look: Feb. 1

    decomposition approach of Campbell and Vuolteenaho (2004) and Campbell, Polk, and Vuolteenaho (2010) to test for capital market integration and find robust evidence of increased capital market integration in the euro zone and, consequently, improved risk View Details
    • Forthcoming
    • Article

    Achieving Epilepsy Care for All: Ecosystem-Based Transformation

    By: Susanna Gallani, Bernice Martin Lee and Lidia M. V. R. Moura
    Epilepsy exemplifies many of the systemic challenges of modern health care— fragmented care delivery, inequitable access, financial strain, and so on. The current “system of systems” (SoS) structure of U.S. health care fosters siloed operations among its member systems... View Details
    Keywords: Healthcare Delivery; Epilepsy; Seizures; Health Care and Treatment; Health Disorders; Equality and Inequality; Framework; Service Delivery
    Related
    • 26 Apr 2023
    • In Practice

    Is AI Coming for Your Job?

    percent believe the technology will affect them personally. Harvard Business School faculty members share their thoughts below about how AI will reshape the workforce and the skills necessary to succeed in the years ahead. Joseph Fuller:... View Details
    Keywords: by Kristen Senz; Technology
    • 2021
    • Book

    Harvard Business Review Family Business Handbook: How to Build and Sustain a Successful, Enduring Enterprise

    By: Josh Baron and Rob Lachenauer
    Navigate the complex decisions and critical relationships necessary to create and sustain a healthy family business--and business family. Though "family business" may sound like it refers only to mom-and-pop shops, businesses owned by families are among the most... View Details
    Keywords: Family Business; Entrepreneurship; Family and Family Relationships; Outcome or Result; Business Model; Conflict and Resolution; Organizational Culture
    Related
    • October 2023 (Revised January 2024)
    • Case

    McDonald's Board of Directors (A)

    By: Lynn S. Paine and Will Hurwitz
    In October 2019, the McDonald’s Corporation board of directors, chaired by Enrique Hernandez, Jr., gathered to learn the results of their outside counsel’s investigation into the conduct of the CEO. On the surface, the iconic fast-food chain was thriving as growing... View Details
    Keywords: Board Of Directors; Board Chair; Board Decisions; Business Ethics; Corporate Boards; Fast Food; Franchising; Legal Aspects Of Business; Legal Battle; Legal Settlement; Misconduct; Regulation; Reorganization; Restaurant Industry; Sexual Harassment; Shareholders; Stakeholder Management; Strategy And Execution; Turnaround; Corporate Accountability; Corporate Governance; Culture; Executive Compensation; Leadership; Management; Ethics; Governing and Advisory Boards; Business and Stakeholder Relations; Food and Beverage Industry; Illinois; United States
    Related
    • December 2010 (Revised March 2015)
    • Case

    The Wright Brothers and Their Flying Machines

    By: Tom Nicholas and David Chen
    Wilbur (1867-1912) and Orville (1871-1948) Wright were fascinated by the mystery of flight and they built on the ideas of prominent earlier figures such as Octave Chanute (1832-1910) the French-born American who was influential in fostering the free exchange of ideas... View Details
    Keywords: Entrepreneurship; Business History; Technological Innovation; Patents; Knowledge Sharing; Air Transportation; Air Transportation Industry; Europe; United States
    Related