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- All HBS Web
(669)
- News (161)
- Research (424)
- Multimedia (1)
- Faculty Publications (218)
- 31 May 2017
- What Do You Think?
Can Amazon Do What Walmart Couldn’t, Stop the 'Wheel of Retailing'?
AtomicAdMan observed--the search for margins that can turn their retail operation profitable. Glenn Younger put it this way: “Using unique products or services to chase market share, as Amazon has done till now, will keep the retail wheel... View Details
- Web
Research - Race, Gender & Equity
Racial Inequality in Organizations: A Systems Psychodynamic Perspective By: Sanaz Mobasseri, William A. Kahn and Robin J. Ely This paper uses systems psychodynamic concepts to develop theory about the persistence of racial inequality in U.S. organizations and to inform... View Details
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
rapidly leveraging new ways of doing things, both from an operational and commercial standpoint, quickly became a number one priority. Keeping up to date with the latest governmental information was a useful starting point for many, but... View Details
- Web
Global Business Course | HBS Online
Professionals in Heavily Regulated Industries Learn more about the broader macroeconomic and political landscape your organization operates in, so that you can develop business strategies that create and capture value. In Global Business,... View Details
- Web
Drug & Alcohol Policy | About
the sale, delivery, or furnishing of alcohol to persons under the age of 21. Community members are reminded that there are heavy penalties, including imprisonment, for possession or distribution of illicit drugs. There are also serious penalties for anyone who View Details
- January 2021 (Revised March 2022)
- Case
Arçelik: From a Dealer Network to an Omnichannel Experience
By: Ayelet Israeli and Fares Khrais
Arçelik Turkey, the country’s market leader in household appliances, was at an omnichannel crossroads in January 2020. Arçelik was a B2B player utilizing a dealership network with an umbrella of brands and had one of the largest brick-and-mortar store networks in... View Details
Keywords: Digital Marketing; Bricks And Mortar; Franchise Management; Franchising; Dealer Network; Dealers; B2B; B2B2C; Tradition; Culture Change; Cultural Adaptation; Omnichannel; Omnichannel Retail; Omni-channel; Omnichannel Retailing; Sales Channels; Sales Channel Development; Channel Management; Channels Of Distribution; Marketplace; Platforms; Collaboration; Online Channel; Online Data; Online Sales; Online Shopping; Online; Retail; Retailing; Disruption; Transformation; Franchise Ownership; Change Management; Partners and Partnerships; Consumer Behavior; Sales; Internet and the Web; Marketing Strategy; Conflict and Resolution; Conflict Management; Organizational Culture; Distribution Channels; Digital Transformation; Digital Platforms; Electronics Industry; Retail Industry; Consumer Products Industry; Turkey
Israeli, Ayelet, and Fares Khrais. "Arçelik: From a Dealer Network to an Omnichannel Experience." Harvard Business School Case 521-067, January 2021. (Revised March 2022.)
- March 2023
- Case
Ransomware Attack at Colonial Pipeline Company
By: Suraj Srinivasan and Li-Kuan Ni
On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen and locked up company data. The extortionists demanded 75 bitcoins (worth about $4.4 million at the time) in... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Business or Company Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Infrastructure; Distribution Industry; United States; Alabama
Srinivasan, Suraj, and Li-Kuan Ni. "Ransomware Attack at Colonial Pipeline Company." Harvard Business School Case 123-069, March 2023.
