Skip to Main Content
HBS Home
  • About
  • Academic Programs
  • Alumni
  • Faculty & Research
  • Baker Library
  • Giving
  • Harvard Business Review
  • Initiatives
  • News
  • Recruit
  • Map / Directions
Faculty & Research
  • Faculty
  • Research
  • Featured Topics
  • Academic Units
  • …→
  • Harvard Business School→
  • Faculty & Research→
  • Research
    • Research
    • Publications
    • Global Research Centers
    • Case Development
    • Initiatives & Projects
    • Research Services
    • Seminars & Conferences
    →
  • Publications→

Publications

Publications

Filter Results: (12,437) Arrow Down
Filter Results: (12,437) Arrow Down Arrow Up

Show Results For

  • All HBS Web  (12,437)
    • People  (21)
    • News  (3,897)
    • Research  (7,212)
    • Events  (76)
    • Multimedia  (65)
  • Faculty Publications  (5,915)

Show Results For

  • All HBS Web  (12,437)
    • People  (21)
    • News  (3,897)
    • Research  (7,212)
    • Events  (76)
    • Multimedia  (65)
  • Faculty Publications  (5,915)
← Page 16 of 12,437 Results →
  • 10 Jan 2019
  • Interview

Can Miguel McKelvey Build the ‘Culture Operating System’ at WeWork?

By: Jeffrey F. Rayport
Citation
Related
"Can Miguel McKelvey Build the ‘Culture Operating System’ at WeWork?" Cold Call (podcast), Harvard Business Review Group, January 10, 2019.
  • September 2012 (Revised March 2013)
  • Teaching Note

Ultimate Fighting Championship: License to Operate (A) & (B) (TN)

By: George Serafeim
The case describes the challenges that Ultimate Fighting Championship faced as a result of regulatory opposition and loss of the license to operate. The genesis of the business idea, the subsequent growth, and the fall of the UFC are described. The case concludes with... View Details
Keywords: Governance Compliance; Ethics; Judgments; Investment; Sports Industry; Entertainment and Recreation Industry; United States
Citation
Purchase
Related
Serafeim, George. "Ultimate Fighting Championship: License to Operate (A) & (B) (TN)." Harvard Business School Teaching Note 113-034, September 2012. (Revised March 2013.)
  • 2009
  • Article

Acquisitions and the Evolution of Operational Performance across the Firm

By: Santiago Mingo
Citation
Find at Harvard
Related
Mingo, Santiago. "Acquisitions and the Evolution of Operational Performance across the Firm." Academy of Management Best Paper Proceedings (2009).
  • September 2016 (Revised August 2018)
  • Supplement

United Airlines: More Out-and-Back Flying?: Case Supplement #1

By: Ryan W. Buell, Willy C. Shih and Michael W. Toffel
This spreadsheet supplement accompanies 617-010 United Airlines: More Out-and-Back Flying? and is intended to provide students with an opportunity to apply analysis concepts with real operational data. View Details
Keywords: Service; Service Excellence; Service Management; Operating Systems; Operational Complexity; Operational Disruptions; Operational Efficiency; Operational Focus; Air Transportation; Operations; Service Operations; Service Delivery; Air Transportation Industry; United States
Citation
Purchase
Related
Buell, Ryan W., Willy C. Shih, and Michael W. Toffel. "United Airlines: More Out-and-Back Flying? Case Supplement #1." Harvard Business School Spreadsheet Supplement 617-701, September 2016. (Revised August 2018.)
  • Research Summary

2. Acquisitions of Industrial Units and the Evolution of Operational Performance across the Firm

Abstract: Manufacturing firms frequently expand their production capacity through the acquisition of industrial units. How are the existing units in the acquirer company affected by the acquisition of another facility? I argue that two important... View Details
  • 26 Jan 2021

College Programs Series: Operating Companies and the Value of an MBA

Have you ever wondered what an MBA could do to help you accomplish your personal and professional goals? Join us to hear more about why an MBA degree can be of value to students interested in working in operating companies prior to their... View Details
  • April 2008 (Revised October 2008)
  • Supplement

TD Canada Trust (C): Translating the Service Model to Service Operations

By: Dennis Campbell and Brent Kazan
Keywords: Banks and Banking; Business Model; Service Operations; Banking Industry; Canada
Citation
Purchase
Related
Campbell, Dennis, and Brent Kazan. "TD Canada Trust (C): Translating the Service Model to Service Operations." Harvard Business School Supplement 108-055, April 2008. (Revised October 2008.)
  • July 1997
  • Article

Two New FASB Standards: Reporting Comprehensive Income and Operating Segment Disclosures

By: David F. Hawkins
Citation
Find at Harvard
Related
Hawkins, David F. "Two New FASB Standards: Reporting Comprehensive Income and Operating Segment Disclosures." Accounting Bulletin, no. 54 (July 1997).
  • June 1985
  • Case

Lex Service PLC (B): The Gate Array Project--First Year of Operations

Citation
Find at Harvard
Related
Hertenstein, Julie H. "Lex Service PLC (B): The Gate Array Project--First Year of Operations." Harvard Business School Case 185-169, June 1985.
  • June 2007 (Revised October 2007)
  • Case

Information Technology and Clinical Operations at Beth Israel Deaconess Medical Center

