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      • Faculty Publications  (352)

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      • May 1999
      • Case

      The Saga of Prince Jefri and KPMG (A): Mystery of the Missing Billions

      By: Ashish Nanda
      Accounting and law firms around the globe are following with great interest the progress through British courts of a lawsuit. Those familiar with the suit, filed by Prince Jefri of Brunei against the professional service firm KPMG Peat Marwick, remark that its judgment... View Details
      Keywords: Conflict of Interests; Service Industry
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      Nanda, Ashish. "The Saga of Prince Jefri and KPMG (A): Mystery of the Missing Billions." Harvard Business School Case 899-266, May 1999.
      • December 1998 (Revised August 2004)
      • Case

      Major League Soccer--1996-1998: Now, Later...Never?

      By: Stephen A. Greyser and Kirk A. Goldman
      Major League Soccer (MLS) has entered the U.S. "big league" sports arena. This case reviews its first several years. Students must determine the basic business model of MLS in the context of changes in the fan acceptance of soccer in the United States. A comparison... View Details
      Keywords: Business Model; Success; Performance Evaluation; Sports; Sports Industry; United States
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      Greyser, Stephen A., and Kirk A. Goldman. "Major League Soccer--1996-1998: Now, Later...Never?" Harvard Business School Case 599-023, December 1998. (Revised August 2004.)
      • 1998
      • Working Paper

      Social Enterprise Series No. 5: Partnering for Progress

      By: James E. Austin
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      Austin, James E. "Social Enterprise Series No. 5: Partnering for Progress." Harvard Business School Working Paper, No. 99-051, October 1998.
      • Fall 1997
      • Article

      Little Machines in Their Gardens: A History of School Gardens in America, 1891 to 1920

      By: Brian Trelstad
      “Little Machines in their Gardens: A History of School Gardens in America, 1891 to 1920” explores the rise and decline of the school garden movement in the United States. The paper first documents the early history of the gardens and establishes them as a national... View Details
      Keywords: School Garden Movement; United States
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      Trelstad, Brian. "Little Machines in Their Gardens: A History of School Gardens in America, 1891 to 1920." Landscape Journal 16, no. 2 (Fall 1997): 161–173.
      • August 1997 (Revised September 1997)
      • Case

      Hewlett-Packard's Santa Rosa Systems Division (A4): Progress on a Journey

      By: Michael Beer and Gregory C. Rogers
      Supplements the (A) case. View Details
      Keywords: Information Technology Industry
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      Beer, Michael, and Gregory C. Rogers. "Hewlett-Packard's Santa Rosa Systems Division (A4): Progress on a Journey." Harvard Business School Case 498-015, August 1997. (Revised September 1997.)
      • May 1997 (Revised May 1998)
      • Case

      Progressive Corporation

      By: Michael E. Porter and Nicolaj Siggelkow
      Progressive is a leader in providing nonstandard (high-risk) automobile insurance to drivers across America, with a long record of extraordinary profitability. Progressive is facing a challenge in its segment from Allstate, the industry leader, and must decide how to... View Details
      Keywords: Insurance; Business or Company Management; Growth and Development Strategy; Growth Management; Planning; Business Strategy; Competition; Competitive Strategy; Auto Industry; Insurance Industry; United States
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      Porter, Michael E., and Nicolaj Siggelkow. "Progressive Corporation." Harvard Business School Case 797-109, May 1997. (Revised May 1998.)
      • October 1996 (Revised May 2001)
      • Case

      Cantuga Farmworkers Clinic (A)

      By: James E. Austin and Catherine Overholt
      The board of directors of a rural health clinic fires its executive director. The case elaborates the evolution and progress of the clinic under this director during a period of growth and a changing health care environment. Factors contributing to and questioning the... View Details
      Keywords: Health Care and Treatment; Resignation and Termination; Managerial Roles; Organizational Change and Adaptation; Performance Evaluation; Problems and Challenges; Rank and Position; Social Enterprise; Health Industry
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      Austin, James E., and Catherine Overholt. "Cantuga Farmworkers Clinic (A)." Harvard Business School Case 797-041, October 1996. (Revised May 2001.)
      • April 1996 (Revised November 1996)
      • Case