- 09 Sep 2015
- Research & Ideas
Leadership Lessons of the Great Recession: Options for Economic Downturns
that had left the company in a compromised state. Over the next six years, Cote worked to turn Honeywell around through implementing a series of improvements in the company’s operating systems, forming a single culture from all the merged... View Details
- 05 Sep 2019
- Sharpening Your Skills
Making the Right Technical Hire
performance engineer is a critical full-time hire. However, it may behoove you to find a good contract engineer who specializes in performance tuning as needed, at least until you’re operating at scale. Same thing for a designer; unless... View Details
- Web
Strategy Execution Online Course | HBS Online
face and create systems for managing and mitigating them. Highlights Your Business's Overall Level of Risk Considering the Balance Between Innovation and Control Operations Risk Show Hide Details Concepts Identifying Sources of Risk, Part... View Details
- 12 Nov 2021
- News
Alumni Business Leaders on Confronting the Climate Change Challenge
being disrupted as we retool and refuel machinery, as the dietary preferences of younger generations become more vegetable-based and as we learn to produce our needs with less labor, less equipment, and fewer emissions. Within sectors... View Details
- 01 Dec 2022
- News
Future Vision
situation. For all the disruption the pandemic caused at HBS, and the real toll it took on many individuals, it also pushed us, quickly and forcefully, in directions it otherwise might have taken us years to pursue. Consider remote... View Details
- 30 Mar 2020
- Research & Ideas
The New Rules for Remote Work: Pandemic Edition
researched how to fix broken global teams. “They may not be able to completely reassure workers about what will happen tomorrow, but they can provide a glimpse of the big picture from their perspective,” says Neeley, who is writing a case about a leader of a US company... View Details
Keywords: by Dina Gerdeman
- 25 Sep 2019
- Research & Ideas
The Economic Cost of Physician Burnout
sign up for the job to stare at a screen. They are doing this to provide care for people,” says one of the study’s co-authors, Joel Goh, a visiting scholar in the Technology & Operations Management Unit at Harvard Business School. “It... View Details
- Web
Frequently Asked Questions | HBS Online
to our course content. Are there opportunities for team building? Many of our courses include team discussions and projects to foster social learning and community-building. The courses that include team and partner-based activities are: Business Strategy Design... View Details
- Web
Entrepreneurship Course Online | HBS Online
of Operations at Spire Inc. Gain an overarching framework to evaluate opportunities, manage startups, and finance new ventures. My favorite part of Entrepreneurship Essentials was the financing and equity module. It taught me the basics... View Details
- 20 Feb 2019
- Research & Ideas
Rocket-tunity: Can Private Firms Turn a Profit in Space?
that's the goal,” he says. “So, is that policy going to get transferred over to the private sector? Or is the private sector going to be able to operate more like high-risk adventure activities, where the individuals are able to sign away... View Details
- September 2017 (Revised February 2023)
- Case
Intermountain Healthcare: Pursuing Precision Medicine
By: Richard G. Hamermesh, Kathy E. Giusti, Robert S. Huckman and Julia Kelley
Headquartered in Salt Lake City, Intermountain Healthcare operates 23 hospitals and hundreds of clinics in Utah and Idaho and provides insurance to approximately 850,000 patients through its insurance arm, SelectHealth. In 2013, Intermountain, known for its commitment... View Details
Keywords: Precision Medicine; Healthcare; Innovation; Cancer; Cancer Research; Health Care; Technology; Health Care and Treatment; Innovation Leadership; Disruptive Innovation; Entrepreneurship; Decision Choices and Conditions; Health Industry; Insurance Industry; Utah; United States; North America
Hamermesh, Richard G., Kathy E. Giusti, Robert S. Huckman, and Julia Kelley. "Intermountain Healthcare: Pursuing Precision Medicine." Harvard Business School Case 818-018, September 2017. (Revised February 2023.)
- Web
Industry Information - Alumni
and news on emerging designers, disruptive technologies and global brands in the fashion and luxury goods industries. United States Census Bureau: Retail Trade Provides the industry monthly sales and inventory data, annual survey data... View Details
- 01 Mar 2021
- Blog Post
Exploring Career Passions through Short Intensive Programs – Moving Beyond Direct to Consumer
disruption and its implications for the strategies people carefully constructed for a world that no longer fit their assumptive patterns. The course is tackling urgent business issues at the strategic and View Details