Patient-Centered Outcomes Measurement - Publications - Faculty & Research

09 Apr 2018
Sharpening Your Skills

The Dark Side of Performance Bonuses

decisions, to get flu shots, to lose weight, to be wiser about personal financial planning. Behavioral scientists are becoming the new HR superstars in some organizations. Research through the years at Harvard Business School has explored this good intentions-bad View Details

Keywords: by Sean Silverthorne

12 Aug 2019
Research & Ideas

How Scale Changes a Manager's Responsibilities

level—major products within product lines and with clear, measurable outcomes. Your job is to set the tone at the top, and at fewer than 100 employees, you can stay pretty close to the details. Once teams get bigger, you will rely on this... View Details

Keywords: by Julia Austin

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Building From the Bottom Up - Managing the Future of Work

mobility experience of low-wage workers. Most employers believe they have policies in place for mentoring, training, and providing career pathways to low-wage workers. In reality, companies do not adequately measure View Details

28 Jul 2015
First Look

First Look: July 28, 2015

of the business model as decisions enforced by the authority of the firm; this definition enables the analysis of business models through the analysis of individual firm choices. We situate negotiation outcomes within the strategy... View Details

Keywords: Carmen Nobel

Web

Strategy for Universities & Nonprofits - Institute For Strategy And Competitiveness

customers must be quantified and measured Social organizations often pursue multiple societal outcomes , which requires multiple measured goals Understanding the full costs of... View Details

27 Mar 2018
First Look

First Look at New Research, March 27, 2018

Abstract—We investigate whether top managers affect the performance of large public sector organizations. As our case study we examine CEOs of English public hospitals, which are large, complex organizations with multi-million turnover. We study the impact of... View Details

Keywords: Sean Silverthorne

08 Dec 2015
First Look

December 8, 2015

Big Cities: The Promises and Limitations of Improved Measures of Urban Life By: Glaeser, Edward L., Scott Duke Kominers, Michael Luca, and Nikhil Naik Abstract—New, "big" data sources allow View Details

Keywords: Sean Silverthorne

Web

Social Enterprise - Faculty & Research

environmental dimension of CSR. Spring 2014 Article What Impact? A Framework for Measuring the Scale & Scope of Social Performance By: Alnoor Ebrahim and V. Kasturi Rangan Organizations with social missions, such as nonprofits and social... View Details

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Faculty & Researchers - Managing the Future of Work

on Managing the Future of Work and co-PI of the Digital Reskilling Lab. Her research focuses on managerial and organizational drivers of productivity and growth in corporations and the public sector. She co-founded several large-scale projects to View Details

22 Jul 2002
Research & Ideas

Is Performance-Based Pricing the Right Price for You?

individual level. No person or organization wants to pay more for a product or service than it is worth. Again, when performance delivery is in doubt, performance-based pricing enables the buyer to pay only for the amount of performance that is actually delivered on a... View Details

Keywords: by Benson Shapiro; Manufacturing

Web

Research - Behavioral Finance & Financial Stability

fintech platform, the authors find that, compared to actual outcomes of the fintech platform’s model, the counterfactual outcomes based on a “traditional model” used for regulatory reporting purposes would... View Details

09 Jul 2020
Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

the full spectrum of possible outcomes and assign probabilities to each. Keep in mind that “possibilities always exist.” Even in the worst situations, there are opportunities and choices to be made. Thinking about strategy A clear sense... View Details

Keywords: by Boris Groysberg and Sarah Abbott

01 Aug 2022
What Do You Think?

Does Religious Belief Affect Organizational Performance?

research has concentrated on the influence that a CEO’s background can have on his or her attitude toward uncertainty and willingness to take risks, with subsequent outcomes for the organizations studied. But there hasn’t been much... View Details

Keywords: Re: James L. Heskett

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Presentations - Institute For Strategy And Competitiveness

current concepts of cost measurement in health care. January 2020 Outcome Measurement by Thomas W. Feeley, MD Dr. Tom Feeley presents the basic principles and process of health... View Details

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Video - Institute For Strategy And Competitiveness

Care Measured Outcomes: A Future View of Value-Based Health Care This video examines the critical role of outcomes measurement in improving health worldwide. Featuring... View Details

06 Aug 2013
First Look

First Look: August 6

available. Purchase this case: http://hbr.org/search/313109-PDF-ENG Harvard Business School Case 112-085 Schön Klinik: Measuring Cost and Value The case illustrates how a leading German hospital group has invested deeply in the View Details

Keywords: Anna Secino

Web

ICHOM - Institute For Strategy And Competitiveness

Delivery Project The Institute for Cancer Care Innovation MOC Network ICIC U.S. Cluster Mapping Project U.S. Competitiveness Project FSG Shared Value Initiative Social Progress Imperative AllWorld Network ICHOM International Consortium for Health View Details

21 Jul 2021
Research & Ideas

What Does an ESG Score Really Say About a Company?

Receiving more information can clarify the complex, but not when it comes to environmental, social, and governance (ESG) scores. A recent study shows that the more information a company discloses about its ESG practices, the more rating agencies disagree on how well... View Details

Keywords: by Kristen Senz

Web

Key Stakeholders - Institute For Strategy And Competitiveness

sustainable competition. Providers Stay competitive by adopting a strategic approach, restructuring the delivery of care, and measuring costs and outcomes to increase patient value. Patients Participate... View Details

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Health Care Curriculum - Institute For Strategy And Competitiveness

HBS ISC Health Care Health Care Value-Based Health Care Health Care Courses Fast Facts Health Care Courses Health Care Courses Executive Education Courses Health Care Curriculum Residents & Fellows Course Strategy for Health Care Delivery VBHCD Intensive Seminars Value... View Details

Publications