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  • 16 Sep 2014
  • First Look

First Look: September 16

institutional environment may be especially critical to an organization's performance and long-term survival. Our review reveals that organizations engage in three specific and identifiable sets of... View Details
Keywords: Sean Silverthorne
  • 14 Jun 2011
  • First Look

First Look: June 14

  PublicationsThe Paradox of Excellence Authors:Thomas J. DeLong and Sara DeLong Publication:Harvard Business Review 89, no. 6 (June 2011) Abstract Why is it that so many smart, ambitious professionals are less productive and satisfied... View Details
Keywords: Sean Silverthorne
  • Web

Organize Care Around Medical Conditions - Institute For Strategy And Competitiveness

the most serious of cases. Outcomes of care should be reviewed on a regular basis with transparent information about team performance and individual performance in... View Details
  • 25 Aug 2009
  • First Look

First Look: August 25

and find that directors implementing MV shareholder proposals experience a one-fifth reduction in the likelihood of losing their board seat as well as other directorships. Are You Having Trouble Keeping Your Operations Focused? Author:Robert S. Huckman... View Details
Keywords: Martha Lagace
  • Web

Strategy - Faculty & Research

2025. On (B): The Cyclon Spins On By: Ramon Casadesus-Masanell , Karolin Frankenberger, Sascha Mader and Karen Elterman May 2025 | Supplement | Faculty Research A follow-up to the On case (723-430), this short case explores how the View Details
  • Web

Measure Outcomes & Cost for Every Patient - Institute For Strategy And Competitiveness

benchmarks. The data needs to be periodically openly reviewed and, through a frank discussion of results, identify ways for improving the outcomes and leverage best practices. When combined with care cycle cost data, opportunities for... View Details
  • Web

Key Concepts - Institute For Strategy And Competitiveness

expensive, complex system with multiple goals rather than a single unifying goal. Over the years there were many efforts to improve the system such as use of evidence-based medicine, safety initiatives, electronic records, ‘lean’ approaches to View Details
  • 24 Mar 2022
  • Research & Ideas

Rituals at Work: Teams That Play Together Stay Together

Love them or hate them, team-building rituals can fortify bonds among coworkers and create the shared sense that work is more meaningful, which may be especially critical now as managers look to reconnect colleagues re-adjusting to work life after two years of COVID-19... View Details
Keywords: by Kristen Senz
  • 14 Oct 2014
  • First Look

First Look: October 14

Harvard Business Review Putting Sales at the Center of Strategy By: Cespedes, Frank Abstract—Research indicates that relatively few firms execute their strategies effectively, and, on average, companies deliver just 50% to 60% of the... View Details
Keywords: Sean Silverthorne
  • Web

Biography - Institute For Strategy And Competitiveness

Review articles, How Smart, Connected Products Are Transforming Competition (November 2014), and How Smart, Connected Products Are Transforming Companies (October 2015) address the role of information technology in strategy. Dr. Porter’s... View Details
  • December 5, 2024
  • Article

A Consensus Definition of Creativity in Surgery: A Delphi Study Protocol

By: Alex Thabane, Tyler McKechnie, Phillip Staibano, Vikram Arora, Goran Calic, Jason W. Busse, Sameer Parpia and Mohit Bhandari
Introduction
Clear definitions are essential in science, particularly in the study of abstract phenomena like creativity. Due to its inherent complexity and domain-specific nature, the study of creativity has been complicated, as evidenced by the various... View Details
Keywords: Creativity; Health Care and Treatment; Outcome or Result; Measurement and Metrics
Related
  • 01 Nov 2017
  • What Do You Think?

What Are the Real Lessons of the Wells Fargo Case?

Fargo was asking its sales force to sell 8 products (‘Going for gr-eight’) to customers that needed fewer products.” This was coupled, as Thomas Dean put it, “with high, high pressure on line employees to perform or be fired.” Hamad... View Details
Keywords: by James Heskett; Banking
  • 11 Nov 2014
  • First Look

First Look: November 11

operational scope and political complexity. As he reviewed the after-action reports, George Topic, the Vice Director of the Center for Joint and Strategic Logistics at the National Defense University wondered how the View Details
Keywords: Sean Silverthorne
  • 23 Jan 2007
  • First Look

First Look: January 23, 2007

company, the European beverage division of Cadbury Schweppes. As they wait to meet with the CEO, they revisit their assumptions on the deal and review the insights that informed their valuation. Purchase this case:... View Details
Keywords: Martha Lagace
  • 07 Jul 2019
  • HBS Case

Walmart's Workforce of the Future

investment that immediately improved its ecommerce infrastructure. Walmart has also piloted and invested in robots to perform a variety of functions, from unloading trucks to scrubbing floors to scanning shelves and bringing items out of... View Details
Keywords: by Julia Hanna; Retail
  • 09 Sep 2008
  • First Look

First Look: September 9, 2008

agencies. While negative ratings may "shame" firms that are performing poorly, the threat of regulatory action and the presence of "low hanging fruit" are important drivers of how firms respond to information-based... View Details
Keywords: Sean Silverthorne
  • 2008
  • Article

Ambidexterity as a Dynamic Capability: Resolving the Innovator's Dilemma

By: Charles O'Reilly and Michael Tushman
How do organizations survive in the face of change? Underlying this question is a rich debate about whether organizations can adapt—and if so, how. One perspective, organizational ecology, presents evidence suggesting that most organizations are largely inert and... View Details
Keywords: Change Management; Competency and Skills; Innovation and Management; Organizational Change and Adaptation; Organizational Design; Performance Efficiency; Competitive Advantage
Related
  • 21 Feb 2017
  • First Look

First Look at New Research: February 21

globalization. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52266 January 26, 2017 Harvard Business Review Executives and Salespeople Are Misaligned—and the Effects Are Costly By: Cespedes, Frank V., and Christopher... View Details
Keywords: Carmen Nobel
  • Web

Behavioral Finance & Financial Stability

clients. See Marco’s other research here , Francesco’s other research here , and Amir’s other research here . More Info Do Banks have an Edge? By: Juliane Begenau & Erik Stafford NOV 2019 By decomposing bank activities into passive and active components and evaluate... View Details
  • Web

Hidden Workers, Untapped Talent - Managing the Future of Work

of these groups of hidden workers report that these workers are more loyal and perform better on several key metrics compared to traditional sources of talent. With many companies facing a talent shortage, hiring these hidden workers may... View Details