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- All HBS Web (678)
- Faculty Publications (145)
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- 02 Dec 2019
- What Do You Think?
How Does a Company like Boeing Respond to Intense Competitive Pressure?
schedules, and even safety, something has to be done. When combined with a loss of “voice” at lower levels in the organization, it can be lethal. In the view of some observers, that’s what happened recently at Boeing. The Boeing example A whistleblower complaint blamed... View Details
- 25 Aug 2003
- Research & Ideas
Studying Japan from the Inside
choose one. But if I have to choose one, I would say I enjoyed the case on Nissan Motor, the auto manufacturer that had been turned around by Carlos Ghosn. Ghosn was sent from Renault, the French auto company, which acquired management View Details
Keywords: by Cynthia Churchwell
- 11 Nov 2014
- First Look
First Look: November 11
demonstrates that when employees can see their customers, the beneficiaries of their efforts, the quality and efficiency of the service they deliver can actually improve. Studies in food service show how revealing customers to employees... View Details
Keywords: Sean Silverthorne
- 15 Nov 2004
- Research & Ideas
Solving the Health Care Conundrum
Olmsted Teisberg. Key Learnings 1. The U.S. health care system is a paradox in that it has competition yet fails to deliver improving value. Competition has been shown to be an incredibly powerful force in driving increased quality and... View Details
- 27 Aug 2013
- First Look
First Look: August 27
outcomes while controlling for the endogenous matching of projects and organizational forms. Solo firm leases are less profitable than alliance leases because alliance members combine their information and expertise. Publisher's link:... View Details
Keywords: Sean Silverthorne
- 18 Nov 2014
- First Look
First Look: November 18
offer a structural approach to answering this question, allowing for (1) reviewers to vary in stringency and accuracy, (2) reviewers to be influenced by existing reviews, and (3) product quality to change over time. Applying this approach... View Details
Keywords: Sean Silverthorne
- 13 Oct 2010
- First Look
First Look: October 13, 2010
degree of coordination required in the relationship, and that the effect of dispute approach on resolution costs is moderated by the degree of power asymmetry between the parties. Thus, even after controlling for various attributes of the... View Details
Keywords: Sean Silverthorne
- 17 Aug 2015
- Research & Ideas
Who is Boss in the Sharing Economy?
types of decisions that affect the joint payoffs of the firm and the professionals: nontransferable and transferable. Nontransferable decisions are always completely controlled by the professionals (e.g., how friendly to be to customers)... View Details
- 12 Feb 2008
- First Look
First Look: February 12, 2007
but all share a belief in the importance of understanding change over time. Publisher's site: http://www.oup.com/us/catalog/general/subject/Business/History/ The Effect of Macro Information Environment Change on the Quality of Management... View Details
Keywords: Martha Lagace
- 04 Apr 2008
- What Do You Think?
Who Owns Intellectual Property?
individuals, can borrow and adapt." That belief, they maintain, will require that some companies, in their own best interests, relinquish control over brands and "be more generous" with consumers. In other words, they take... View Details
Keywords: by Jim Heskett
- 24 Feb 2014
- Research & Ideas
Uncovering Racial Discrimination in the ‘Sharing Economy’
would not stay here at any price" to "This is an extremely nice apartment; I would stay here even if it were a lot more expensive than a nice hotel room." With these ratings, the researchers controlled for apartment/room View Details
- 21 Mar 2011
- Research & Ideas
Are We Thinking Too Little, or Too Much?
inducing people into believing they can expertly control the ball will affect the way they perceive themselves as business influencers. In fact, Norton spends most of his time thinking about thinking. So it's somewhat ironic that his... View Details
Keywords: by Carmen Nobel
- 30 Dec 2013
- Research & Ideas
Most Popular Articles of 2013
productivity and quality of care can be increased by uncovering organizational factors associated with operational failures so that hospitals can reduce the frequency with which these failures occur. Research by Anita L. Tucker and... View Details
Keywords: by Staff
- 27 Feb 2006
- Research & Ideas
Corporate Values and Employee Cynicism
providing quality care and access while controlling costs. Many businesses are also incorporating employee-centered values and socially responsible values into their core missions; these can appeal strongly... View Details
Keywords: by Martha Lagace
- 12 Dec 2017
- First Look
New Research and Ideas, December 12, 2017
contextual features influence the expression of these needs, sustaining or undermining the positive emotional experiences that fuel work engagement. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53578 December 2017 Mayo Clinic Proceedings:... View Details
Keywords: Sean Silverthorne
- 09 Jul 2018
- Research & Ideas
Overcoming the Challenges of Selling Brand New Technology (Hey, Need a 3-D Printer?)
company’s profits and cash flow. In addition, the founders worried that Amazon might cannibalize sales from its own website. In the end, Formlabs co-founder Max Lobovsky decided that control was more important than speed or ease. The... View Details
- 14 Jul 2009
- First Look
First Look: July 14
http://www.hbs.edu/research/pdf/09-148.pdf PublicationsOpen to Negotiation: Phenomenological Assumptions and Knowledge Dissemination Authors:Corinne Bendersky and Kathleen L. McGinn Publication:Organization Science (forthcoming) Abstract Phenomenological... View Details
Keywords: Martha Lagace
- 16 May 2017
- First Look
First Look at New Ideas and Research, May 16
sharing system recording employees’ creative work—a control system often used to promote local experimentation—on the quality of creative work, job engagement, and financial performance. While, on average,... View Details
Keywords: Re: Multiple Faculty
- 06 Mar 2007
- First Look
First Look: March 6, 2007
repertoire of personal qualities, including qualities that run counter to conventionally masculine scripts. Our findings point to the mutability of masculine identity as a social status achievement and to how organizations can disrupt... View Details
Keywords: Martha Lagace
- 03 Jan 2016
- Research & Ideas
NFL Black Monday: How Much Do Coaches Really Matter?
of managerial ability (measured by the head coach’s prior coaching record) and resource quality (measured by the number of MVP, Pro Bowl, and all-conference players on a team), with resource synchronization as an intervening variable of... View Details