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  • 2017
  • Working Paper

Empowering Bureaucracy: Achieving Non-Hierarchical Control and Employee Autonomy Through Dynamic Formal Roles

By: Michael Lee
Hierarchy and formal structure are conventionally viewed as two tightly coupled dimensions of organization design. As organizations move from more hierarchical to less hierarchical authority structures, they also tend to reduce formal structure. However, organic... View Details
Keywords: Organization Design; Autonomy; Decentralization; Self-Managed Organizations; Formalization; Roles; Organizational Design; Organizational Structure; Management Systems
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Lee, Michael. "Empowering Bureaucracy: Achieving Non-Hierarchical Control and Employee Autonomy Through Dynamic Formal Roles." Working Paper, August 2017.
  • 18 Aug 2003
  • Research & Ideas

How New Managers Become Great Managers

the individual's ability to cope with and responsibly manage it (for the sake of both the organization and individual). As a general rule of... View Details
Keywords: by Linda Hill
  • October 2010 (Revised August 2012)
  • Supplement

Harvest: Organic Waste Recycling with Energy Recovery (B)

By: Deishin Lee, Baris Ata and Mustafa H. Tongarlak
This case describes the waste management industry and a clean technology solution for landfill diversion and renewable energy production. The (A) case focuses on the operational characteristics of waste management and waste to energy, and the characteristics of the... View Details
Keywords: Framework; Wastes and Waste Processing; Management; Operations; Social Issues; Problems and Challenges; Energy Generation; Renewable Energy; Quality; Industry Structures; Energy Industry
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Lee, Deishin, Baris Ata, and Mustafa H. Tongarlak. "Harvest: Organic Waste Recycling with Energy Recovery (B)." Harvard Business School Supplement 611-034, October 2010. (Revised August 2012.)
  • March 2014
  • Course Overview Note

Creating and Sustaining Competitive Advantage

By: Eric Van den Steen
This note gives an overview (for instructors) of the MBA elective course "Creating and Sustaining Competitive Advantage" (CSCA). The course gives students a deep dive on competitive advantage, on its relation to overall strategic performance (defined as performance... View Details
Keywords: Strategic Analysis; Strategic Theory; Economic Analysis; Sustainable Competitive Advantage; Value Capture; Performance And Value Analysis; Strategy And Leadership; Strategy; Competitive Advantage; Competition; Competitive Strategy; Value Creation; Values and Beliefs; Leadership
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Van den Steen, Eric. "Creating and Sustaining Competitive Advantage." Harvard Business School Course Overview Note 714-491, March 2014.​
  • 12 Aug 2013
  • Research & Ideas

‘Hybrid’ Organizations a Difficult Bet for Entrepreneurs

Consider two organizations with the same noble purpose: to solve the problem of poor eyesight in developing countries. The first, the Centre for Vision in the Developing World, follows a traditional nonprofit model, soliciting donations... View Details
Keywords: by Michael Blanding
  • February 2012
  • Case

Kent Chemical: Organizing for International Growth

By: Christopher A. Bartlett and Laura Winig
In July 2008, Luis Morales, president of Kent Chemical International, is proposing a third reorganization effort after two failed attempts to better align his business with its U.S.-based parent company. With a global expansion strategy placing increasing demands on... View Details
Keywords: International Business; Organizational Change; Multinational Corporations; Organizational Change and Adaptation; Multinational Firms and Management; Organizational Design; Management Practices and Processes; Organizational Structure; Corporate Strategy; Organizational Culture; Global Strategy; Chemical Industry; United States
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Bartlett, Christopher A., and Laura Winig. "Kent Chemical: Organizing for International Growth." Harvard Business School Brief Case 124-409, February 2012.
  • 1998
  • Chapter

A Theory of the Firm's Knowledge-Creation Dynamics

By: Ikujiro Nonaka and Hirotaka Takeuchi
Keywords: Creativity; Knowledge Acquisition; Knowledge Management; Business Ventures; Organizational Design
Citation
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Nonaka, Ikujiro, and Hirotaka Takeuchi. "A Theory of the Firm's Knowledge-Creation Dynamics." In The Dynamic Firm, edited by Alfred D. Chandler Jr., Peter Hagstrom, and Orjan Solvell. Oxford: Oxford University Press, 1998.
  • Research Summary

Managing Processes

David A. Garvin is examining the nature and use of managerial and organizational processes—the means by which work is accomplished—including strategic processes that chart corporate direction, resource allocation processes that distribute funds,... View Details
  • September 2016 (Revised September 2017)
  • Case

Collage.com: Scaling a Distributed Organization

By: Christopher Stanton and Shikhar Ghosh
Kevin Borders and Joe Golden, co-founders and co-CEOs of Collage.com, must decide how to grow their custom photo-products startup in the face of fierce competition. From 2011 through 2016, the business evolved from a hobby to a startup with $22 million in revenue and... View Details
Keywords: Remote Work; Internet and the Web; Organizational Structure; Competitive Strategy; Employees; Business Startups; Growth and Development Strategy; Consumer Products Industry; Service Industry
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Stanton, Christopher, and Shikhar Ghosh. "Collage.com: Scaling a Distributed Organization." Harvard Business School Case 817-038, September 2016. (Revised September 2017.)
  • 31 Aug 2020
  • What Do You Think?

