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- All HBS Web (927)
- Faculty Publications (213)
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- 22 Jan 2013
- First Look
First Look: Jan. 22
Publication:Academy of Management Annals Abstract The concept of imprinting has attracted considerable interest in numerous fields-including organizational ecology, institutional theory, network analysis, and career research-and has been... View Details
Keywords: Sean Silverthorne
- 12 Oct 2011
- First Look
First Look: October 12
2011) Abstract Organizational culture-the shared assumptions, values, and behaviors that determine "how we do things around here"-can be measured and shaped. In organizations with large numbers of customer-facing employees, it... View Details
Keywords: Sean Silverthorne
- 31 May 2011
- First Look
First Look: May 31
mathematical models has turned the negotiated order of organizational activities, which necessarily include particularistic elements, into abstract generalizations that favor quantifiable variables. This paper offers another logic, a... View Details
Keywords: Sean Silverthorne
- 19 Mar 2012
- HBS Case
HBS Cases: Overcoming the Stress of ‘Englishnization’
their true selves through humor and discussions in English at the same level they were able to in French. Neeley's forthcoming Organizational Dynamics article, "The (Un)Hidden Turmoil of Language in Global Organizations,"... View Details
Keywords: by Kim Girard
- February 2008 (Revised May 2008)
- Case
Lincoln Financial Group (A)
Lincoln Financial Group (LFG) reorganizes its business in order to improve customer intimacy. However, to implement the strategy, they need to effect significant changes in the skills of their salespeople. This case series straddles human resource management, corporate... View Details
Keywords: Competency and Skills; Customer Relationship Management; Training; Selection and Staffing; Organizational Change and Adaptation; Performance Evaluation; Sales; Corporate Strategy
Godes, David B., and David Lane. "Lincoln Financial Group (A)." Harvard Business School Case 508-028, February 2008. (Revised May 2008.)
- 26 Nov 2001
- Research & Ideas
How Toyota Turns Workers Into Problem Solvers
American Big Three and many other auto companies had done major benchmarking studies, and they and other companies had tried to implement their own forms of the Toyota Production System. There is the Ford Production System, the Chrysler... View Details
- 02 Oct 2012
- First Look
First Look: October 2
areas. Our results suggest that matching between scientists may be subject to considerable frictions-even among those in relatively close geographic proximity and in the same organizational system. At the same time, even a brief and... View Details
Keywords: Sean Silverthorne
- 02 Mar 2009
- Research & Ideas
When Goal Setting Goes Bad
Bad "side effects" produced by goal-setting programs include a rise in unethical behavior, over-focus on one area while neglecting other parts of the business, distorted risk preferences, corrosion of organizational culture, and reduced... View Details
Keywords: by Sean Silverthorne
- 03 Dec 2020
- Research & Ideas
Cut Payroll Costs with Transparency, Fairness, and Compassion
significant upfront costs in the form of severance. Pay cuts can be temporary or permanent. The challenge with salary cuts is that your best people, the ones with the most work options, may choose to leave the firm. A study of an inbound... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 16 May 2005
- Research & Ideas
Nonprofit Networking: The New Way to Grow
always lead to the benefits the organizations had anticipated. For example, many organizations anticipated that fundraising would be easier once they were larger. In fact, fundraising did not necessarily become easier with organizational... View Details
Keywords: by Martha Lagace
- 28 Jan 2020
- Book
Advanced Leadership Requires More Than Outside-The-Box Thinking
great organizations; it is aimed at tackling messy, recalcitrant problems that surround teams and organizations. The kinds of problems that leaders don’t fully control but that can get in the way of business as usual. And the kinds of problems that urgently need... View Details
Keywords: by Sean Silverthorne
- 15 Jun 2009
- Research & Ideas
GM: What Went Wrong and What’s Next
centers into more nimble operations that can sustain its renewed brands far into the 21st Century. Nancy F. Koehn, James E. Robison Professor Of Business Administration: General Motors was formed in 1908, the same year Henry Ford brought... View Details
- 01 Sep 2006
- What Do You Think?
Are We Ready for Self-Management?
under the supervision of a "floating" manager responsible for several such stores. They received above-market pay, partially in the form of performance incentives. The result? More highly energized workers, better cost control,... View Details
Keywords: by James Heskett
- 18 Nov 2002
- Research & Ideas
Where Morals and Profits Meet: The Corporate Value Shift
ethics at its core is about excellence and high attainment rather than misdeeds and malfeasance. But we do pay attention to misconduct, and I have seen many types over the years—from the garden-variety deceptions and betrayals that sap morale and waste human energy to... View Details
Keywords: by Carla Tishler
- 29 Jan 2013
- First Look
First Look: Jan. 29
utilize diverse levels of analysis. Paper: http://www.oxfordbibliographies.com/obo/page/management Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services Authors:Clark, Jonathan R., Robert S.... View Details
Keywords: Sean Silverthorne
- 30 Mar 2020
- Research & Ideas
The New Rules for Remote Work: Pandemic Edition
Layoffs with Compassion (Harvard Business Review) Organizational Responses to COVID-19 and Climate Change: A Conversation with Rebecca Henderson (Environmental Insights) COVID-19 Business Impact Center (Harvard Business School) Read... View Details
Keywords: by Dina Gerdeman
- 09 Aug 2011
- First Look
First Look: August 9
Competition for Social Preferences in Simple Extensive Form Games: An Introduction Authors:Eyal Ert, Ido Erev, and Alvin E. Roth Publication:Special Issue on Predicting Behavior in Games. Games 2 (2011) Abstract Two independent, but... View Details
Keywords: Sean Silverthorne
- 16 Jan 2006
- Research & Ideas
Adam Smith, Behavioral Economist?
reason," which he called an "impartial spectator." The impartial spectator allows one to see one's own feelings and the pulls of immediate gratification from the perspective of an external observer. In the area of self-control and self-governance, the... View Details
Keywords: by Ann Cullen
- 10 Mar 2020
- Research & Ideas
The Little Understood Problem Confronting Diverse Workplaces
organizational leaders rely on their own experiences and established success standards to form expectations for these workers, resulting in them feeling discouraged and unable to fit in. The paper,... View Details
Keywords: by Julia Hanna
- 08 Sep 2015
- Research & Ideas
Knowledge Transfer: You Can't Learn Surgery By Watching
analogy for vicarious learning is the photocopier,” says Christopher G. Myers, assistant professor of Organizational Behavior at Harvard Business School. The idea: Watch what other people do, make copies of the good things and dispose of... View Details