      Cleveland Turnaround (A, The: Responding to the Crisis (1978-1988)

      By: James E. Austin and Andrea L Strimling
      Traces the Cleveland community's efforts to move the city from economic, social, and political crisis in the late 1970s into revitalization and progress in the 1980s and 1990s. Special attention is given to the role of business leaders and the public-private... View Details
      Keywords: Transition; Business Cycles; Business and Community Relations; Financial Crisis; Cleveland
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      Austin, James E., and Andrea L Strimling. "Cleveland Turnaround (A, The: Responding to the Crisis (1978-1988)." Harvard Business School Case 796-151, April 1996. (Revised November 1996.)
      • April 1996 (Revised April 1998)
      • Case

      Cleveland Turnaround (B), The: Building on Progress (1989-1996)

      By: James E. Austin and Andrea L Strimling
      Traces the Cleveland community's efforts to move the city from economic, social, and political crisis in the late 1970s into revitalization and progress in the 1980s and 1990s. Special attention is given to the role of business leaders and the public-private... View Details
      Keywords: Leading Change; Economic Growth; Business and Community Relations; Financial Crisis; Cleveland
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      Austin, James E., and Andrea L Strimling. "Cleveland Turnaround (B), The: Building on Progress (1989-1996)." Harvard Business School Case 796-152, April 1996. (Revised April 1998.)
      • April 1996 (Revised June 1996)
      • Background Note

      Cleveland Turnaround (C), The: Facts and Figures

      By: James E. Austin and Jaan Elias
      Traces the Cleveland community's efforts to move the city from economic, social, and political crisis in the late 1970s into revitalization and progress in the 1980s and 1990s. Special attention is given to the role of business leaders and the public-private... View Details
      Keywords: Leading Change; Analytics and Data Science; Economic Growth; Business and Community Relations; Cleveland
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      Austin, James E., and Jaan Elias. "Cleveland Turnaround (C), The: Facts and Figures." Harvard Business School Background Note 796-153, April 1996. (Revised June 1996.)
      • April 1996 (Revised June 1996)
      • Case

      Cleveland Turnaround (D), The: Challenges for the Future

      By: James E. Austin and Jaan Elias
      Traces the Cleveland community's efforts to move the city from economic, social, and political crisis in the late 1970s into revitalization and progress in the 1980s and 1990s. Special attention is given to the role of business leaders and the public-private... View Details
      Keywords: Leading Change; Economic Growth; Business and Community Relations; Planning; Cleveland
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      Austin, James E., and Jaan Elias. "Cleveland Turnaround (D), The: Challenges for the Future." Harvard Business School Case 796-154, April 1996. (Revised June 1996.)
      • February 1996
      • Case

      CIGNA Property and Casualty Reengineering (B)

      By: Richard L. Nolan, Donna B. Stoddard, Chiara Francalanci and Elise C Martin
      In 1993 CIGNA Property and Casualty embarked on a full transformation effort under a new leadership team headed by Gerry Isom. This case presents progress through September 1995. View Details
      Keywords: Transformation; Corporate Entrepreneurship; Human Resources; Leading Change; Organizational Design; Groups and Teams
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      Nolan, Richard L., Donna B. Stoddard, Chiara Francalanci, and Elise C Martin. "CIGNA Property and Casualty Reengineering (B)." Harvard Business School Case 196-014, February 1996.
      • 1996
      • Article

      Technical Progress and Co-Invention in Computing and in the Use of Computers

      By: Timothy Bresnahan and Shane Greenstein
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      Bresnahan, Timothy, and Shane Greenstein. "Technical Progress and Co-Invention in Computing and in the Use of Computers." Brookings Papers on Economic Activity. Microeconomics (1996): 1–78.
      • August 1995 (Revised August 1995)
      • Case

