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- Faculty Publications (135)
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- All HBS Web (553)
- Faculty Publications (135)
- November 2022
- Supplement
Arcos Dorados’ Quest for the Digitalization of Last-Mile Delivery in Colombia (B)
By: Jorge Tamayo, Jenyfeer Martinez Buitrago and Mariana Cal
In 2020, Francisco Staton, president of Arcos Dorados’ Caribbean Division, and Héctor Orozco, Managing Director of Arcos Dorados Colombia, were looking into Arcos Dorados’ options to consolidate its food delivery service in Colombia. This time the matter at hand hinged... View Details
Keywords: Transformation; Decision Making; Decision Choices and Conditions; Global Strategy; Technological Innovation; Growth and Development Strategy; Agreements and Arrangements; Negotiation Tactics; Logistics; Service Delivery; Organizational Culture; Performance Improvement; Partners and Partnerships; Strategy; Food and Beverage Industry; Latin America; South America; Colombia
Tamayo, Jorge, Jenyfeer Martinez Buitrago, and Mariana Cal. "Arcos Dorados’ Quest for the Digitalization of Last-Mile Delivery in Colombia (B)." Harvard Business School Supplement 723-396, November 2022.
- 13 Dec 2004
- Research & Ideas
Sharing News That Might Be Bad
successful; it has engendered feelings of trust, empowerment, and commitment to both you and the company. The right choice lies closer to blunt truth than to denial. It hasn't always been easy: just as bad numbers can send people into... View Details
Keywords: by Paul Michelman
- 12 Aug 2013
- Research & Ideas
‘Hybrid’ Organizations a Difficult Bet for Entrepreneurs
well-defined form that people understand," says Lee. "Creating a new hybrid is difficult to explain as a rational choice taking this limitation into account." Lee and Battilana sought other explanations for the existence of such "zebras,"... View Details
Keywords: by Michael Blanding
- Profile
Tiffany Pham
opportunities around the world, to which they would otherwise not have access.” Why, in your opinion, is MOGUL important? “With over a million users upon launch, MOGUL is now visited by over 208 countries and 17,878 cities worldwide, just four months later. We’ve View Details
- 15 Jun 2021
- News
From Das’s Desk
accomplished in service of the alumni community. Virtual Programs Alumni programs that were scheduled in Boston and around the world rapidly transformed into virtual events using the Zoom platform. Working with our faculty and our View Details
- Web
Crafting Your Life: The First 10 Years Post MBA - Course Catalog
that enable me to continue making progress towards the life that I want? How do I think about my choice of geography? How do I create structures for navigating life, with all of its twists and turns, with a life partner? How do I think... View Details
- 19 Mar 2019
- First Look
New Research and Ideas, March 19, 2019
innovations might impact—and be impacted by—workers, consumers, organizations, and society. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55845 March 2019 Organizational Behavior and Human Decision Processes Choice... View Details
Keywords: Dina Gerdeman
- 01 Aug 2018
- What Do You Think?
Are Free Trade and Free Markets Quaint Ideas From the Past?
consumers and workers, and the political realities of modern governments. That appears to be a central message conveyed by responses to this month’s column. Ian Brinkley raised the issue of shifting needs of trading partners as a problem... View Details
Keywords: by James Heskett
- Student-Faculty-Profile
Michelle Shell & Ryan Buell
best decisions and undermine our service experiences in the process. Behavioral science and economics has identified choice architecture as one path for helping consumers make better decisions in these circumstances – “nudging” them... View Details
- 25 Nov 2008
- First Look
First Look: November 25, 2008
of control), (iii) increase DM total and performance-based pay. The results are generally consistent with the explanation that firms redesign their organizations through a set of complementary choices in response to changes in their... View Details
Keywords: Martha Lagace
- 02 Mar 2017
- What Do You Think?
Is China About to Overtake the US for World Trade Leadership?
partner rather than a competitor for global trade and resources Dealing with Asia, and especially China, requires a more nuanced point of view because understanding of language, culture and business practice can be easily misunderstood... View Details
Keywords: by James Heskett
- 01 Sep 2005
- News
Making History, Starting Over
— APA for short. The name later morphed to Apax — “unique” in Greek — an apt choice that reflects the firm’s investment style. The partners each launched small venture capital funds in their respective... View Details
- 02 Apr 2013
- First Look
First Look: April 2
413-031 Talking Strategy at Greighton Partners Since its inception, London-based private equity firm Greighton Partners had managed over $15 billion in investor capital. The firm employed about 150... View Details
Keywords: Sean Silverthorne
- 01 Dec 2008
- News
Alumni Books
This consciousness-raising book asks business students, who are usually risk-averse, to look at risk in a new way. It argues that choices they think are “safe” (lucrative jobs taken only for financial gain, service to others deferred... View Details
- 01 Feb 2011
- First Look
First Look: Feb. 1
Approach to Partner Choice in Mutualisms Authors:Marco Archetti, Francisco Ubeda, Drew Fudenberg, Jerry R. Green, Naomi E. Pierce, and Douglas W. Yu Publication:The American Naturalist 177, no. 1 (January... View Details
- 06 Nov 2019
- Op-Ed
Torched Planet: The Business Case to Reinvent Almost Everything
firm’s existing assets may become obsolete. Of course the choice is not between doing the new thing and keeping the existing business. It’s between doing the new thing and going out of business, but in the early stages that’s often hard... View Details
- 01 Jan 2004
- News
Donald P. Nielsen, MBA 1963
art of the deal, replicated the Hazleton model, acquiring twenty companies and amalgamating the industry to create a global capability for the world's pharmaceutical makers. In 1987, with the industry for all intents and purposes consolidated, the two View Details
- 10 Sep 2007
- Research & Ideas
High Note: Managing the Medici String Quartet
to defeat preconceptions so they didn't fall into any rote pattern. They made fresh choices that they were completely prepared to make. If players were truly experiencing the music anew, they wouldn't be confident enough to make skillful... View Details
- 29 May 2007
- First Look
First Look: May 29, 2007
to extreme, alternative in a choice set. The term extremeness avoidance has been used to describe the reason underlying this phenomenon. In this research, we argue that extremeness avoidance behavior depends on assortment type, with... View Details
Keywords: Martha Lagace
- 10 Dec 2015
- Blog Post
Working with Professors at HBS
Prior to joining the HBS Class of 2014, I worked in strategy and planning at HBO and spent a summer at Univision in the office of the CEO. Media has been my industry of choice ever since I was exposed to it in high school through the... View Details