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Show Results For
- All HBS Web
(1,070)
- News (272)
- Research (607)
- Events (5)
- Multimedia (8)
- Faculty Publications (332)
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- 11 Aug 2008
- Research & Ideas
Strategy Execution and the Balanced Scorecard
a company? A: The OSM is analogous to a military general's chief of staff. The general is responsible and accountable for developing the strategy to win wars and battles. But a general almost always has a chief-of-staff, often several View Details
Keywords: by Martha Lagace
- 28 May 2020
- Research & Ideas
Coronavirus Could Create a 'Bankruptcy Pandemic'
challenged (so-called “Section 363 sales”); and obtain new debt financing that ranks on par with or ahead of the firm’s existing debts (“debtor-in-possession” or “DIP” financing, covered by Section 364 of the Bankruptcy Code). And Chapter... View Details
- 22 Oct 2007
- Research & Ideas
Bringing ‘Lean’ Principles to Service Industries
order of tasks. A complementary tool, the SCE (system complexity estimator), ranks a software module based on its complexity and compares its actual architecture with its ideal (simplest) architecture in order to learn where a team might... View Details
- 01 Apr 2013
- Research & Ideas
First Minutes are Critical in New-Employee Orientation
the new call agents completed an exercise ranking the individual strengths they would exhibit if stranded on a life raft at sea; they also spent time considering how their responses might differ from their colleagues'. Then, the agents... View Details
- February 2011
- Case
Jamie Turner at MLI, Inc.
By: John J. Gabarro and Colleen Kaftan
The case describes the evolution of an interpersonal mismatch between a previously successful manager, Jamie Turner, and his new boss, Pat Cardullo. Turner, a 32-year-old MBA graduate, has been recruited by Cardullo to be vice president of marketing and sales at Modern... View Details
Keywords: Communication; Interpersonal Relations; Superior ＆ Subordinate; Micro Organizational Behavior; Performance Management; Personal Strategy ＆ Style; Management Style; Conflict Management; Interpersonal Communication; Employee Relationship Management; Rank and Position; Performance; Communication Strategy; Personal Development and Career; Acquisition; Distribution Industry; Consumer Products Industry; San Diego; Chicago
Gabarro, John J., and Colleen Kaftan. "Jamie Turner at MLI, Inc." Harvard Business School Brief Case 114-254, February 2011.
- September 2006 (Revised March 2010)
- Case
Teva Pharmaceutical Industries, Ltd
By: Tarun Khanna, Krishna G. Palepu and Claudine Deborah Madras
How do companies develop a strategy that is both low-cost and differentiated without becoming squeezed in the middle? Describes how Teva, Israel's first and largest multinational, achieved its globally dominant position in generic pharmaceuticals, an industry that has... View Details
Keywords: Multinational Firms and Management; Emerging Markets; Rank and Position; Competitive Strategy; Pharmaceutical Industry; India; Israel
Khanna, Tarun, Krishna G. Palepu, and Claudine Deborah Madras. "Teva Pharmaceutical Industries, Ltd." Harvard Business School Case 707-441, September 2006. (Revised March 2010.)
- 01 Mar 2021
- Research & Ideas
How Systemic Racism Can Threaten National Security
data and US Census figures. The authors found that Black men from counties that ranked in the 25th percentile of the discrimination index were 90 percent more willing to volunteer than men from counties in the 75th percentile, where... View Details
Keywords: by Rachel Layne
- 28 Nov 2005
- Research & Ideas
Unilever: Transformation and Tradition
people in the higher ranks of Unilever, yet compared to most companies, Unilever was distinguished worldwide by competent and professional management. The challenge was to translate these strengths into a competitive performance that... View Details
- 30 Nov 2022
- Research & Ideas
Recruiters: Highlight Your Company’s Diversity, Not Just Perks and Pay
received an additional piece of information: a numerical ranking of the company’s workforce diversity. Zippia calculated a company’s “diversity score,” ranging from 1 to 10, based on a variety of data, including gender, race, education,... View Details
Keywords: by Sean Silverthorne
- 31 Aug 2020
- What Do You Think?
