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- All HBS Web
(689)
- News (179)
- Research (326)
- Events (2)
- Multimedia (1)
- Faculty Publications (192)
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- 23 Oct 2018
- First Look
New Research and Ideas, October 23, 2018
organization’s Artistic Director. Silkroad had come of age, gaining international recognition for its uniquely global music, which blended musical traditions from across the world—especially Asia, the Middle East, Europe, and America. The... View Details
Keywords: Dina Gerdeman
- 02 Sep 2014
- First Look
First Look: September 2
contributions to product design, but the same cannot be said for services. Undoubtedly many examples of outstanding service design exist, and we will mention some later in this work. But recognition of service design as a discipline, as a... View Details
Keywords: Sean Silverthorne
- 13 Feb 2018
- First Look
New Research and Ideas, February 13, 2018
situation, especially §230 of the Communications Decency Act (CDA), a 1996 law largely meant to protect online platforms from defamation lawsuits. The CDA has been stretched beyond recognition to prevent all manner of prudent regulation.... View Details
Keywords: Sean Silverthorne
- 12 Aug 2002
- Op-Ed
Using Big Business to Fight Poverty
standards. Today, however, a new determination has emerged to deal with what one UN panel has called the "pre-eminent moral and humanitarian challenge of our age." This new resolve may be motivated partly by compassion. But it also reflects a growing View Details
Keywords: by George C. Lodge
- November 2004 (Revised September 2019)
- Background Note
The U.S. Health Club Industry in 2004
By: John R. Wells, Gabriel Ellsworth and Benjamin Weinstock
In 2004, the $16.8 billion U.S. health club industry continued its strong record of growth. There were almost 27,000 health clubs in the United States, up from 6,700 two decades earlier, and these clubs claimed 41 million members, over 14% of the U.S. population.... View Details
Keywords: Health Clubs; Fitness; Gyms; Chain; Weight Loss; Obesity; Exercise; Personal Training; Bally Total Fitness; 24 Hour Fitness; YMCA; Gold's Gym; Curves; Franchise; Franchising; Subscription; Promotional Sales; Promotions; Fixed Costs; Body; Accrual Accounting; Revenue Recognition; Buildings and Facilities; Business Growth and Maturation; Business Model; For-Profit Firms; Trends; Customers; Demographics; Age; Income; Private Equity; Financing and Loans; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Health; Nutrition; Business History; Employees; Retention; Human Capital; Working Conditions; Contracts; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Markets; Demand and Consumers; Supply and Industry; Industry Growth; Industry Structures; Operations; Service Operations; Franchise Ownership; Private Ownership; Public Ownership; Problems and Challenges; Sales; Salesforce Management; Situation or Environment; Opportunities; Nonprofit Organizations; Welfare; Sports; Strategy; Business Strategy; Competition; Competitive Strategy; Consolidation; Corporate Strategy; Customization and Personalization; Expansion; Segmentation; Hardware; Health Industry; United States
Wells, John R., Gabriel Ellsworth, and Benjamin Weinstock. "The U.S. Health Club Industry in 2004." Harvard Business School Background Note 705-445, November 2004. (Revised September 2019.)
