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  • 08 Aug 2005
  • Research & Ideas

Decision Rights: Who Gives the Green Light?

Placing decision rights where these combined costs are minimal, the authors write, should lead to optimal decision-making efficiency and therefore better performance. Allocating decision rights in ways that maximize organizational... View Details
Keywords: by Peter Jacobs
  • 28 Apr 2003
  • Research & Ideas

Supply Chain Risk: Deal With It

efficiency has been cast in high relief, supply chain managers realize that they can no longer focus solely on cost reduction—any calculation of a supply chain's return on investment must also take customer satisfaction into account.... View Details
Keywords: by David Stauffer
  • 08 Feb 2000
  • Research & Ideas

Building Effective R&D Capabilities Abroad

Setting up a home-base-augmenting site—one designed to gather new knowledge for a company—involves certain skills. And launching a home-base-exploiting site—one established to help a company efficiently commercialize its R&D in... View Details
Keywords: by Walter Kuemmerle
  • 24 May 2018
  • Research & Ideas

Distance Still Matters in Business, Despite the Internet

wireless—varies dramatically by location, especially when comparing urban and low-density locations, but even when comparing one city to another. On a different dimension, the types of employment affiliated with implementing frontier internet services and View Details
Keywords: by Sean Silverthorne; Transportation; Telecommunications; Shipping; Publishing; Technology
  • 13 Oct 2015
  • First Look

October 13, 2015

James Heppelmann looked at how this shift is changing the structure of industries and forcing firms to rethink their strategies. In this companion article, the authors look at the effects inside firms, examining the impact that smart, connected products have on View Details
  • 26 Nov 2001
  • Research & Ideas

How Toyota Turns Workers Into Problem Solvers

quality, low cost, short lead-time and flexible production. And Toyota's operating system—the Toyota Production System—had been widely credited for Toyota's sustained leadership in manufacturing performance. Furthermore, Toyota had been... View Details
Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto
  • 07 Jun 2004
  • Research & Ideas

What Drives Supply Chain Behavior?

be divided into strategic and operational activities. Strategic activities include, among others, long-term capacity planning and network configuration of warehouses, distributors, and retail stores. Examples of View Details
Keywords: by Sarah Jane Johnston
  • 06 Oct 2020
  • Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

alike. It is also, however, an opportunity to examine current business practices in order to increase long-term operational efficiency and competitiveness, as well as to innovate for the sake of surviving... View Details
Keywords: by Sean Silverthorne
  • 16 Apr 2020
  • Research & Ideas

Has COVID-19 Broken the Global Value Chain?

lengthening of value chains, has allowed for a finer division of labor and greater gains from specialization—hyper-specialization—across countries. Just-in-time management practices also dictate holding minimal inventories to improve profits. These outcomes are View Details
Keywords: by Sean Silverthorne
  • 28 Jun 2016
  • First Look

June 28, 2016

forthcoming Management Science The First Deal: The Division of Founder Equity in New Ventures By: Hellmann, Thomas F., and Noam Wasserman Abstract—We examine the trade-off between efficiency and equality within the context of... View Details
Keywords: Sean Silverthorne
  • 23 Aug 2016
  • First Look

August 23, 2016

companies has become available in the past 10 years. Myth Number 5: ESG adds value almost entirely by limiting risks. Reality: Along with lower risk and a lower cost of capital, companies with high ESG scores have also experienced increases in View Details
Keywords: Sean Silverthorne
  • 21 Jan 2009
  • First Look

First Look: January 21, 2009

consider how the reductions in aircraft capacity growth should be spread across the two plane types. This discussion hinges not only on issues of aircraft efficiency but also on those of operational focus... View Details
Keywords: Martha Lagace
  • October 2002 (Revised May 2004)
  • Case

Starbucks and Conservation International

By: James E. Austin and Cate Reavis
Starbucks, the world's leading specialty coffee company, developed a strategic alliance with Conservation International, a major international environmental nonprofit organization. The purpose of the alliance was to promote coffee-growing practices of small farms that... View Details
Keywords: Financial Crisis; Growth and Development Strategy; Markets; Demand and Consumers; Production; Corporate Social Responsibility and Impact; Cooperative Ownership; Performance Efficiency; Alliances; Nonprofit Organizations; Food and Beverage Industry; Mexico
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Austin, James E., and Cate Reavis. "Starbucks and Conservation International." Harvard Business School Case 303-055, October 2002. (Revised May 2004.)
  • 21 Dec 2010
  • First Look

First Look: December 21

increasing financial control and encouraged organizational changes such as multidisciplinary wards differentiated by patients' lengths of stay. To what extent should he (and can he) reinforce these measures, which have increased View Details
  • September 2012 (Revised May 2015)
  • Case

Philips-Visicu

By: Regina E. Herzlinger, Natalie Kindred and Sara M. McKinley
Would the advent of global payment models and ACOs create sufficient demand for a telemedicine offering covering the care continuum, from hospitals to the home? This was the decision facing Royal Philips Electronics (Philips), the Netherlands-based producer of... View Details
Keywords: Health Care; Philips; Visicu; Telemedicine; eICU; Accountable Care Organization; ACO; Bundled Payment; Hospital To Home; Patient Monitoring Devices; Home Health Care; Health Care and Treatment; Communication Technology; Quality; Safety; Performance Productivity; Performance Capacity; Performance Efficiency; Consumer Behavior; Emerging Markets; Health Industry; Telecommunications Industry; Netherlands
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Herzlinger, Regina E., Natalie Kindred, and Sara M. McKinley. "Philips-Visicu." Harvard Business School Case 313-015, September 2012. (Revised May 2015.) (As companion reading for this case, see Regina E. Herzlinger and Charles Huang, "Note on Bundled Payment in Health Care," HBS No. 312-032 (Boston: Harvard Business Publishing, 2012).)
  • 05 Mar 2019
  • First Look

New Research and Ideas, March 5, 2019

aligned—or coupled—with their formal commitments to labor codes of conduct. Using data on 3,276 suppliers in 55 countries, we find that in suppliers with high-powered efficiency structures (piece-rate pay), labor codes are internally... View Details
Keywords: Dina Gerdeman
  • 19 Feb 2013
  • First Look

First Look: Feb. 19

have become quite influential and controversial in the technology industries they touch. The goal of this paper is to shed light on the role and efficiency tradeoffs of these new patent intermediaries. Finally, we offer a provisional... View Details
Keywords: Sean Silverthorne
  • 10 Sep 2020
  • Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

that companies can save 20-30 percent on costs by improving processes. In fact, we heard from two companies who are considered gold standards in operational efficiency in their industries, and in examining... View Details
Keywords: by Boris Groysberg and Katherine Connolly Baden
  • 02 Apr 2001
  • Research & Ideas

Not All M&As Are Alike—and That Matters

managers, and rationalizes administrative processes. In the end, the acquiring company has greater market share, a more efficient operation, better managers, more clout, and the industry as a whole has less excess capacity. What's not to... View Details
Keywords: by Joseph L. Bower
  • 09 Jan 2006
  • Research & Ideas

When Benchmarks Don’t Work

product, or service against the best-known similar activity, so that challenging but attainable goals can be set and a realistic course of action implemented to efficiently become and remain best of the best. In one dramatic benchmarking... View Details
Keywords: by Robert S. Kaplan; Service
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