Why Don’t More Organizations Understand the Power of Diversity and Inclusion?
in the ranks that diversity and inclusion are in the best interest of the entire organization. The question posed—Why don’t more organizations understand the power of diversity and inclusion?—may have gotten ahead of the research to date.... View Details
Keywords: by James Heskett
- 08 Oct 2018
- Research & Ideas
Knowing What Your Boss Earns Can Make You Work Harder
clocked 0.15 percent more hours. But the employees’ extra effort diminished as the difference in rank between employee and manager widened. In some cases, “We were looking at how employees responded to managers who were five promotions... View Details
Keywords: by Rachel Layne
- 16 Sep 2019
- Research & Ideas
Crowdsourcing Is Helping Hollywood Reduce the Risk of Movie-Making
Since then, the list has snowballed into an annual list compiled by an invite-only group of some 250 or 300 producers, script readers, and other film executives, who each nominate 10 scripts. The list’s creator then ranks the films by... View Details
- 14 Apr 2022
- Op-Ed
Let’s Move Forward from COVID—Without Forgetting What We’ve Learned
lecturer in the Technology and Operations Management Unit at Harvard Business School. MaShon Wilson is a technology operations leader and former management consultant, specializing in growth strategy and operational efficiency. Gibson and Wilson both served as officers... View Details
Keywords: by Hise O. Gibson and MaShon Wilson
- 08 Aug 2005
- Research & Ideas
A Balanced Scorecard Approach To Measure Customer Profitability
expecting that the margin from a comprehensive set of services will transform the customer into a profitable relationship. Figure 1 shows how one insurance company managed its customer relationships once it understood its full costs of serving them. It View Details
Keywords: by Robert S. Kaplan
- 26 Mar 2018
- Research & Ideas
To Motivate Employees, Give an Unexpected Bonus (or Penalty)
perceptions in a real-world scenario involving an anonymous Chinese company that operates in printing processes. The company, which Cai found while she was home in China on winter break, runs a tournament-style reward scheme for departments, with each View Details
- May 2008
- Teaching Note
Thomas Green: Power, Office Politics, and a Career in Crisis (Brief Case)
By: W. Earl Sasser Jr. and Heather Beckham
Teaching Note for 2095. View Details
- 31 Oct 2011
- Research & Ideas
The Most Powerful Workplace Motivator
publishes various "top 10" lists in numerous fields, ranked according to how many times the paper has been viewed, downloaded, or cited elsewhere on SSRN. Some scholars paid a lot of attention to the reported download counts of their... View Details
Keywords: by Carmen Nobel
- 01 Dec 2014
- Research & Ideas
The Big Influence of Small Countries in the United Nations Secretariat
their high rankings for education and low rankings for corruption. "The mandate of the UN on staffing is supposed to rest on three things: competence, integrity, and the third being national... View Details
Keywords: by Michael Blanding
- February 1992 (Revised March 1995)
- Case
Amelia Rogers at Tassani Communications (A)
By: Linda A. Hill
Describes a conflict that has arisen between an account manager and a creative director at Tassani Communications, a Chicago-based advertising agency which is making the transition from entrepreneurial to professional management. The client, the marketing director of a... View Details
Keywords: Rank and Position; Conflict Management; Change Management; Entrepreneurship; Practice; Behavior; Creativity; Problems and Challenges; Advertising Industry; Chicago
Hill, Linda A. "Amelia Rogers at Tassani Communications (A)." Harvard Business School Case 492-034, February 1992. (Revised March 1995.)
- 03 Oct 2005
- Research & Ideas
The Box Office Power of Stars
to measure star power. When I looked closely at the data used in my study, I found that rankings of stars based on their past box-office performance can change dramatically over the course of just a few years. Star power is a highly... View Details