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Show Results For
- All HBS Web
(12,437)
- People (21)
- News (3,897)
- Research (7,212)
- Events (76)
- Multimedia (65)
- Faculty Publications (5,915)
- 10 Jan 2019
- Interview
Can Miguel McKelvey Build the ‘Culture Operating System’ at WeWork?
"Can Miguel McKelvey Build the ‘Culture Operating System’ at WeWork?" Cold Call (podcast), Harvard Business Review Group, January 10, 2019.
- September 2012 (Revised March 2013)
- Teaching Note
Ultimate Fighting Championship: License to Operate (A) & (B) (TN)
By: George Serafeim
The case describes the challenges that Ultimate Fighting Championship faced as a result of regulatory opposition and loss of the license to operate. The genesis of the business idea, the subsequent growth, and the fall of the UFC are described. The case concludes with... View Details
- 2009
- Article
Acquisitions and the Evolution of Operational Performance across the Firm
By: Santiago Mingo
Mingo, Santiago. "Acquisitions and the Evolution of Operational Performance across the Firm." Academy of Management Best Paper Proceedings (2009).
- September 2016 (Revised August 2018)
- Supplement
United Airlines: More Out-and-Back Flying?: Case Supplement #1
This spreadsheet supplement accompanies 617-010 United Airlines: More Out-and-Back Flying? and is intended to provide students with an opportunity to apply analysis concepts with real operational data. View Details
- Research Summary
2. Acquisitions of Industrial Units and the Evolution of Operational Performance across the Firm
Abstract: Manufacturing firms frequently expand their production capacity through the acquisition of industrial units. How are the existing units in the acquirer company affected by the acquisition of another facility? I argue that two important... View Details
- 26 Jan 2021
College Programs Series: Operating Companies and the Value of an MBA
Have you ever wondered what an MBA could do to help you accomplish your personal and professional goals? Join us to hear more about why an MBA degree can be of value to students interested in working in operating companies prior to their... View Details
- April 2008 (Revised October 2008)
- Supplement
TD Canada Trust (C): Translating the Service Model to Service Operations
By: Dennis Campbell and Brent Kazan
Campbell, Dennis, and Brent Kazan. "TD Canada Trust (C): Translating the Service Model to Service Operations." Harvard Business School Supplement 108-055, April 2008. (Revised October 2008.)
- July 1997
- Article
Two New FASB Standards: Reporting Comprehensive Income and Operating Segment Disclosures
By: David F. Hawkins
Hawkins, David F. "Two New FASB Standards: Reporting Comprehensive Income and Operating Segment Disclosures." Accounting Bulletin, no. 54 (July 1997).
- June 1985
- Case
Lex Service PLC (B): The Gate Array Project--First Year of Operations
Hertenstein, Julie H. "Lex Service PLC (B): The Gate Array Project--First Year of Operations." Harvard Business School Case 185-169, June 1985.
- June 2007 (Revised October 2007)
- Case
Information Technology and Clinical Operations at Beth Israel Deaconess Medical Center
By: Richard M.J. Bohmer, F. Warren McFarlan and Julia Rose Adler-Milstein
Describes the history of clinical computing at Boston's Beth Israel Hospital and the development, since the 1996 merger to form the Beth Israel Deaconess Medical Center, of an information system designed to support the delivery of patient care. The hospitals' CIO, John... View Details
Keywords: Health Care and Treatment; Product Design; Service Delivery; Information Technology; Applications and Software; Health Industry; Boston
Bohmer, Richard M.J., F. Warren McFarlan, and Julia Rose Adler-Milstein. "Information Technology and Clinical Operations at Beth Israel Deaconess Medical Center." Harvard Business School Case 607-150, June 2007. (Revised October 2007.)
- 22 Mar 2006
- Lecture
Political Control and Operational Command: Building a Balanced Disaster Control System
By: Dutch Leonard and Arnold M. Howitt
Leonard, Dutch, and Arnold M. Howitt. "Political Control and Operational Command: Building a Balanced Disaster Control System." Lecture at the U.S. Senate Homeland Security and Governmental Affairs Committee, United States Senate, Committee on Homeland Security and Governmental Affairs, March 22, 2006.
- May 2021
- Supplement
Hello Alfred: Come Home Happy — Operating the Business Model Exercise, Instructor Version
By: Joseph B. Fuller and Christopher Payton
On a mission to "automate the on-demand economy," Harvard Business School classmates Marcela Sapone and Jessica Beck launched Hello Alfred in 2013 to provide subscribers with an "Alfred" to complete various chores for a monthly fee. In early 2016, the company has built... View Details
- August 1995
- Case
Travelex: "The World's Largest Operator of Passenger Terminal Bureaux de Change"
By: Richard F. Meyer
Keywords: Tourism Industry
Meyer, Richard F. Travelex: "The World's Largest Operator of Passenger Terminal Bureaux de Change". Harvard Business School Case 296-015, August 1995.
- February 2013
- Teaching Note
Home Essentials: Building a Global Service Business with Local Operations (TN)
By: William R. Kerr
- January 2002 (Revised February 2002)
- Case
Postgirot Bank and Provment AB: Managing the Cost of IT Operations
By: F. Warren McFarlan and Nancy Bartlett
Describes a specific approach for measuring the efficiency of the groups of computers inside an organization and suggests ways this tool may be used to reduce the company's computing investment while maintaining service. It is a software-enabled industrial engineering... View Details
Keywords: Cost Management; Investment; Management Analysis, Tools, and Techniques; Management Style; Information Technology; Applications and Software
McFarlan, F. Warren, and Nancy Bartlett. "Postgirot Bank and Provment AB: Managing the Cost of IT Operations." Harvard Business School Case 302-061, January 2002. (Revised February 2002.)
- April 2004
- Article
The Impact of Operational Failures on Hospital Nurses and Their Patients
By: A. L. Tucker
Tucker, A. L. "The Impact of Operational Failures on Hospital Nurses and Their Patients." Journal of Operations Management 22, no. 2 (April 2004).
An Operating Model for the Next Normal: Lessons from Agile Organizations in the Crisis
With Christopher Handscomb, Deepak Mahadevan, Lars Schor, Marcus Sieberer, and Suraj Srinivasan. McKinsey and Company, June 25, 2020.
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- 04 Nov 2015
- Working Paper Summaries
Cohort Turnover and Operational Performance: The July Phenomenon in Teaching Hospitals
- December 1989 (Revised February 1990)
- Case
Sun Microsystems and the UNIX Operating System: Creation of a Standard?
Wheelwright, Steven C. "Sun Microsystems and the UNIX Operating System: Creation of a Standard?" Harvard Business School Case 690-039, December 1989. (Revised February 1990.)