- 30 Jun 2020
- Book
Capitalism Is More at Risk Than Ever
local managers’ recognition that a cardiac pacemaker from the US was simply too expensive. They imagined how far cheaper technology could accomplish the task. That was the basis for a decision to invest in such a product that opened up... View Details
Keywords: by Martha Lagace
- 29 Jan 2019
- First Look
New Research and Ideas, January 29, 2019
misreported due to a series of failures to check manual accounting processes. The situation has been escalated to Vodafone’s audit committee, which expects Colao and his team to act drastically. In the second case, 7 million have been misreported through deferred View Details
Keywords: Dina Gerdeman
- October 2016 (Revised January 2017)
- Supplement
Bally Total Fitness (B): The Fall, 2005–2016
By: John R. Wells and Gabriel Ellsworth
By many measures the largest health-club chain in the United States in the early 2000s, Bally Total Fitness sold most of its remaining fitness clubs to 24 Hour Fitness in 2014 and disappeared from the industry top 100 rankings. After Bally was bedeviled by accounting... View Details
Keywords: Bally Total Fitness; Accounting; Accounting Audits; Accrual Accounting; Business Earnings; Revenue Recognition; Financial Statements; Acquisition; Business Exit or Shutdown; For-Profit Firms; Crime and Corruption; Borrowing and Debt; Capital; Capital Structure; Cash; Cash Flow; Public Equity; Financial Condition; Insolvency and Bankruptcy; Financing and Loans; Investment Activism; Profit; Revenue; Geographic Scope; Business History; Executive Compensation; Resignation and Termination; Annual Reports; Contracts; Lawsuits and Litigation; Business or Company Management; Marketing; Market Entry and Exit; Private Ownership; Public Ownership; Problems and Challenges; Strategy; Business Strategy; Competition; Corporate Strategy; Health Industry; Accounting Industry; United States; Illinois; Chicago
Wells, John R., and Gabriel Ellsworth. "Bally Total Fitness (B): The Fall, 2005–2016." Harvard Business School Supplement 717-422, October 2016. (Revised January 2017.)
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
suppliers. By elevating strategic objectives and measures for superior supplier relationships to the company's Balanced Scorecard, employees come to understand the value of forging strategic relationships with their key suppliers. This View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 16 Dec 2002
- Research & Ideas
Mentoring—Using the Voice of Experience
the recognition that no matter how much technology we have, how many PowerPoint slides we have, how many knowledge management systems we have, the fact of the matter is that people learn from experience. Simulation probably helps, but... View Details
Keywords: by Sean Silverthorne
- 14 Dec 2011
- Research & Ideas
The New Measures for Improving Nonprofit Performance
challenges I've found is that not enough attention is paid to rewarding and encouraging management. In the private sector, you're rewarded significantly for being a good executive manager. Your perks are tied to that. In the nonprofit world, you don't see that same... View Details
Keywords: by Julia Hanna
- 17 Jan 2012
- First Look
First Look: January 17
Fable? Authors:Pierre Azoulay, Toby Stuart, and Yanbo Wang Abstract In a market context, a status effect occurs when actors are accorded differential recognition for their efforts depending on their location in a status ordering, holding... View Details
Keywords: Sean Silverthorne
- 05 Aug 2008
- First Look
First Look: August 5, 2008
Growth within the EU has been sluggish, with high unemployment and low investment in R&D. The EU has launched a set of reforms to create a "single passport" system of mutual recognition within the EU for capital, services,... View Details
Keywords: Martha Lagace
- 09 Apr 2019
- First Look
New Research and Ideas, April 9, 2019
over time provided technical and symbolic resources needed to feed the resilience of the industry. Such exchanges were facilitated through an eventual recognition of shared superordinate values, as well as mechanisms of tradition... View Details
Keywords: Dina Gerdeman
- 30 Jan 2018
- First Look
January 30, 2018
largely meant to protect online platforms from defamation lawsuits. The CDA has been stretched beyond recognition to prevent all manner of prudent regulation. We offer specific suggestions to correct this misinterpretation to assure that... View Details
Keywords: Sean Silverthorne
- 17 Jan 2017
- First Look
First Look at New Research: January 17
Through Social Media: Passable Trust and the Paradox of Non-work Interactions By: Neeley, Tsedal, and Paul Leonardi Abstract—Despite the recognition that knowledge sharing among employees is necessary to enact knowledge strategy, little... View Details
Keywords: Sean Silverthorne
- 29 Apr 2014
- First Look
First Look: April 29
not focused on them. In this paper we argue for greater recognition of repositioning costs, provide a repositioning cost typology, and demonstrate the fertility of this approach with a simple model of inter-firm competitive interaction in... View Details
Keywords: Sean Silverthorne
- 10 Jan 2005
- Research & Ideas
Motivation and the Cross-Sector Alliance
have derived one from our examinations of cross-sector collaborations in the Americas. A basic element is the recognition that there can exist a wide range of motivations across the partners and a mix of motivations for each partner. We... View Details