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  • 08 May 2007
  • First Look

First Look: May 8, 2007

perceptions, emotions, and motivation levels—on several dimensions of performance. People perform better when their workday experiences include more positive emotions, stronger intrinsic motivation (passion for the work), and more favorable View Details
Keywords: Martha Lagace
  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

PublicationsFinding Your True North: A Personal Guide Authors:Bill George, Andrew McLean, and Nick Craig Publication:San Francisco: Jossey-Bass, 2008 Abstract Based on Bill George's bestselling book True North, this View Details
Keywords: Martha Lagace
  • August 2022
  • Supplement

Atlanta Ransomware Attack (B)

By: Amit Goldenberg and Julian Zlatev
This case describes the March 2018 Ransomware attack on the information technology (IT) systems of the city of Atlanta and the response by Mayor Keisha Lance Bottoms and her administration. The case includes a brief background on Bottoms and her young administration at... View Details
Keywords: Crime and Corruption; Decision Making; Cost vs Benefits; Decision Choices and Conditions; Decisions; Ethics; Values and Beliefs; Government and Politics; Government Administration; Information Technology; Cybersecurity; Information Management; Leadership; Management; Crisis Management; Management Teams; Negotiation; Risk and Uncertainty; Social Psychology; Perception; Personal Characteristics; Perspective; Power and Influence; Society; Public Administration Industry; United States; Atlanta; Georgia (state, US)
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  • 13 Jan 2009
  • First Look

First Look: January 13, 2009

Negotiating Business in China: A Questionnaire Authors:James K. Sebenius and Cheng (Jason) Qian Abstract Cultural differences can affect negotiations in many ways, from influencing the basic motivations and perceptions of the players to... View Details
Keywords: Martha Lagace
  • 01 Jun 2022
  • News

Blissful Thinking

who are working there, it’s not just a job. When you’re rewarded by somebody who knows you as a person and builds you up, it’s not just a job anymore; it’s a bunch of relationships. If we don’t understand that, then all we’re doing is... View Details
Keywords: Dan Morrell; illustration by Dan Winters
  • 05 Aug 2008
  • First Look

First Look: August 5, 2008

Authors:Sharon Horsky, Steven C. Michael, and Alvin J. Silk Abstract The common perception appears to be that vertical integration of advertising services is more the exception than the rule in the U.S. advertising industry. This study... View Details
Keywords: Martha Lagace
  • 21 Feb 2012
  • First Look

First Look: Feb. 21

company to an advanced materials company whose products and services can make its clients more sustainable. During the 1960s and 1970s the company received a series of external shocks in the form of negative public opinion for some of its activities. These challenged... View Details
Keywords: Sean Silverthorne
  • 01 Jun 2009
  • News

Dispatches from the Global Classroom

lessons or definitive answers. But somewhere in the two-day span we spend talking with villagers, sharing their food, and sleeping in their homes, perceptions shift. It’s one thing to read a newspaper article about the impact of... View Details
Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services; Social Assistance; Health, Social Assistance; Management, Scientific, and Technical Consulting Services; Professional Services
  • 04 Dec 2018
  • First Look

New Research and Ideas, December 4, 2018

design, competing interests, global health, personalized medicine, residential care, and concierge medicine, among others—and structures what has been a highly fragmented research area into a coherent scientific discipline. The Handbook... View Details
Keywords: Dina Gerdeman
  • 01 Mar 2011
  • First Look

First Look: March 1

look large and compelling. But it can have significant downsides. Leaders who prefer to zoom in tend to create policies and systems that depend too much on politics and favors. They can focus too closely on personal status and on turf... View Details
Keywords: Sean Silverthorne
  • 25 Feb 2014
  • First Look

First Look: February 25

  Publications August 2013 Social Psychological & Personality Science Matchmaking Promotes Happiness By: Anik, Lalin, and Michael I. Norton Abstract—Four studies document and explore the psychology underlying people's proclivity to... View Details
Keywords: Sean Silverthorne
  • 01 Apr 2002
  • News

Urban Evolution - HBS Research on the Inner City

thirty-year resident of Boston's inner-city Dorchester neighborhood, has long been interested in the revitalization of urban areas. "I have personally witnessed the challenges and opportunities embedded in our urban communities," notes... View Details
Keywords: Paul Grogan; Peter Tufano; David Crockett; Diana Barrett; Real Estate
  • 30 Jul 2013
  • First Look

First Look: July 30

Rucker Abstract—Previous research suggests that people draw inferences about their attitudes and preferences based on their own thoughtfulness. The current research explores how observing other individuals make decisions more or less thoughtfully can shape View Details
Keywords: Anna Secino
  • 22 May 2012
  • First Look

First Look: May 22

office-but at what cost? In "Sleeping with Your Smartphone," Leslie Perlow reveals how you can disconnect and become more productive in the process. In fact, she shows that you can devote more time to your personal life and... View Details
Keywords: Sean Silverthorne
  • 21 May 2019
  • Blog Post

Asian Pacific American Heritage Month at HBS

empathy, celebration, and refelection. James Lim - JD/MBA ‘22  Tell us about your background:  I am a proud American, a person of Korean heritage, and a native of Los Angeles.  What difference do you hope to make in the world?  The Asian... View Details
  • 10 Mar 2015
  • News

Women in Tech: Breaking the Digital Ceiling

employees were overwhelmingly white.) Then there are the stories. Although few women working in the field will offer details of personal encounters with sexism and sexual harassment, they hear them frequently. In the past year, they’ve... View Details
Keywords: April White
  • 08 Mar 2016
  • Research & Ideas

Solving an Economic Mystery Surrounding Argentina and Chile

Argentina and Chile? These leaders had an inside-looking-out view during this much of this time—what do we learn from them? A: These interviews supplied both contextual and personal information simply not available elsewhere. Unlike the... View Details
Keywords: by Sean Silverthorne
  • 17 Sep 2013
  • First Look

First Look: September 17

networks historically provided (e.g., information about potential workers, monitoring, and reputation foundations). Publisher's link: http://www.people.hbs.edu/wkerr/Ghani_Kerr_Stanton_MSCI_OdeskDiaspora-8-26-13.pdf September 2013 Frontiers in View Details
Keywords: Sean Silverthorne
  • 31 Jul 2019
  • News

Skydeck Live: The Rise of the FOMO Sapiens

knowledge and that I thought about my own career and I started to build these sort of ways of thinking about FOMO and FOBO. Let's break them down. So FOMO, fear of missing out, is really based on two factors. It's about the perception... View Details
  • 08 Apr 2014
  • First Look

First Look: April 8

candidates: Don't underestimate the importance of likability. Help prospective employers understand why you deserve what you're requesting. Make it clear that they can get you. Understand the person across the table from you. Understand... View Details
Keywords: Sean Silverthorne