Why Don’t More Organizations Understand the Power of Diversity and Inclusion?

more than training. It involves constant measurement, counseling, and follow-up with managers at all levels in the organization to produce results. Given the potential payoff,... View Details
Keywords: by James Heskett
  • Teaching Interest

The Entrepreneurial Manager

By: Jeffrey F. Rayport

This course addresses the issues faced by managers who wish to turn opportunity into viable organizations that create value, and empowers students to develop their own approaches, guidelines, and skills for being entrepreneurial managers.

 View Details
  • 2013
  • Book

Business and the Environment: Critical Perspectives in Business and Management

By: Susse Georg and Andrew J. Hoffman
Over the past four decades, the concept of corporate environmentalism has passed through multiple iterations. Prompted by landmark environmental events such the publication of Rachel Carson’s Silent Spring (1962), the Santa Barbara oil spill, the Cuyahoga River fire,... View Details
Keywords: Corporate Social Responsibility and Impact; Environmental Management; Natural Environment
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Georg, Susse, and Andrew J. Hoffman, eds. Business and the Environment: Critical Perspectives in Business and Management. 4 vols. Routledge, 2013.
  • April 2025
  • Article

How Central Banks Manage Climate and Energy Transition Risks

By: Esther Shears, Jonas Meckling and Jared Finnegan
Central banks have begun to examine and manage climate risks, including both transition risks of moving from fossil fuels to clean energy and physical climate risks. Here we provide a systematic assessment of how and why central banks address climate risks on the basis... View Details
Keywords: Banks and Banking; Risk and Uncertainty; Climate Change; Transition; Risk Management
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Shears, Esther, Jonas Meckling, and Jared Finnegan. "How Central Banks Manage Climate and Energy Transition Risks." Nature Energy 10, no. 4 (April 2025): 470–478.
  • 08 Jan 2020
  • Research & Ideas

NFL Head Coaches Are Getting Younger. What Can Organizations Learn?

these examples that can be applied to all fields. The NFL continues to be a source of insights for managers and organizations in all fields. Recently, for example, there is a... View Details
Keywords: by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik; Sports
  • January–February 2023
  • Article

Triadic Advocacy Work

By: Summer R. Jackson and Katherine C. Kellogg
Scholars of street-level bureaucracy and institutional research focus primarily on the relationships between advocates and their larger bureaucratic and social systems, assuming that advocates have little need to satisfy their beneficiaries. We find otherwise in our... View Details
Keywords: Occupations And Professions; Ethnography; Power And Politics; Work And Organizations; Advocacy; Public Management; Justice
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Jackson, Summer R., and Katherine C. Kellogg. "Triadic Advocacy Work." Organization Science 34, no. 1 (January–February 2023): 456–483.
  • June 2010
  • Article

Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects Employees and Employers

By: David I. Levine and Michael W. Toffel
Several studies have examined how the ISO 9001 Quality Management System standard predicts changes in organizational outcomes such as profits. This is the first large-scale study to explore how employee outcomes such as employment, earnings, and health and safety... View Details
Keywords: Quality; Management; Standards; Employees; Wages; Organizations; Profit; Safety; Health; Policy
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Levine, David I., and Michael W. Toffel. "Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects Employees and Employers." Management Science 56, no. 6 (June 2010): 978–996. (Appendix. Profiled by industry practitioners in Quality Digest, Quality Progress, ANSI-ASQ National Accreditation Board (ANAB).)
  • 11 Dec 2008
  • Working Paper Summaries

Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects Employees and Employers

Keywords: by David I. Levine & Michael W. Toffel
  • 05 Oct 2010
  • Working Paper Summaries

A Positive Approach to Studying Diversity in Organizations

Keywords: by Lakshmi Ramarajan & David Thomas
  • 2020
  • Working Paper

Machine Learning for Pattern Discovery in Management Research

Supervised machine learning (ML) methods are a powerful toolkit for discovering robust patterns in quantitative data. The patterns identified by ML could be used as an observation for further inductive or abductive research, but should not be treated as the result of a... View Details
Keywords: Machine Learning; Theory Building; Induction; Decision Trees; Random Forests; K-nearest Neighbors; Neural Network; P-hacking; Analytics and Data Science; Analysis
Citation
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Choudhury, Prithwiraj, Ryan Allen, and Michael G. Endres. "Machine Learning for Pattern Discovery in Management Research." Harvard Business School Working Paper, No. 19-032, September 2018. (Revised June 2020.)
  • November 2005 (Revised December 2005)
  • Case

County Department of Public Health: Organizing for Emergency Preparedness and Response

By: Lynda M. Applegate, Ajay Vinze and Minu Ipe
The anthrax attacks of 2001 exposed serious inadequacies in the response of the U.S. public health system to meet such grave threats. The public health infrastructure required rebuilding to respond to any type of large-scale health emergency. The Public Health... View Details
Keywords: Information Technology; Change Management; Crisis Management; Health Care and Treatment; Infrastructure; Public Administration Industry; Health Industry; United States
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Applegate, Lynda M., Ajay Vinze, and Minu Ipe. "County Department of Public Health: Organizing for Emergency Preparedness and Response." Harvard Business School Case 806-089, November 2005. (Revised December 2005.)
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