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  • 07 Nov 2006
  • First Look

First Look: November 7, 2006

  Working PapersEveryday Failures in Organizational Learning: Explaining the High Threshold for Speaking Up at Work Authors:James R. Detert and Amy C. Edmondson Abstract This article examines how people working in View Details
Keywords: Sean Silverthorne
  • 09 Feb 2004
  • Research & Ideas

Got a New Strategy? Now Make it Happen

Despite widespread rhetoric about the need for organizational agility, an astonishing number of businesses stay stuck in neutral when they need to implement a new strategy. Consider the situation that Lynne Camp faced in July 2000. Camp,... View Details
Keywords: by Michael Beer & Russell A. Eisenstat
  • 22 Mar 2011
  • First Look

First Look: March 22

and Creative Sparks: Enhancing Individual Creativity through Conflict and Integration Authors:E. Miron-Spektor, F. Gino, and L. Argote Publication:Enhancing Individual Creativity through Conflict and... View Details
Keywords: Sean Silverthorne
  • 12 Jul 2011
  • First Look

First Look: July 12

  PublicationsBlending Quantitative and Qualitative Methods in Organizational Research Authors:Amy C. Edmondson and Tiona Zuzul Publication:In Encyclopedia of Strategic Management, edited by D. Teece and M. Augier. London: Palgrave,... View Details
Keywords: Carmen Nobel
  • January 1992
  • Case

Johnson & Johnson: Hospital Services

The main issue has to do with the lack of fit or incompatibility between the early environmental requirements for strategy and the cultural constraints on the organization. Describes the internal resistance to the proposed changes and top management's efforts to... View Details
Keywords: Organizational Structure; Organizational Culture; Management Systems; Environmental Sustainability; Conflict and Resolution
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  • 04 Dec 2012
  • First Look

First Look: December 4

severity of the coordination problem faced by users. Read the paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=38648 The Costs of Ambient Cultural Disharmony: Indirect Intercultural Conflicts in Social Environment Undermine... View Details
Keywords: Carmen Nobel
  • 14 Feb 2017
  • First Look

First Look at New Research: February 14

on retail prices. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52208 January 2017 Journal of Conflict Resolution Beyond Zeroes and Ones: The Intensity and Dynamics of Civil Conflict By:... View Details
Keywords: Sean Silverthorne
  • 01 Dec 2010
  • News

Eight Join HBS Faculty

capital markets and firms’ social, environmental, and governance performance. Lakshmi Ramarajan, an assistant professor in the Organizational Behavior Unit, also had ties to HBS before joining the faculty. After earning her doctorate in... View Details
  • June 2001
  • Supplement

GE's Early Dispute Resolution Initiative (B)

By: Michael A. Wheeler and Gillian Morris
Early Dispute Resolution (EDR) has proved successful at GE. Yet, when Michael McIlwrath, new counsel at an Italian subsidiary, attempted to translate it to his company, problems arose. He had to gain internal acceptance, and explain the concept of early mediation to a... View Details
Keywords: Business Subsidiaries; Globalization; Lawsuits and Litigation; Organizational Culture; Performance Effectiveness; Problems and Challenges; Conflict of Interests; Complexity; Italy; New York (state, US)
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  • 02 Apr 2019
  • Research Event

Women Pay a Higher Career Price in Today's Always-On Work Culture

to be breadwinners supports spending long hours at the office. Women, in contrast, face career penalties such as loss of promotion for using corporate accommodations that help them balance different roles. Companies hold on to the “hegemonic narrative” that work-life... View Details
Keywords: by Danielle Kost; Consulting; Service
  • July 9, 2013
  • Article

Why Fights Erupt in Family Businesses

By: Josh Baron and Rob Lachenauer
Lack of boundaries and formal structure create potential for nasty (and lasting) disagreements. View Details
Keywords: Family Business; Conflict and Resolution; Organizational Structure
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  • 01 Jun 2010
  • Sharpening Your Skills

Sharpening Your Skills: Social Reporting

Nonprofit Accountability Working Paper. Nonprofit leaders face multiple, and sometimes competing, accountability demands from numerous actors, for varying purposes, and requiring differing levels of organizational response. The challenge... View Details
Keywords: by Staff
  • 13 Jun 2005
  • Research & Ideas

From Turf Wars to Learning Curves: How Hospitals Adopt New Technology

interactions. So, how well can hospitals adopt new technologies? And is this a blueprint for organizational learning and technology adoption in general? Sara Grant: Why did you choose a hospital setting to study technology adoption... View Details
Keywords: by Sara Grant; Health
  • 09 May 2011
  • Research & Ideas

Moving From Bean Counter to Game Changer

management level.” If only they could be heard. Often these individuals remain buried in hierarchy, impacting only their isolated areas of influence. In the working paper Organizational Toolmaking: Transformations in the Influence of... View Details
Keywords: by Kim Girard; Banking
  • 19 Jul 2004
  • Research & Ideas

Why Innovations Sit on the Shelf

Several managers praised this as an excellent idea, but it was never implemented. It was apparent that conflicts between the sales department and the distribution department were to blame—but no one was willing to confront the View Details
Keywords: by Michael Beer, Russell Eisenstat & Derek Schrader
  • 17 May 2017
  • Working Paper Summaries

Turbulence, Firm Decentralization and Growth in Bad Times

Keywords: by Philippe Aghion, Nicholas Bloom, Brian Lucking, Raffaella Sadun, and John Van Reenen
  • November 2000 (Revised June 2010)
  • Case

Bush Boake Allen

By: Stefan H. Thomke and Ashok Nimgade
Bush Boake Allen, a flavor and fragrance firm, is considering strategic options that would integrate customers into its innovation process via a potentially disruptive Internet-based technology. As this approach could result in dramatic changes to the firm's business... View Details
Keywords: Customer Focus and Relationships; Disruptive Innovation; Technological Innovation; Management Teams; Product Design; Organizational Change and Adaptation; Conflict Management; Internet; Chemical Industry
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  • 13 Mar 2007
  • First Look

First Look: March 13, 2007

  Working PapersInitiating Divergent Organizational Change: The Enabling Role of Actors' Social Position Author:Julie Battilana Abstract This study addresses the paradox of embedded human agency, or the contradiction between actors'... View Details
Keywords: Martha Lagace
  • 23 Dec 2014
  • First Look

First Look: December 23

consequences of a range of alternative policies. Publisher's link: http://www.hbs.edu/faculty/Publication%20Files/15-045_4e9f7d2d-24c3-4d8c-8843-1eb9016bc016.pdf December 2014 Negotiations in Times of Conflict Better Deals Through Level... View Details
Keywords: Carmen Nobel
  • 21 Oct 2014
  • First Look

First Look: October 21

compensation and incentives, performance reviews, and measuring sales effectiveness. Part 4 examines broader organizational requirements for effective selling and strategy implementation: developing sales managers who can manage and... View Details
Keywords: Sean Silverthorne