      CIGNA Property and Casualty Reengineering (A)

      By: Richard L. Nolan, Donna B. Stoddard, Chiara Francalanci and Elise C Martin
      Reengineering was introduced at CIGNA Corp. in 1988. CIGNA entered a second wave reengineering effort through a major project at CIGNA P&C, one of CIGNA's larger businesses. P&C was in financial crisis and as a result brought in a new executive team in 1991 to head the... View Details
      Keywords: Transformation; Cost vs Benefits; Design; Growth and Development; Analytics and Data Science; Growth and Development Strategy; Balanced Scorecard; Financial Crisis; Crisis Management; Projects; Information Technology; Insurance Industry
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      Nolan, Richard L., Donna B. Stoddard, Chiara Francalanci, and Elise C Martin. "CIGNA Property and Casualty Reengineering (A)." Harvard Business School Case 196-059, August 1995. (Revised August 1995.)
      • summer 1994
      • Article

      Kindling a Flame under Federalism: Progressive Reformers, Corporate Elites, and the Phosphorous Match Campaign of 1909-12

      By: David A. Moss
      Keywords: Government and Politics; History
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      Moss, David A. "Kindling a Flame under Federalism: Progressive Reformers, Corporate Elites, and the Phosphorous Match Campaign of 1909-12." Business History Review 68, no. 2 (summer 1994): 244–275.
      • June 1994 (Revised March 1995)
      • Supplement

      Swissair's Alliances (B)--1991-94

      By: David B. Yoffie
      Updates the company's progress in increasing cooperation with its partners in the European Quality Alliance and Global Excellence Alliance. A rewritten version of an earlier supplement. View Details
      Keywords: Partners and Partnerships; Alliances; Globalization; Air Transportation Industry
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      Yoffie, David B. "Swissair's Alliances (B)--1991-94." Harvard Business School Supplement 794-153, June 1994. (Revised March 1995.)
      • May 1994 (Revised October 1994)
      • Case

      Motorola Corp.: The View from the CEO Office

      By: Shoshana Zuboff and Janis Lee Gogan
      Motorola, a leader in semiconductors and telecommunications, embarked on an ambitious program of renewal beginning in the early 1980s, leading to dramatic improvements in the company's quality, cycle time, and growth. Much of this progress was attributed to a major... View Details
      Keywords: Competency and Skills; Leading Change; Management Analysis, Tools, and Techniques; Managerial Roles; Organizational Change and Adaptation; Organizational Structure; Corporate Strategy; Telecommunications Industry
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      Zuboff, Shoshana, and Janis Lee Gogan. "Motorola Corp.: The View from the CEO Office." Harvard Business School Case 494-140, May 1994. (Revised October 1994.)
      • September 1992
      • Case

      Vintage Directions, Inc.

      By: Howard H. Stevenson
      Focuses on the problem of determining whether to continue with a start-up after the first market test. The company has seen product success but is far from break-even and needs additional financing. Focuses on opportunity analysis and the use of market data to assess... View Details
      Keywords: Product Launch; Product Marketing; Marketing Strategy; Forecasting and Prediction; Corporate Entrepreneurship; Business Startups; Business or Company Management
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      Stevenson, Howard H. "Vintage Directions, Inc." Harvard Business School Case 393-043, September 1992.
      • September 1992 (Revised May 1995)
      • Case

      Progressive Corporation Transportation Group (A)

      By: James L. Heskett
      Keywords: Insurance Industry
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      Heskett, James L. "Progressive Corporation Transportation Group (A)." Harvard Business School Case 693-033, September 1992. (Revised May 1995.)
      • September 1992
      • Supplement

      Progressive Corporation Transportation Group (C)

      By: James L. Heskett
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      Heskett, James L. "Progressive Corporation Transportation Group (C)." Harvard Business School Supplement 693-037, September 1992.
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