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- All HBS Web
(770)
- People (1)
- News (78)
- Research (603)
- Events (6)
- Multimedia (1)
- Faculty Publications (270)
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- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
performance while ensuring that their limited energy and processing capacity is being spent on truly mission-critical tasks. "It is nearly impossible to plan for the next six months—there simply is not enough data and information to do... View Details
- 26 Nov 2001
- Op-Ed
Why Corporate Budgeting Needs To Be Fixed
they reach specific performance goals, two things inevitably happen. First, they attempt to set low targets that are easily achievable. Then, once the targets are in place, they do whatever it takes to see that they hit them, even if the... View Details
Keywords: by Michael C. Jensen
- 07 May 2013
- First Look
First Look: May 7
publicly announced their intention to sell their 76.7% stake in Ducati Motor Holding S.p.A., an iconic Italian producer of sport performance motorcycles. The decision followed a six-year turnaround during which Ducati returned to... View Details
Keywords: Carmen Nobel
- 06 Jun 2008
- What Do You Think?
Why Don’t Managers Think Deeply?
rises to the top levels are very productive and very diligent individuals who tend not to reflect and are extremely efficient at deploying other people's ideas," implying that this type of leader is not likely to understand,... View Details
Keywords: by Jim Heskett
- 07 Jun 2004
- Research & Ideas
What Drives Supply Chain Behavior?
problem of demand planning as a coordination problem across functions, the behavioral approach to the motivation and incentives component of coordination seems a common foil. Natural or more directly instituted functional incentives play havoc with motivating higher... View Details
Keywords: by Sarah Jane Johnston
- 08 Feb 2000
- Research & Ideas
Building Effective R&D Capabilities Abroad
Setting up a home-base-augmenting site—one designed to gather new knowledge for a company—involves certain skills. And launching a home-base-exploiting site—one established to help a company efficiently commercialize its R&D in... View Details
Keywords: by Walter Kuemmerle
- 26 Nov 2001
- Research & Ideas
How Toyota Turns Workers Into Problem Solvers
sophisticated improvements in robotic welding equipment that reduced cost, increased quality, and won recognition with an award from the Ministry of Environment. At NHK (Nippon Spring) another team conducted a series of experiments that increased quality, productivity,... View Details
- 11 Aug 2011
- Lessons from the Classroom
Perfecting the Project Pitch
five-minute sales pitch for a project. It's an elaboration on the classic "elevator pitch" exercise in which entrepreneurs must come up with a 60-second presentation that tells the story of their product, company, or project as View Details
Keywords: by Dennis Fisher
- 14 Nov 2017
- First Look
New Research and Ideas: November 14, 2017
trainees how to assemble an aircraft wing—and has cut the time it takes them to do that task by 35%. At GE, factory workers have achieved a similar gain in efficiency by using voice commands in AR experiences to View Details
Keywords: Carmen Nobel
- 17 Dec 2007
- Research & Ideas
The Rise of Medical Tourism
might be more efficient to move the patients to where the doctors are as long as we are not compromising the health care of the patients." Khanna recently sat down with HBS Working Knowledge to discuss the globalization of health... View Details
- 30 Aug 2004
- Research & Ideas
Real Estate: The Most Imperfect Asset
brought greater transparency and more discipline and efficiency to an undisciplined, inefficient market. Unfortunately, there's no doubt that more and better information means it will be harder to be the alpha, as Professor Andre Perold... View Details
- 08 Nov 2011
- First Look
First Look: Nov. 8
industry to measure to what extent waiting-time performance impacts different firms' market shares and price decisions. We report on a large-scale empirical industrial organization study in which the demand equations for fast-food... View Details
Keywords: Sean Silverthorne
- 1993
- Chapter
Quick Response in Manufacturing-retail Channels
By: J. H. Hammond
Hammond, J. H. "Quick Response in Manufacturing-retail Channels." In Globalization, Technology, and Competition: The Fusion of Computers and Telecommunications in the 1990s, edited by S. P. Bradley, J. A. Hausman, and R. L. Nolan. Boston: Harvard Business School Press, 1993, Korean ed.
- 01 Mar 2017
- Research & Ideas
A Good Thing Happens When Doctors Start Talking to Their Patients
performing costly medical procedures. And that’s a problem, argues Senior Fellow Robert S. Kaplan, the Marvin Bower Professor of Leadership Development, Emeritus, at Harvard Business School. “It becomes obvious that you can make the... View Details
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
local convenience stores, whose owners received incentives per order. This increased job efficiency by two or three times, as delivery moved from door-to-door to the pick-up station. Meanwhile, the work to pick and pack items also... View Details
- December 1992 (Revised September 1994)
- Background Note
Note on Organizational Effectiveness
By: Michael Beer
Discusses what is meant by organizational effectiveness. First, the concept of organizations as social systems is introduced. Second, a model of organization effectiveness is introduced and discussed. View Details
Beer, Michael. "Note on Organizational Effectiveness." Harvard Business School Background Note 493-044, December 1992. (Revised September 1994.)
- September 1991
- Exercise
Exercise on Waste Reduction Strategies for the Harvford Exam System
Keywords: Performance Efficiency
Emmons, Willis M., III. "Exercise on Waste Reduction Strategies for the Harvford Exam System." Harvard Business School Exercise 792-027, September 1991.
- March 7, 2025
- Article
Leaders Can Move Fast and Fix Things
By: Frances X. Frei and Anne Morriss
The assumption embedded in Silicon Valley’s famous “move fast and break things” ethos is that we can either make progress or take care of people, one or the other. A certain amount of wreckage is the price we have to pay for creating the future. The authors have spent... View Details
Frei, Frances X., and Anne Morriss. "Leaders Can Move Fast and Fix Things." Harvard Business Review (website) (March 7, 2025).
- 12 Nov 2018
- Research & Ideas
'Always On' Isn't Always Best for Team Decision-Making
collaboration encouraged by today’s communication tools like Slack and Skype good or bad for finding the best answer? “I don’t want there to be zero communication, but I do think that transparency and communication do have downsides" To find out, the researchers... View Details
Keywords: by Roberta Holland