By: Richard M.J. Bohmer, F. Warren McFarlan and Julia Rose Adler-Milstein
Describes the history of clinical computing at Boston's Beth Israel Hospital and the development, since the 1996 merger to form the Beth Israel Deaconess Medical Center, of an information system designed to support the delivery of patient care. The hospitals' CIO, John... View Details
Keywords: Health Care and Treatment; Product Design; Service Delivery; Information Technology; Applications and Software; Health Industry; Boston
Citation
Educators
Purchase
Related
Bohmer, Richard M.J., F. Warren McFarlan, and Julia Rose Adler-Milstein. "Information Technology and Clinical Operations at Beth Israel Deaconess Medical Center." Harvard Business School Case 607-150, June 2007. (Revised October 2007.)
  • 22 Mar 2006
  • Lecture

Political Control and Operational Command: Building a Balanced Disaster Control System

By: Dutch Leonard and Arnold M. Howitt
Keywords: Government and Politics; Operations
Citation
Related
Leonard, Dutch, and Arnold M. Howitt. "Political Control and Operational Command: Building a Balanced Disaster Control System." Lecture at the U.S. Senate Homeland Security and Governmental Affairs Committee, United States Senate, Committee on Homeland Security and Governmental Affairs, March 22, 2006.
  • May 2021
  • Supplement

Hello Alfred: Come Home Happy — Operating the Business Model Exercise, Instructor Version

By: Joseph B. Fuller and Christopher Payton
On a mission to "automate the on-demand economy," Harvard Business School classmates Marcela Sapone and Jessica Beck launched Hello Alfred in 2013 to provide subscribers with an "Alfred" to complete various chores for a monthly fee. In early 2016, the company has built... View Details
Keywords: Growth and Development Strategy; Internet and the Web; Business Startups; Service Operations; Mobile and Wireless Technology; Service Industry; New York (city, NY); Boston
Citation
Purchase
Related
Fuller, Joseph B., and Christopher Payton. "Hello Alfred: Come Home Happy — Operating the Business Model Exercise, Instructor Version." Harvard Business School Spreadsheet Supplement 321-707, May 2021.
  • August 1995
  • Case

Travelex: "The World's Largest Operator of Passenger Terminal Bureaux de Change"

By: Richard F. Meyer
Keywords: Tourism Industry
Citation
Find at Harvard
Related
Meyer, Richard F. Travelex: "The World's Largest Operator of Passenger Terminal Bureaux de Change". Harvard Business School Case 296-015, August 1995.
  • February 2013
  • Teaching Note

Home Essentials: Building a Global Service Business with Local Operations (TN)

By: William R. Kerr
Citation
Purchase
Related
Kerr, William R. "Home Essentials: Building a Global Service Business with Local Operations (TN)." Harvard Business School Teaching Note 813-154, February 2013.
  • January 2002 (Revised February 2002)
  • Case

Postgirot Bank and Provment AB: Managing the Cost of IT Operations

By: F. Warren McFarlan and Nancy Bartlett
Describes a specific approach for measuring the efficiency of the groups of computers inside an organization and suggests ways this tool may be used to reduce the company's computing investment while maintaining service. It is a software-enabled industrial engineering... View Details
Keywords: Cost Management; Investment; Management Analysis, Tools, and Techniques; Management Style; Information Technology; Applications and Software
Citation
Educators
Purchase
Related
McFarlan, F. Warren, and Nancy Bartlett. "Postgirot Bank and Provment AB: Managing the Cost of IT Operations." Harvard Business School Case 302-061, January 2002. (Revised February 2002.)
  • April 2004
  • Article

The Impact of Operational Failures on Hospital Nurses and Their Patients

By: A. L. Tucker
Keywords: Operations; Failure; Health
Citation
Find at Harvard
Related
Tucker, A. L. "The Impact of Operational Failures on Hospital Nurses and Their Patients." Journal of Operations Management 22, no. 2 (April 2004).

    An Operating Model for the Next Normal: Lessons from Agile Organizations in the Crisis

    With Christopher Handscomb, Deepak Mahadevan, Lars Schor, Marcus Sieberer, and Suraj Srinivasan.  McKinsey and Company, June 25, 2020.
     View Details
    • 04 Nov 2015
    • Working Paper Summaries

    Cohort Turnover and Operational Performance: The July Phenomenon in Teaching Hospitals

    Keywords: by Hummy Song, Robert S. Huckman & Jason R. Barro; Health
    • December 1989 (Revised February 1990)
    • Case

    Sun Microsystems and the UNIX Operating System: Creation of a Standard?

    By: Steven C. Wheelwright
    Keywords: Software; Computer Industry
    Citation
    Find at Harvard
    Related
    Wheelwright, Steven C. "Sun Microsystems and the UNIX Operating System: Creation of a Standard?" Harvard Business School Case 690-039, December 1989. (Revised February 1990.)
    • Video

    Perspectives on the COVID-19 Pandemic: Operational Lessons for Managing the Pandemic

    • ←
    • 16
    • 17
    • …
    • 621
    • 622
    • →
    ǁ
    Campus Map
    Harvard Business School
    Soldiers Field
    Boston, MA 02163
    →Map & Directions
    →More Contact Information
    • Make a Gift
    • Site Map
    • Jobs
    • Harvard University
    • Trademarks
    • Policies
    • Accessibility
    • Digital Accessibility
    Copyright © President & Fellows of Harvard College.