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Show Results For

  • All HBS Web  (575)
    • News  (104)
    • Research  (367)
    • Events  (2)
    • Multimedia  (1)
  • Faculty Publications  (192)
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  • 09 Nov 2009
  • Research & Ideas

Come Fly with Me: A History of Airline Leadership

century when various entrepreneurs competed for dominance. During this time, success was dependent on securing U.S. airmail contracts as well as on reliable and safe aircraft. Access to government officials, sources of capital, and... View Details
Keywords: by Sarah Jane Gilbert; Air Transportation
  • 09 Jan 2006
  • What Do You Think?

Should More Transparency Extend to Education for Management?

things, students argued that even voluntary disclosure would: (1) pressure everyone to disclose their grades, (2) lead to competitive behaviors injurious to the learning process in the classroom, and (3) place too much emphasis on one dimension of behavior whose... View Details
Keywords: by James Heskett; Education
  • 19 Nov 2012
  • Research & Ideas

LEED-ing by Example

tenants to pay the cost of utilities, which reduces a landlord's incentive to invest in LEED, or in other energy efficiency capital expenditures. However, government lessees are attractive to landlords because they come with predictable budgets and, therefore, View Details
Keywords: by Carmen Nobel; Construction; Real Estate; Energy; Utilities
  • 21 Jul 2003
  • Research & Ideas

Don’t Get Buried in Customer Data—Use It

To illustrate how Cisco uses these three layers, Cunningham cites a hypothetical example. Assume that for a given year, the average score for product reliability has slipped a bit. Drilling down to the bottom two layers of data, Cisco... View Details
Keywords: by Jean Ayers
  • 10 Apr 2012
  • First Look

First Look: April 10

decision of a portfolio manager, Andrew Fisher of LXE Capital, who is considering investing based on insights drawn from Recorded Future's software interface. The case asks students to grapple with a new source of investment data, to evaluate the View Details
Keywords: Carmen Nobel
  • 05 Jul 2016
  • First Look

July 5, 2016

Organizations can use elements of self-management in areas where the need for adaptability is high and traditional models where reliability is paramount. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51297 forthcoming... View Details
Keywords: Sean Silverthorne
  • 31 Aug 2009
  • Research & Ideas

Why Competition May Not Improve Credit Rating Agencies

professor of finance at Washington University in St. Louis, tested the potential problem of raters that compete for business favoring the issuers and providing less reliable ratings. Their HBS working paper "Reputation and... View Details
Keywords: by Martha Lagace; Financial Services
  • 30 Mar 2009
  • Research & Ideas

Professional Networks in China and America

deal with such cultural differences is critical for business success in China. Secondly, my research suggests that, in a Chinese business environment, the more well-connected a person is in a manager's professional network is, the more likely the manager is to trust... View Details
Keywords: by Sean Silverthorne
  • 07 Dec 1999
  • Research & Ideas

Henry Heinz and Brand Creation in the Late Nineteenth Century

were of better quality and more reliable than competing goods. He knew many people, including retailers, did not trust bottled food. Its taste was not consistent and it frequently spoiled. In 1870, he did not have a laboratory in which to... View Details
Keywords: by Nancy F. Koehn
  • 30 Sep 2014
  • First Look

First Look: September 30

This successful electronic medical record (EMR) company had grown thanks to its reliable software and responsive customer service. The company had achieved this growth without the help of any outside financing. The five co-founders of... View Details
Keywords: Sean Silverthorne
  • 08 Sep 2010
  • First Look

First Look: September 8, 2010

nature of willpower and are reliable predictors of economic outcomes in the adult. The implication is that one might, for example, be able to strengthen a "weak" child's ability to resist temptation, and in so doing offer... View Details
Keywords: Sean Silverthorne
  • 15 Sep 2008
  • Research & Ideas

The Coming Transformation of Social Enterprise

the landscape. Q: Another hot topic in the nonprofit world is the idea of creating a for-profit business to help underwrite the cost of operations. Is this the way to go to secure a reliable stream of funds? A: I don't think so. There's a... View Details
Keywords: by Roger Thompson
  • 06 Dec 2021
  • Research & Ideas

The Popular Stock Metric That Can Lead Investors Astray

investors identify value stocks,” Wang says. Why the metric isn’t working One reason the metric became less reliable over time? The transition to a knowledge-based economy, the researchers say. Corporate investments in intangible... View Details
Keywords: by Rachel Layne
  • 08 Aug 2017
  • First Look

First Look at Research and Ideas, August 8, 2017

hospitals and established reliability using interrater comparison. Using a factor analysis, we identified three themes of management competencies: management of unit culture, patient flow, and nursing. We constructed patient-level... View Details
Keywords: Sean Silverthorne
  • 13 Oct 2003
  • Research & Ideas

How to Pick Managers for Disruptive Growth

categories wrong.5 One problem with predicting future success from past success is that managers can succeed for reasons not of their own making. An alternative, circumstance-based theory articulated by Professor Morgan McCall can, in our view, serve as a much more... View Details
Keywords: by Michael Raynor
  • 27 Sep 2011
  • First Look

First Look: September 27

exist to measure teamwork. Few have demonstrated all of the psychometric properties recommended for use, and there is inconsistency in conceptualizations of teamwork. More research is needed to develop and refine measures of teamwork for View Details
Keywords: Sean Silverthorne
  • 14 Dec 2009
  • Research & Ideas

Can Entrepreneurs Drive People Movers to Success?

sending appropriate instructions. With modern IT, these tasks are far easier than in the past. Morgantown's system attracted early complaints for its cost and visual intrusion. But Morgantown's PRT stacks up well against decades of shuttle bus costs—particularly given... View Details
Keywords: by Martha Lagace; Transportation
  • 14 Jan 2015
  • Research & Ideas

Thriving in the Turbulence of Emerging Markets

through turbulence. In particular, she and her family emphasized maintaining strong capital equity structures to deal with currency volatility, seeking reliable local partners, and never forgetting long-term opportunities. "For managers... View Details
Keywords: by Geoffrey Jones; Manufacturing; Auto
  • 24 Feb 2015
  • First Look

First Look: February 24

through a vivid exploration of the political processes determining our system of accounting rules upon which depends our ability to reliably measure corporate profits in the economy. The book shows how some corporate interests, in the... View Details
Keywords: Sean Silverthorne
  • 23 Mar 2010
  • First Look

First Look: March 23

Effective self-policing is critical to contemporary regulatory designs that rely heavily on regulated entities to monitor and assure their own regulatory compliance. We investigate whether self-reporting, or the voluntary disclosure of legal violations, can View Details
Keywords: Martha Lagace
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