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Show Results For
- All HBS Web
(479)
- News (30)
- Research (380)
- Multimedia (2)
- Faculty Publications (110)
- 12 Oct 2011
- First Look
First Look: October 12
accountability reporting system is likely to be more useful if it (1) accommodates for a delegate's information advantage over her delegator, (2) produces periodic performance and position reports, and (3) has a mutually agreeable due... View Details
Keywords: Sean Silverthorne
- 27 Aug 2012
- Research & Ideas
Employee-Suggestion Programs That Work
health care has led her to study nurses, who, as direct care providers, are at the center of the web of supply chains of equipment, supplies, medications, and even physicians. Singer received a grant from the Agency for Healthcare Research and Quality to develop an... View Details
Keywords: by Paul Guttry
- 29 May 2007
- First Look
First Look: May 29, 2007
experience with patients who were exposed to DTCA. The majority of surgeon respondents reported DTCA had an overall negative impact on their practice and their interaction with View Details
Keywords: Martha Lagace
- 26 Aug 2008
- First Look
First Look: August 26, 2008
contribute to citations listed in issued patents—and that this could complicate interpretation of findings in this literature. In 2001 the U.S. Patent and Trademark Office (USPTO) began reporting examiner and applicant citations... View Details
Keywords: Sean Silverthorne
- 28 Jan 2014
- First Look
First Look: January 28
http://hbr.org/product/kiehl-s-since-1851-pathway-to-profitable-growth/an/514044-PDF-ENG Harvard Business School Case 914-407 Boston Children's Hospital: Measuring Patient Costs (Abridged) The case describes... View Details
Keywords: Sean Silverthorne
- 30 Apr 2001
- Research & Ideas
Why Evolutionary Software Development Works
newer models. The most widely quoted references report lessons from only a few successful projects. Now a two-year empirical study, which the author and colleagues Marco Iansiti and Roberto Verganti completed last year, reveals... View Details
- 17 Dec 2024
- News
Solving the Underemployment Crisis
most students, certainly true for most students today, but not by a wide margin. This most recent report (pdf), we did a very in-depth analysis of many millions of resumes of actual college graduates and looked at the actual occupational... View Details
- 06 May 2019
- Research & Ideas
Consumers Blame Business for Global Health Problems. Can Business Become the Solution?
Every public health crisis—whether it’s the availability of highly addictive opioids or junk food marketing to children—prompts consumers to question how far companies will go for profit. It’s not an unwarranted concern. After all, cigarette makers once used... View Details
- 01 Dec 2016
- News
How DC is Taxing the Country
(photo by Brooks Kraft/Getty) Sunny jobs reports and shrinking unemployment numbers might give the impression that the US economic recovery is complete. Scratch beneath that surface, though, and a much bleaker trend emerges, says a new... View Details
Keywords: Francis Storrs
- 02 Feb 2004
- Research & Ideas
Mapping Your Corporate Strategy
Since the 1990s, the Balanced Scorecard system has cut a path in business as a more rigorous way to measure performance by quantifying what had been considered intangible assets, such as human capital, information, and culture. The system... View Details
Keywords: by Martha Lagace
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
companies—depends on having outstanding suppliers and great relationships with their suppliers.8 When strong supplier relationships are part of the strategy leading to breakthrough customer and/or financial performance, then outcome and... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 08 Oct 2013
- First Look
First Look: October 8
achieving the best outcomes at the lowest cost. We must move away from a supply-driven health care system organized around what physicians do and toward a patient-centered system organized around what View Details
Keywords: Sean Silverthorne
- 31 Jul 2012
- First Look
First Look: July 31
information advantages across delegates and delegators, (2) reports both stocks and flows in the measures of account, and (3) has a mutually agreeable due process to match across periods the actions of... View Details
Keywords: Carmen Nobel
- 05 Sep 2012
- What Do You Think?
Will Business Management Save US Health Care?
for-profit health care organization led to better patient outcomes at the same time that "provider engagement and feeling of satisfaction have increased, our costs have fallen and our net profit has... View Details
- 08 Nov 2010
- Research & Ideas
How to Fix a Broken Marketplace
markets—and how market design made things better. Thickness:A classic example of a thickness problem is the process of helping nephrology patients in need of kidney transplants. In 2006, some 5,000 patients... View Details
- 14 Apr 2009
- First Look
First Look: April 14, 2009
that scale recalibration cannot account for discrepant QoL ratings between patients and nonpatients. More generally, this study presents a new approach for measuring well-being that is not subject to the... View Details
Keywords: Martha Lagace
- 30 Jul 2013
- First Look
First Look: July 30
https://www.hbs.edu/faculty/Pages/download.aspx?name=kupor%20tormala%20norton%20rucker.pdf Working Papers An Empirical Study of the Spillover Effects of Workload on Patient Length of Stay By: Berry Jaeker, Jillian, and Anita Tucker... View Details
Keywords: Anna Secino
- 07 Mar 2000
- Research & Ideas
Putting Health Care Consumers in the Driver’s Seat
management control and health care. Her latest book, Market-Driven Health Care, won the 1998 Book of the Year Award from the American College of Healthcare Executives. Herzlinger opened the conference by reporting on the forces driving... View Details
- 04 Sep 2018
- First Look
New Research and Ideas, September 4, 2018
https://www.hbs.edu/faculty/Pages/item.aspx?num=54036 August 23, 2018 NEJM Catalyst Using a New EHR System to Increase Patient Engagement, Improve Efficiency, and Decrease Cost By: French, Katy, Barbra Bryce Speer, Alexis B. Guzman, Tayab... View Details
Keywords: Dina Gerdeman
- 01 Jun 2020
- News
Prognosis
research, please visit www.hbs.edu/healthcare/. We’ve seen real disparity in patient outcomes with this disease. How is the hospital responding to this, and what can we learn from it? PS: This pandemic has... View Details